Shield Storage - 4680 W Craig Rd

Got moved in.

Thanks to Brianna for being informative, patient and engaging. I appreciate her help during this stressful time.

Recommended: Yes

Reasonable price

Friendly customer service, helpful

Recommended: Yes

Nice location for storage.

Nice Place to put your belongings for storage.

Recommended: Yes

Everything is good

Customer service great and friendly

Recommended: Yes

Very nice

Very happy and the operator who took my call was very nice

Recommended: Yes

Perfect

It is a great facility, the pull cart a little too bulky to maneuver,also needs door stops, but the facility is Ô¡É´©ÅÔ¡É´©ÅÔ¡É´©ÅÔ¡É´©ÅÔ¡É´©Å

Recommended: Yes

Very convenient

Easy access was really helpful in choosing this location.

Recommended: Yes

Excellent facility

We had a terrific experience here and are happy with our choice.

Recommended: Yes

Very quick service

Friendly prompt staff. Knowledgeable.

Recommended: Yes

Awesome and quick

Great customer service. Knowledgeble

Recommended: Yes

Awesome

Irene was wonderful!! She was a huge help and made my move in process extremely easy! Thank you Irene!!

Recommended: Yes

Great experience

Good place to go for storage purposes

Recommended: Yes

Friendly

Very nice respectful took the time to find a unit

Recommended: Yes

Helpful

They were nice helpful people I would definitely recommend and go back

Recommended: Yes

Cleanliness

Awesome! Cleanliness! Good service! Thanks for letting my Budget Truck stay overnight!

Recommended: Yes

Excellent facility

Everyone was very professional and courteous

Recommended: Yes

Great

Excellent customer service......

Recommended: Yes

Great team Irene and Maritza were informative and professional!

These ladies got a system down. I was in and out in no time which included an escort tl unit and tips as to where to park and what entrances were closest etc. Thank you ladies!

Recommended: Yes

Professional proficient and friendly service!!

Maritza and Irene are the dynamic duo! They explained everything and emailed my information as well. Had me in and out abs on my way! I always love a seamless experience! Nice job ladies. I’m thankful and delighted to do business with you.

Recommended: Yes

Great experience

Customer service was great, was explained how the service worked and payments, because we had two month special of 50% off. The facility is clean of debri and trash. Easy to navigate and plenty of doors around the building to load your personal items to your storage unit.

Recommended: Yes

Easy and efficient service!

Very friendly people, a quick way and easy process and pretty inexpensive for all the space!

Recommended: Yes

Online

Great customer service really helped me out

Recommended: Yes

shield storage is a good place to go.

The place is clean and price is great.

Recommended: Yes

LOVE THE 2 MOS. HALF PRICE BUT LIKE TO SEE PRICE TO GO DOWN IF WE STAY 12 M

GOOD JOB. YOU CAN STILL IMPROVE IF THE STAFF IS ALWAYS AVAILABLE ANYTIME. WHEN WE ARE MOVING IN NOBODY IS AVAILABLE SO MY MOVERS HAVE TO LEAVE MY TRUCK ON JUST A BLANK SPACE CAUSE THEY DID NOT GIVE ME A PARKING NUMBER SO WE HAVE TO GO BACK ANOTHER DAY TO MOVE MY TRUCK ON THE ASSIGN PARKING SPOT. IT IS ALWAYS HARD TO FIND ANY STAFF AND THE PERSON WHO ANWERS THE PHONE IS IN A DIFFERENT LOCATION. OTHER THAN THAT THEY ARE ALRIGHT. THANK YOU

Recommended: Yes

Storage was very dirty

A little expensive for the size they forgot too clean it before they rented it ou

Recommended: No

Area is tight for large trailers

Space was tight for my trailer but made it work

Recommended: Yes

easy accsess good price

i have been to the office twice no one there, i have called twice only to speak to an operator not from the accentual storage location to ask a question witch they could not answer but did try to find out for me.

Recommended: Yes

Great

The staff is Very nice and respectable the facility is very clean I would recommend this place for my family and friends...ЁЯШКЁЯШКЁЯСН

Recommended: Yes

Amazing

I was extremely impressed by everything that transpired while reserving, arriving, and moving into the unit that I have. Customer service was impeccable.

Recommended: Yes

Great storage unit for motorhomes

Stay was great, friendly and kind. The facility is very clean. I was worried about putting my Motorhome into the storage unit, but after seeing all the cameras and other trailers, camper, rv and fifth wheels, as well as some cars, I felt at ease.

