Airport Road Self Storage - Santa Fe

Advertising untruthful.

Unit was advertised as 5' x10', but it's much less than that. Don't appreciate the deception.

Recommended: No

Easy to work with

Nice, efficient and helpful. I would recommend this to others

Recommended: Yes

Great Service!

It was easy, the gentlemen that I visited with were so accommodating for a last minute rental!!!

Recommended: Yes

Fantastic

Fast and easy.

Recommended: Yes

Great

Great service and great personality

Recommended: Yes

In need of a storage unit within a specific time frame, they made it happen

My wife and I had just moved to New Mexico that day and Anthony was so helpful. He worked with us to get the best deal for it being so last minute and made it very easy and stress-free! I would definitely recommend this facility to anyone looking for storage!

Recommended: Yes

Great

I was just going in to check it out. I rented on the spot.

Recommended: Yes

Clean and efficient service.

Reasonable storage rates with helpful management.

Recommended: Yes

Good deal

Reserved online and then later called them to verify my reservation. They entered my info over the phone and had the unit available right away. Only thing was that when I arrived to move in, there were a few small things left behind and a couple of bags that were trash from the previous renter and dirt inside that had to be swept out.

Recommended: Yes

Affordable Storage

Airport Road self storage is the most affordable Storage place in Santa Fe. Great customer service , Ray rocks ! Good experience all the way round !

Recommended: Yes

Good and easy to book

Great Experience and easy to book. They are very kind and happy to help. I would definitely book with them again.

Recommended: Yes

Excellence across the board

No problem with on-line reservation ... company followed up several times and answered questions .Only problem I had was Google maps sent me down the wrong road. Will continue to use and recommend.

Recommended: Yes

Online paperwork

Even though I had confirmed reservations the system didn’t work. Unless you have reliable high speed internet the paperwork is nightmarish. I am relocating so access to internet is limited. The current covid restrictions also increase the difficulty even though I have been vaccinated.

Recommended: Yes

Quick,Easy,Excellent Customer Svc and 24/7 access!!!

Thank you Ray for going above and beyond to accommodate our move-in!

Recommended: Yes

Quick, Efficient, Extremely Helpful with 24/7 access !!!

Ray was absolutely wonderful in accommodating all my move in needs. He went above and beyond even after office hours to see that my move went well. Made the entire process so easy. Although the facility is a lot further from the place I’m living it’s worth the 20min drive it takes me to get there. The 24/7 access is one of the main reasons I decided to rent with Airport Rd Self Storage. Thank you for making my move quick and stress free.

Recommended: Yes

Very helpful explained everything to me

Very helpful and very nice. I talked to Anthony I believe he lives on the property .very polite and explained my reservation. Will definitely recommend.

Recommended: Yes

Easy rental process with helpful staff.

The Rental process went swiftly. I appreciated the promotion and the staff was very helpful and patient.

Recommended: Yes

Clean facility and friendly staff

I called and asked if I could come earlier than my scheduled move in date. The owner was accommodating, courteous and helpful. The paperwork was easy and quick and I would recommend if you're looking for a reasonably priced storage unit!

Recommended: Yes

Great service and easy access

Right from the start this was an easy decision. The manager ( Ray ) was extremely helpful and we were very satisfied with our storage unit. Access is readily available and we were pleased with the location. Highly recommended.

Recommended: Yes

Good value

Called the 800 number and completed everything via phone in less than 10 minutes. Went to the site, met the on site manager who was very friendly and helpful.

Recommended: Yes

Excellent service

Ray really went above and beyond to get a unit at the last minute!

Recommended: Yes

Excellent service

Ray really went above and beyond to get a unit at the last minute!

Recommended: Yes

Easy Peasy

Ray is a hilarious and wonderful New Mexican guy. He was helpful and accommodating and I wish he was my real landlord not just my storage one!

Recommended: Yes

Very affordable

Customer service is great. Very affordable

Recommended: Yes

Value priced, clean and excellent customer service!

Check in, condition of space, questions answered, lock available for purchase, all positive points for this storage facility. Would recommend to anyone in need of a secure storage facility.

Recommended: Yes

Excellent service at check in and clean storage space.

Excellent service at check in. We were explained terms of lease and given a clean unit. We feel very confident with the safety of our unit. Thank you!

Recommended: Yes

Great service

Ray was easy to work with and diligent about following up to make sure I had everything I needed.

Recommended: Yes

Great service, price, and location

Thanks for your help. Ray was very efficient and the storage facility was in great shape. Looks very secure.

Recommended: Yes

Great Service

I've been pleased with my experience. I definitely recommend.

Recommended: Yes

BEWARE! THIS PLACE HAS NOTHING AVAILABLE!!!!!! FALSE ADVERTISING.

We ordered (2) storage units, both 30 foot units for 219.00. When we had made arrangements to show up at the facility with our furniture, without warning, this place has NOTHING available. Has NOT had anything available for some time. Do not count on this facility unless you are absolutely certain you have paid for your unit. There is nothing here! No reliability, No accurate pricing and certainly a waste of time and money. Watch out! False advertisement!

