Angela Peterson
Oct 02, 2020
Super Nice, Super Helpful
Sarah and Jean were Super helpful and Friendly. I would recommend this to friends, family and Realtors. Good location.
Recommended: Yes
L.C
Jul 04, 2020
Easy process
Owners are GREAT!! VERY pleasant. Made securing the storage unit easy. Worked with me in changing the size of unit at the last minute, which was so important, due to unexpected changes in my plans.
Recommended: Yes
Joseph
Apr 08, 2020
Awesome, friendly, compassionate
I couldn't be happier with this place!
Recommended: Yes
Paula
Nov 05, 2019
Thanks for the Help
Because of a change in my life I really needed to find extra space. Called many other Facility's & never spoke with such nice & friendly group of people. I have to admit I was shocked to see the Insurance for no one mentioned it. Would have been nice to hear in the beginning. But for what it would cost thru my Ins. it would have been a whole lot more. Also since it's already included in the Rental Fee, not even going to notice it.
The other item that was helpful was the use of the truck. May have had to load myself (well with Niece's help), but that was okay - At least I didn't have to drive...
Recommended: Yes
Juan
Feb 06, 2019
Awesome
Super fast and super nice. Answered any questions I had
Recommended: Yes
James Buchanan
May 31, 2018
Cathy was very helpful and nice.
Ok I rated you and now you have 30 characters
Recommended: Yes
Bill
Apr 13, 2017
The people there make the difference!
Anyone can rent a space to someone, but it's the customer service that makes it the best here! Everyone was helpful and amiable!
Recommended: Yes
Bill
Apr 11, 2017
The people who work here make the difference!
Very, very amiable and helpful staff - from Sara in the office to the gent who drove the golf cart and showed me my unit (wish I could remember his name)! The unit was clean and well maintained, but that could be anywhere - it was the staff that made the difference!
Recommended: Yes
Chad
Mar 18, 2017
Reno Gold
I was treated like family the moment I walked through the door. Fast and friendly service and a very clean, safe, and reasonablly priced facility. I've used a lot of storage facilities and A-American is winner, winner chicken dinner. Oh and if you move in on Tuesday you might even get a cookie hot out of the oven.
Recommended: Yes
Unhappy
Nov 11, 2016
What A Scam!
I received a quote from them and went to sign paper work. This is when I was told that there is a $9 additional fee for insurance. I have great insurance, but it doesn't matter. Even if they remove the insurance, you are still charged the $9 every month. Been meaning to contact the Insurance Commissioner to see if this is legal. The paper work process was a disaster. The clerk had no idea how to process my card and ended up running my card three times. It is not protected well at all. I have dirt that has blown in from outside and nothing I can do to protect my things. Count down to having my garage finished and I'm out of this horrible place. I would never recommend to anyone!
Recommended: No
Joan
Sep 09, 2016
Not moved in but it looks great
Great service ,Know how to treat customers ,,made my life a big easier
Recommended: Yes
Michelle
Jul 05, 2016
great service.
Roomy and great service, they also helped me find the perfect size unit!
Recommended: Yes
Brooke
Jun 16, 2016
Went smoothly
So far so good. Checkin went smoothly. We were able to move out reservation up a day due to unexpected circumstances. Front desk offered homemade cookies to my kids. Nice touch. Overall really great place. Friendly and very clean.
Recommended: Yes
Donna
May 25, 2016
They even included a free truck and driver!
I was very surprised when I was told that there was a 1 trip truck and driver available at no charge.
The location seems quite clean, safe and secure.
I would definitely recommend to others!
Recommended: Yes
Sarah
Apr 19, 2016
Awesome
Safe, clean and cheap. Great staff!
Recommended: Yes
Maurice
Sep 05, 2015
The manager was very nice and had great follow up
We just moved in but it went smooth and the manager was very nice. As soon as we put in the reservation she called to follow up and make sure we knew the hours and how the worked.
Recommended: Yes
Jason
Jul 24, 2015
Staff was extremely friendly and helpful
Prices were competitive, easy access, no problems with security.
Recommended: Yes
Carmen
Jun 21, 2015
Excellent service!
This was such a stressful move so to get to the property and be treated with respect, with management taking the time it took to check us in and staying in the end to make sure we were not locked in was such a blessing. I am happy I chose this place to store my stuff during my transition.
Recommended: Yes
Amber
Mar 01, 2015
easy process
Would be nice if they transitioned to an electronic system, everything else is great.
Recommended: Yes
Jim
Feb 18, 2015
My experience was great, the staff was very helpful and answered all my questions.
Recommended: Yes
Richard
Jan 13, 2015
Recommended: Yes
Mary
Nov 08, 2014
Very positive love the office staff
Recommended: Yes
Kayla
May 14, 2014
Clean and easy
The office manager Kenny is very nice. Paperwork was fast and easy.
I used the free moving truck, and the driver was incredibly nice as well. He went above and beyond.
Price is really good as well, I was surprised at how much space I got for such a low price.
Recommended: Yes
Tom
May 07, 2014
Recommended: Yes
Robin
Mar 14, 2014
everything went smoothly
Recommended: Yes
Sarah
Mar 04, 2014
The unit lived up to expectations and was clean and kept up. The manager was willing to work with me when they disclosed some shady fine print about the move in special. All in all, a good experience.
Recommended: Yes
michelle
Dec 31, 2013
i was great
Recommended: Yes
Rosa
Oct 24, 2013
Recommended: Yes
Ancil Fritz Hoffman
Oct 21, 2013
good price, well run, nice manager
No suprises just good service. Needs to come into the 21st century ad not hand write the application then transcribe into the database.
upgraded for just $2.00 more.
Recommended: Yes
Jennifer
Feb 05, 2013
Recommended: Yes
Virginia
Jan 29, 2013
Recommended: Yes
Robert
Nov 06, 2012
Couldn't have been easier.
Recommended: Yes
Tim
Sep 25, 2012
Recommended: Yes
Phoebe
Aug 17, 2012
Wonderful manager, good online bargain
Recommended: Yes
Bill Conley
Aug 07, 2012
Reno A-American
The staff here was very friendly!! Customer service was wonderful and the unit was easily accessible and big enough for our belongings!!
Recommended: Yes
BARBARA FELLOWS
May 24, 2012
They were great... will do bus with them for all my storage needs... Very happy!!
Recommended: Yes