Recommended: Yes

Excellent experience

Everything was great with this storage facility...Irene was so helpful and quick to handle unforeseen issues. The only two problems were the size of the door on the 10x20 I rented (it's a 5ft doorway which is ridiculous) I cant fit any oversized items in it which left me hanging and as a result, I dont feel I should be paying the same price as a unit that has a 10ft doorway. The other issue is there are literally no carts to be found anywhere, had to bring my own dolly to use. Both of these items need to be rectified immediately.

Recommended: No

Great CS......Unit, men. needs larger door

The property manager, Irene, was very nice and so helpful..a much needed switch from Life Storage who nickle and dime you at every turn. The only issue I have is that the door on the 10 x 20 unit I got is not the full length of the unit, it's like only 5ft. wide which is really stupid to put on a large unit. Because of this there are certain items I wont be able to get in there which is frustrating. The other issue is I couldn't find any carts to use. They definitely need to purchase more cars...I had to bring my own dolly. That's the reason for the low stars in cost efficiency.

Recommended: Yes

Storage manager was professional and very helpful.

Storage was convenient and very well priced. Location was secure and clean. Very well run.

Recommended: Yes

Fast & Easy Move-In

Great customer service. No issues and nice and easy!

Recommended: Yes

No complaints!

No complaints, everything seems to be appropriate. Staff is friendly and professional.

Recommended: Yes

Great storage.

I am well pleased with my storage unit. The staff is friendly, helpful and knowledgeable. The move in was great. I have easy access to my unit. I recommend Shield Storage of West Craig to anyone who is looking for a great storage with easy accessibility, clean units and affordable.

Recommended: Yes

Very professional

very clean they got me in really fast and it was very helpful to me awesome customer service I would really recommend this place for anybody they have a reasonable price very polite

Recommended: Yes

Storage unit is close to my house.

Great facility with large storage units and tall ceilings. Great for stacking boxes

Recommended: Yes

More affordable than U-Haul

Great place. Only difficulty is the narrow halls, so big long items are hard to maneuver. Got scared my couch wouldn’t fit and I had already signed the papers.

Recommended: Yes

Nice storage

It was a very nice place. The Mgr was great and helped me with the storage.

Recommended: Yes

close to my house.

Great customer service. Very convenient for me to get to. Pricing was right.

Recommended: Yes

Ray(Sparefoot)&Dean's (Storage Shield)Customer Service was amazing!!!

I have (0)Zero complaints! I was hurried& needed a fast storage....Ray(Sparefoot)superbly handled my worries!! Then Dean,in the office,further calmed all existing worries!!

Recommended: Yes

Overall happy

Clean storage, gated and sage surroundings.

Recommended: Yes

Friendly and Efficient

The staff here were very helpful with handling my storage needs. They were very accommodating and friendly. The space is very clean and secure.

Recommended: Yes

Great storage option!

I wouldтАЩve given five star тнРя╕П customer service was great! However, I was locked in after hours around 530pm until eventually someone else was leaving. Several customers gate codes wouldnтАЩt work?! Other than that. Clean facility, seems safe. Glad I chose it. Just donтАЩt want to have to scale the fence to get out lol ЁЯШВ please fix the fence.

Recommended: Yes

Clean and convenient

Clean facility, quick check in, secure and the employee handling everything was very nice/helpful!

Recommended: Yes

Great facility

I must say the young lady at the front desk (Pam) is courteous and very professional. She explained everything and answered all of my questions.

Recommended: Yes

Everything was fast and easy. Extremely great customer service.

Everything was fast and easy. Extremely great customer service.

Recommended: Yes

Very convenient

Happy with unit and service . Staff is cery friendly and helpful. Prices are great!

Recommended: Yes

Great service

When coming to get a new storage, Pam was amazing with following through with our transaction and taking care of us very well. No complaints, what’s so ever.

Recommended: Yes

Self storage for our car

This storage facility was great! From the very first call, all the way to the day of move in. The staff was very friendly and warm! I would definitely refer friends and family!

Recommended: Yes

Clean secure facility

It’s a clean secure storage facility. What more do you need to know?

Recommended: Yes

Cool, Clean Storage Units

The staff here is friendly and the storage units are clean and kept at a moderate temperature due to climate control. Best prices in town too. No complaints!

