Extra Space Storage - 3493 - Las Vegas - Flamingo Rd.

For a place that was built many years ago, it still looks brand new

I have three other storages throughout Clark County and this one is my favorite.

Recommended: Yes

Nice clean interior storage unit

I've used quiet a few different company storage units and I am very happy and impressed at the cleanliness of the interior units. Doors and flooring in great condition. Thank you!!!

Recommended: Yes

HIGHLY RECOMMENDED

¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥ *******HIGHLY RECOMMENDED ****** ¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥¥ Great Storage Facility !!!!!!!!!!! Easy access.,great location ,eeee Very clean ,Secure and convenient. Manager Darcy is TERRIFIC. She is Friendly , Helpful and Knows her job and does it well. She immediately contacted me after reserving a unit online and when I spoke to her she made me feel so welcomed . We show up and instantly took care of business .She even was willing to accomendate us with a friendly phone call to another location when we asked about discount rather than saying no she gave us the option to choose so we can save money when we walked out to go check out the other location we took two steps out the door and turned around and told her we wanted a unit from her .my husband and I know a good thing when we see it .Darcy is very special she really sincerely went above and beyond to help us and so nice when you run into people like Darcy you don’t walk away from them you keep them .Thank you Darcy for your kindness and being so helpful you’re one of a kind and you run a tight ship with class that’s why I had to turn around and be part of your storage community I feel safe with you and am delighted .You deserve recognition .I hope your company reads this because you are a KEEPER !!!!! A gem …IT should be noted and recognized .Again ,Thank you!! Sincerely, Craig & Ginger Your neighbor down the street

Recommended: Yes

Great customer service

Price for size is great and the access hours are perfect for my work hours.

Recommended: Yes

Lifesaver

Amazing customer service and very clean facility

Recommended: Yes

Going thru process of move, more to be revealed, so far so good!

Just, started the move in process, more will be revealed, so far a pleasant experience!

Recommended: Yes

Katja was fantastic in her presentation and customer service.

Clean and Accessible. Well Light

Recommended: Yes

My first experience with self storage.

I’ve never had a need to use a self storage Facility. I decided to use Self Storage to see what was available near me. I was able to easily use their site to narrow down my selection. The sales associate who called me was very knowledgeable and talked me through the ends and outs. I then visited the facility I chose. It was clean and affordable. Again, the sales associate was very helpful explained every detail. I am happy with my new storage unit and the entire process was painless.

Recommended: Yes

Majority of people work during the day and want to move in the evening time

This place is great, but the reason for my 3 stars, and a the only reason... this place does not provide moving carts after the office closes. The office closes at 6pm. Majority of people work during the day and want to move in the evening time, ESPECIALLY IN THIS LAS VEGAS SUMMER HEAT!!!!! But this places excuse for not having moving carts available after hours, "people tend to steal our carts"... are you kidding me? That's like a restaurant saying, "we know you need forks to eat, but since people might steal them, your SOL.." You're a storage facility. You should be providing moving carts.

Recommended: Yes

Great find and it's close to home. Awesome customer service as well.

Woohoo!! So glad I found this place! Clean, friendly, secure.

Recommended: Yes

Incredible Service

The staff is friendly and professional. It was a quick process with no hassle.

Recommended: Yes

So far so good

Only one thing , they have one dolly... That's my only complaint, each time we go there somebody is using the dolly.. They should have at least 2 or more..

Recommended: Yes

Very good customer service

They're on top of everything, make the moving so smooth

Recommended: Yes

I was in an out an had great customer service

Storage are clean and well secure

Recommended: Yes

Best in service, best in price, & very clean!!!!

I would definitely recommend Life Storage to my family & friends... Fantastic!!!

Recommended: Yes

I am glad my sister took me to this one. Clean and the temperature control unit and hallway was perfect.

This storage place has a great location, very nice, clean and friendly staff. I rented a 10X15 and cost $150 and I think this is too pricy than competitor. I am glad they give discount for 3 months. Overall I loved it and easy access.

Recommended: Yes

they really need to emphasize that you cannot be IN the facility after 11pm or you will be locked in FOR GOOD. People are under the impression that you can get out, but not in after 11pm. NOT THE CASE. we were locked in the there was NO EMERGENCY number and NO ONE answered. it was pure hell b/c they have to have some type of emergency 24 hour number to call and contact someone or the lazy person at the desk could have REALLY drilled it into the residents brain that this is an absolute must to be out by 11pm sharp.

Recommended: Yes

Good customer service, price is good; however, I think there is room for improvement as well as not liking having to buy insurance from them.