Recommended: No

Low cost, clean and secure storage

The manager was efficient and kind.

Recommended: Yes

Convenient, clean and friendly staff

Unit was ready and clean when we checked in. Friendly staff

Recommended: Yes

Friendly service and convenient location

Convenient location, clean unit

Recommended: Yes

Pleased with this storage unit.

Great location. The manager was welcoming and helpful.

Recommended: Yes

Ray was very helpful in getting me through the paperwork and getting me set up for the space that I needed.

Recommended: Yes

Great location and management.

This is a great storage facility & is very secure , well lit and am satisfied. They advertise 5x10 units but they are actually 5x9 - which was disappointing, but overall I am pleased with the unit and the management.

Recommended: Yes

They don't close the gate and reserved the wrong size unit

The manager was great that's onsite but when I reserved it through the 800 number I told him what I was storing and when I got there it wouldn't all fit

Recommended: Yes

Affordable, quick, friendly, helpful

Ray was great! The process was easy, efficient, and he was flexible and helpful when we needed to make a last-minute change. Very good rates, excellent move-in deal. Would recommend!

Recommended: Yes

great price!

thanks for recommending this place!

Recommended: Yes

Staff at site was helpful and got me in with mimal hassle

Move in was easy and the manager at the site was helpful. I've rented space there in the past, and will continue to do so when needed.

Recommended: Yes

I moved here from California and nothing about this Storage facility has been stressful. It was quick and customer service was definitely outstanding!!! I would have given a ten rating on how professional yet friendly my experience was. I recommend this storage facility to anyone, friend or family members! Thanks Sparefoot for helping with finding this Storage facility. The pics on your website of the sizes were helpful to determine the size I needed and it is a user friendly website.

Recommended: Yes

clean, courteous, friendly

Ray is helpful and courteous, Unit available as stated, easy and quick move in.

Recommended: Yes

Great storage for a great price!

I reserved a space using their 1-800 number after finding them online.. Very helpful and friendly staff, both on the phone and at the storage unit. Location and unit were clean and easily accesable. All-in-all a very pleasant experience. I dinged them one star for not having a security gate at the entry. The facility is locked down at night, but I'd still like a security gate during the day.

Recommended: Yes

Mr. Ray Sena was so friendly and helpful. I have never rented a storage unit before and he made it a very pleasant experience.

Overall a really great experience. Friendly and helpful!

Recommended: Yes

Great. Had rented from this company before and liked it so we decided to rent from it again

Recommended: Yes

It was good

Recommended: Yes

experience pleasant

I was pleased with the help...price..and service manager. Was very helpful to muy needs. And the price was reasonable.

Recommended: Yes

Very Dishonest and Unprofessional

Wouldn't honor confirmed reservation made through U-Haul. Insisted I pay more. I left. Both employee and owner gave me a song and dance, worthy of a used car salesman. Just read the snide response manager left other reviewers to see how unprofessional he is.

Recommended: No

Good. I'm pleased and appreciate u helping me to find it at a good rate..... thank u!

Recommended: Yes

registration is easy and Fast.

I had a great experience in registering and storing my things. the whole thing only took about 20 min to sing, register and unload! easy access and clean storage units. I give an A rating!

Recommended: Yes

Good

Recommended: Yes

Ray is great!

Recommended: Yes

Safe and Clean

Thanks Ray! You made it a good experience. The Property is clean and well lit.

Recommended: Yes

the unit is fine. The presents of a rodent bait makes me somewhat nervous. Ice and snow made it difficult to manoeuver the van. the manager did not have time (appointment) to do any paper work, other than me writing down my info and credit card #, and that is ok, but so far I have not seen anything that formalizes this rental.

Recommended: Yes

good to go

manager was cool. He checked me in after 9pm! Thanks Ray! Fast, clean. good lighting.

Recommended: Yes

Very Friendly Staff

Only wished it was gated, but the place was nice, not expensive at all, and the office manager was friendly, direct and fast.

Recommended: Yes

Unit was too small and had to go to next size nearly double the price

Recommended: Yes

secure and clean

nice clean place, kinda hidden. i checked in quick. manager is nice.

Recommended: Yes

safe, clean, low price

I found this place on the web. Got there and its clean, safe, hidden. Manager Ray was nice and honored the ad price.

Recommended: Yes

Great price....good service.

Recommended: Yes

all good

I fent good about leaving my stuff here.

Recommended: Yes

safe and good price

easy to move in. Drive right up to my storage unit. no problemo.

Recommended: Yes

best price, nice place

i called and called for prices around town. They had the best price. Ray was the manager and he is friendly.

Recommended: Yes

good place to store. good price. friendly staff

I shopped for HOURS and found this place had a low price. when i got there i was pleasently surprised at the nice manager, clean facility, etc. Only took a few minutes to get checked in. no problems. very easy to drive-up and unload stuff.

Recommended: Yes