Recommended: Yes

Over all great place

The lady working at this facility was very friendly and helpful! Facility was clean and security seemed good. I felt my stuff was secure. I would definitely recommend it.

Recommended: Yes

Clean!

One of the cleaner ones around this area of town! Nice staff

Recommended: Yes

Great customer service.

Clean area and great customer service. I would recommend this storage facility for your storage needs.

Recommended: Yes

One two step

Easy and fast services ,clean area easy door code to remember

Recommended: Yes

New customer....

So far ok.... their rv parking is very tight. I’m still waiting for a call back related to my rental. Been about a week....

Recommended: Yes

Great experience!

Everything was clean, service was exceptional, producing was competitive!

Recommended: Yes

the on-site manager was very helpful and accommodating

I was in the situation where I had to put a bunch of my belongings out front by the gate while I was waiting for the lady to get back from lunch and it was absolutely no problem. Also instead of making me all the way around to the other side of the building through the gate pushing a dolly she disabled the fire alarm so I could open up the side door on the building to make it that much more easier for me to access my unit.

Recommended: Yes

Everyrhing, from customer service to prices were great

I am so satisfied with shield storage

Recommended: Yes

So far so great

We just moved in this week and the service was great! Unfortunately, I don’t remember reps name that helped me but she was very professional and helped me into the storage that fit my needs. At a great price!

Recommended: Yes

Great Place

Nice and clean. Decently priced

Recommended: Yes

Great place for self-storage

Very nice people. Easy to sign up and good access.

Recommended: Yes

thanks to spare foot I was able to get this fast.perfect unit .

perfect spot .so easy on the second floor .in and out in 30 minute full loads.clean and efficient .

Recommended: Yes

Great customer service

Great experience, price was the best that I have found.

Recommended: Yes

I would like recomend this self storage to everyone!

Exelent customer service, very clean and safe place. Buen precio, exelente servicio al cliente y un lugar muy seguro.

Recommended: Yes

Good storage great customer service

Mr. John offered above and beyond customer service. It was almost time for his shift to be over. My situation caused himnto be there 30-40 mins past his shift. He did not complain. He made sure everything was taking care and handled properly. He made sure I was not being over charged for my unit. Awesome dude.

Recommended: Yes

Great customer service

All worked out as scheduled. Great customer service.

Recommended: Yes

Great price

Great price !! Friendly !! Would recommend

Recommended: Yes

Convenient location for me.

Unit was clean when I moved in. Gate worked fine also. No issue during move-in.

Recommended: Yes

Great staff

Love the place, it's not huge, easy to access and I feel my belongings are safe.

Recommended: Yes

Serena was great! She was courteous and professional !

Serena made our day by turning what was becoming a "process " in to a pleasure. She welcomed us and explained all the promos and specials we were eligible for and took care of registration quickly and efficiently. We had want we wanted and had keys in hand within 15 minutes. Great Service by a great staff. Serena was the perfect representative of your company!! Thanks Alan

Recommended: Yes

A decent deal

The office manager was very nice and helpful. It was a good deal getting the admin fee waived and a free lock. But as with most storage facilities it was not the price as advertised due to their must have renters insurance provided by them. So even though the first two months are actually at 50% off I’m still paying about 20$ more than advertised. But it was the best deal I could find and afford.

Recommended: Yes

Great customer service.

Rental agent was friendly and went out of her way to find us a convenient unit since we are both elderly. Great service!

Recommended: Yes

Nice space

Everything went smooth and the unit was the perfect size. Very good experience.

Recommended: Yes

Nice unit

Nice storage to rent out and would recommend to anyone

Recommended: Yes

The best storage place I’ve ever seen.

I had searched for a storage unit a few days. I was amazed by the rates that I received. I also appreciate the rebate that will be given to me as Amazon gift card. I like getting some money back from my fees.

Recommended: Yes

Nice and friendly

Customer service was great and friendly.

Recommended: Yes

Great Storage, Great Location, Great Staff

Great staff, extremely clean property, gated with keypad for the storage patrons. They offer, climate control units. I highly recommend, this storage facility. I will be referring my family & friends to this location!

Recommended: Yes

Great deals, great service!

The entire process was really simple! I called in, told them what I wanted and at what price, and they found what I was looking for. I did have to buy a new $42 lock in order to confirm the price of a $25 waived admin fee and half off 3-months of storage fees, so the deal met my short-term needs. With such a deal, I'd patronize again.

Recommended: Yes