SmartStop Self Storage - Las Vegas - 5730 S Durango Dr

Hot hot hot

Where was the ac. 93 degreas. Need signs to direct you

Recommended: Yes

Very good

Very good service, clean, secure.

Recommended: Yes

Like a home away from home

Like a home away from home for all my precious things

Recommended: Yes

brand new

very nice area and brand new building. sweet

Recommended: Yes

I feel I made a great decision.

Employees really know how to treat their customers.. very professional ..great customer skills ..

Recommended: Yes

Self storage

The place was clean and there security system works great and the employees were very nice and helpful

Recommended: Yes

Excellent services.

Very clean storage area the representative that services my storage was excellent in his ability to explain everything and was very attentive about providing great services.

Recommended: Yes

Nice and clean

We do everything in less than 5 minutes,hand cars,elevator and everything you need to make you move in easier

Recommended: Yes

Steep but worth it!

Having grown up in Las Vegas, it's hard to get used to the influx of cost of living here so $73 for a 5x5 seems a bit steep. A year ago, I rented a bigger unit down the street for $50. Since it's out of my control, please focus on the fact that this place is super secure and clean. The reservation and registration process were really easy/fast.

Recommended: Yes

Too hot

Advertisement says "air" cooled, but that's misleading, for cooled is what its not. Its too damn hot in there - esp summer time and upper floors.

Recommended: Yes

Everything went great.

Just moved in today, and it went really well. I very happy with using your Storage Co.

Recommended: Yes

Was good

Front desk gentleman was very nice and very helpful!!

Recommended: Yes

Nice place

Really like the facility Overall. Everything went well first day, will update if negative experience. Employees were on top of their game, and it was a seamless process getting my first unit.

Recommended: Yes

Great staff

I reserved a 5x5 on the third floor. Taking the elevator for so many trips was too difficult. Additionally, I needed more room, so I switched to a 10x5 on the ground floor and the staff was extremely helpful and friendly. Had to buy their specific lock.

Recommended: Yes

Amazing

The clerk who set me up was AMAZING and had WONDERFUl customer service skills.

Recommended: Yes

Excellent rental experience.

Your on-site Representative "Nate" is a definite asset to your company. Nate was very courteous, and efficient and even with a slight speech impediment, thoroughly explained the terms and conditions of the rental agreement. NATE also got me a larger unit than I reserved instantly when I realized the one I initially reserved was insufficient for my volume of items. Very nice, clean, and well maintained facility. I would highly recommend your facility and Nate! Thank you.

Recommended: Yes

They have a basement. Do you?

From the first moment I made the reservation to locking up my door, it all went very smoothly. Nate(the gentlemen that works there) was extremely friendly and courteous. Give him a raise. Or at least a basement.

Recommended: Yes

Smart Stop? More like One Stop Storage all your needs met

Smart Stop Storage has been an easy and great experience. After being prematurely kicked out of our home i had 24 hours to find a truck and storage. I made a reservation and the next 10 minutes I was on my way to move in. Its clean, the space is easily accessible and the security is great. The price alone is amazing. Thank you to the rep who helped me and made this hectic time of my life that much easier

Recommended: Yes

storage

1 dead cockroach found 1 day after i moved in 14 feet from my storage unit...was nt good but too late now...other wise good...very small carts 1 fouth the size my last place had..real bummer it took us way longer to move stuff so tired broke a very important idem in the process as toiok too long wife too tired i was out of food and alone moving things..saw next day the big dif in the carts as their a joke at that size...last place i didnt need the cart was a big normal size one like at costco as i was 14 feet from my car to unload/load things here its a mile to get to storage but basment is cooler temp wise..far to storage unit..makes big dif of getting stuff...bigger cart would be much more helpful..............flat so hard to keep on cart...small 2.5 boxes fit only on cart...

Recommended: Yes

Friendly staff

Great customer service, very clean

Recommended: Yes

Very nice experience

The manager was very friendly and efficient

Recommended: Yes

Very nice, clean and friendly

Zach got me checked in, he showed me the unit, the whole complex was really nice and clean and the process was very smooth including signing all the paperwork. I definitely recommend this place, you won’t be disappointed.

Recommended: Yes

Very clean and secure facility.

All went very well the space is the perfect size for our storage need. Nice price as well, and the area is clean and secure.

Recommended: Yes

Easy and fast and reasonably price with great customer service

Great he even walked my me down to my storage unit to make sure I could find it. Twice!

Recommended: Yes

Great local climate controlled facility

The facility is brand new. I believe I am the first to store in the locker. The facility is video monitored and I felt safe leaving my locker open while I transferred items from my vehicle back and forth.

Recommended: Yes

Works for me

Quick check-in (with online docusign) Very clean facility Hassle-free move-in Reasonable pricing

Recommended: Yes