Recommended: Yes

area not clean

Storage area not clean had problems with front gate

Recommended: Yes

Great online move-in special

Entrance gate is open all day, so there is no control over who is entering the facility. The climate controlled building was very warm inside. I was told the air conditioner was blowing only on one side of the building...not my side, obviously. I wish this information had been shared as I was filling out the rental contract. During move in, I decided to keep the unit through the 3-month move-in special period. If the A/C issue is not resolved by then, I will change units or move to another facility.

Recommended: Yes

Recommended: Yes

pricing is very convenient and customer service is very friendly.

I like how they security system works. If they close at a certain time and u are inside the gate, it will not open at all so either you will have to jump or sleep in your car. That makes me feel safe about my storage if someone were to get into it and will not be able to get out. They also have cheap supplies to buy from. When I was renting a storage at uhaul before lifestorage, I noticed that they had very expensive supplies even the smallest things like a box or tape. Most of all the options for making a payment caught my attention, there's 3 options not just 1. Life storage is the storage for me.

Recommended: Yes

easy process

everything went smoothly, thank you!

Recommended: Yes

glad i chose Life Storage!

I really lime the double door access!

Recommended: Yes

Looks like a great storage unit

Recommended: Yes

Recommended: Yes

this place is perfect!

I love this place its very clean to keep my stuff. Its such a great affordable price and the customer service there is amazing they will help you with. What ever it is you need. Thanks

Recommended: Yes

I am very pleased with my experience, the staff was very helpful and pleasant to deal with , I have no complaints

Recommended: Yes

very professional & helpful

Recommended: Yes

The price online and the price offer by employee onsite of LifeStorage of Spring Valley was different. Online price was $25.00 w/ no mention of 50% off for the 1st 3mo. Rebate of first months rent. When the employee onsite offered 50% off the 1st 3mo., I didn't realize the $25 was the 50% off price. Online there was no mention of mandatory customer protection insurance or disc lock purchase. The customer should have the option to decline insurance if he/she feels the property they own is less than the minimum of $3000 customer protection insurance and bring their own lock. When this option is available please notify. This will help my budget. On my second visit to my unit I realized the disc lock I was sold came w/ a spare key that did not work. I mention this fact to the employee, Ashley, onsite to get my lock exchanged. I was annoyed, the lack of authority, she had to exchange the lock that day and write a report about the incident. She took four days to get authority from the owner to simple exchange a unsatisfactory lock to one that works. Everybodys time and fuel is expensive. Now I need to schedule time out of my busy life and resources to go exchange a faulty lock. We all would have saved time and expense, if she just had exchange the faulty lock with a working lock and written a report of the incident when it happened. Please train your employees to value their customers time and give them the authority to make sound judgment and write a report to explain their decisions. The individual units can use more light. The only source of light runs along the walkway. There is no outlet to plug in a light or over head lights in the units. So far the area near my unit is kept very neat and clean. Thank you.

Recommended: Yes

Excellent Storage Facility with Great Price.

Very Clean and Modern Facility, Lowest Price in Area, Very Helpful and Friendly Staff. Highly Recommended.

Recommended: Yes

Ashley Green showed me the unit,help me with my paper work, explained every thing I needed to know,she was also very nice young lady

Recommended: Yes

Staff was helpful and great at move in. They had a great promotion going on for the unit and I am happy with the experience.

Recommended: Yes

Great experience would recommend facility to purchase an additional flat push cart

Recommended: Yes

Staff was very nice and helpful. We opted for a different unit and Scott quickly changed everything and signed us the new unit

Recommended: Yes

Great place

Clean, easy, good location. Perhaps a little tricky to find as it's tucked in off the main drag. Made an online reservation and was in a unit in a few hours. Friendly helpful agents and clean facility. There was one fee not disclosed on the web, or at least I didn't see it until going over the rental agreement. That said they've still got about the best competitive rate around and it's only month to month. A recommended spot in my opinion. Thanks Life Storage.

Recommended: Yes

Very helpfull staff. Patient when we realise we need a larger storage. Very secure, an clean. Great value and they hv specials going on that u don't always know from there website

Recommended: Yes

average,

Recommended: Yes

Thank you

Was further than I wanted but hopefully the $ I save will b worth it...need another csr...

Recommended: Yes

Customer service was amazing! I received many reminders about when it was time to move in. The store manager was very informative and beyond helpful! She even helped me get a heavy tote off the top of my car! Glad I chose this facility!

Recommended: Yes

I called on Memorial Day and got the customer service main offices they took my call quickly and found and reserved me a unit and found me an open facility I immediately drive over spent less than 10 min to fill out paperwork and started to load my new unit great service Patrick R

Recommended: Yes