Erika
Apr 15, 2017
You guys close the gate to early..
I was there but it was hard for me to rent it to their conditions. They close the gate early and I work late I don't have time to take the stuff in time. Uncoviniant scheduled.
Recommended: No
Gloria
Apr 02, 2017
storage
Friendly staff, clean facility
Recommended: Yes
Ron
Mar 27, 2017
Excellent facility & Very pleasant management to deal with.
I feel very comfortable having items stored at this facility.
Recommended: Yes
Allen
Feb 14, 2017
elevator could be better
Location good and storage good, but elevators are slow and small.
Recommended: Yes
Matt
Dec 15, 2016
Great place!
Don was super helpful. Great attitude and good customer service.
Recommended: Yes
Charles
Sep 30, 2016
Very good pricing
Easy to find and pricing is great
Recommended: Yes
Destiny
Jun 23, 2016
Overall made my day much harder then easier.
The truck driver was late. Rushed us the entire time. Parked at the stairs on the opposite side our storage space was on, making it so much harder to move all our things. He demanded we unload on the spot cause he was busy. The elevator was supposed to be repaired and ready to use 4 days prior to when I actually move my fingers in and yet was still not working what's left is carrying all our heavy furniture and possessions up a flight of stairs and all the way down a hallway to the opposite end of the storage building. The entire experience was grueling.
Recommended: No
Bryan
Jun 22, 2016
Fast and helpfull
Rented unit for 60$ a month, 19.99 to move in as advertised and a free use of the moving truck. Truck came on time and friendly service.
Recommended: Yes
Kayla
Apr 22, 2016
Great
Recommended: Yes
lamont
Mar 21, 2016
excellent
great service clean professional great rates
Recommended: Yes
Angel
Mar 16, 2016
Convenient, quick, and easy.
Very convenient from the day I booked it to the day I moved my stuff in. It's very easy and no loops anywhere.
Recommended: Yes
橄
Mar 06, 2016
Quick and easy!
Recommended: Yes
Richard
Feb 19, 2016
Good value for Money
Reasonable price, clean exterior, includes insurance, and very friendly and helpful staff. No lighting in my storage unit and had some trouble with elevator not fully reaching the upper floor level.
Recommended: Yes
THEM_HATER_CLOUDS
Feb 14, 2016
CLEAN.HONEST.KNOWLEDGEABLE
Best pricing on storage. Includes FREE storage insurance. FREE moving truck. Plus FREE smiles.
Recommended: Yes
Jana
Feb 09, 2016
Quick response, friendly, very helpful.
I called several different places before I found A-American Storage. Not only were they quick to respond but so helpful with telling me about all the options. I was suprised about how affordable the storage units were.
Recommended: Yes
Aarik
Feb 08, 2016
Management is great and accomadatinng.
Recommended: Yes
Heather Throop
Dec 06, 2015
Great storage facility and customer service.
Great storage space for all our needs and great friendly staff to help.
Recommended: Yes
Elisha
Aug 02, 2015
A American
Great people. Very helpful and great customer service
Recommended: Yes
Ron
Jul 28, 2015
Safe and rated right
great people good prices and all around safe place. We would and have recommended this facility to friends and will use it again in the future.
Recommended: Yes
Lacey
Jul 28, 2015
Great customer service
The staff at American self storage are all friendly and very helpful and get along great with everyone
Recommended: Yes
Barbara
Jul 25, 2015
Good management
Friendly, good people at this location. Clean and safe, easy to get in and out.
Recommended: Yes
Monica
Jul 19, 2015
Place is nice.
Place is nice. I would recommend to others.
Recommended: Yes
Nicole
Jun 02, 2015
Everyone is extremely helpful and wonderful
Recommended: Yes
connie
Apr 09, 2015
great place
I love my storage unit. Its the right size and eazy to get to wouldn't go anywhere else
Recommended: Yes
Marion
Apr 01, 2015
Nice people. Easy paperwork
Very nice people and easy paperwork, best prices!
Recommended: Yes
楔慮
Mar 21, 2015
Absolutely love where its located , inexpensive services are wonderful and management is a rad dude ,
Recommended: Yes
Jeff DeDual
Jan 13, 2015
Mis led by Mgr on price on Phone!!
Asst Mgr Was Very Nice and aplogetic, Mgr NEVER mentioned Ins or extra charge for 1st Floor! I was put in a Bind, NO time to go somewhere else! NOT a Good way to do people! :o(
Recommended: Yes
Jaimey
Dec 26, 2014
Great friendly service.
Recommended: Yes
ronald
Nov 22, 2014
Great storage facility
Recommended: Yes
Clarivel
Sep 25, 2014
Great storage facility.
Recommended: Yes
Greg Steele Jr
Sep 19, 2014
i was told 33 a month n end up paying 42 a month for a small storage which i wanted smaller
prices are very unfair n it should have been atleast 15$ a month
Recommended: No
Jennifer
Aug 24, 2014
i'm happy. elevator's a bit janky but, eh, as long as nobody trips it's functional. just fine for my needs!
Recommended: Yes
crystal
Aug 19, 2014
Staff is amazing! Very friendly and willing to help. Also making me laugh is a bonus
Recommended: Yes
Anthony
Aug 18, 2014
very helpful and friendly staff
Recommended: Yes
Gregory
Aug 06, 2014
The grounds are nice. The interior is run down. It's annoying using the elevator but the price is good.
Recommended: Yes
Mary
Aug 06, 2014
Office personnel was nice and greeted us right away. After signing paperwork we were shown where our unit was. The property manager met us at our locker and introduced himself. Very nice experience.
Recommended: Yes
Ashley
May 16, 2014
Recommended: Yes
Susan
Feb 25, 2014
The application was quick to complete and the staff was outstanding!!
Recommended: Yes
Ross
Dec 10, 2013
It was cheap which is what I was looking for. The area wasn't great, but acceptable. The corridor for the unit I had was a little dirty and kind of unkempt. Other than cameras and a key-code gate I didn't really notice a ton of security which made me a little nervous but I guess that is what you get for the price.
Recommended: Yes
Todd
Nov 26, 2013
Recommended: Yes
LaCarrie
Nov 08, 2013
great customer service and relief with no hassles and very convenient.
Recommended: Yes
Ian
Sep 17, 2013
great price for signup after that it it regular price for storage rental.
Recommended: Yes
Kari
Aug 19, 2013
Great Experience!
I reserved my unit online, which I loved. The only thing I didn't like was that the mandatory insurance isn't included in the price. When I arrived at the facility the manager was great. I am very happy with this company/location.
Recommended: Yes
Ed
Jul 18, 2013
Extremely helpful and friendly staff.
Recommended: Yes
Jeff Peters
Jul 10, 2013
View unit BEFORE paying!
yuck !
The worst storage unit i has ever had the displeasure to see.
Recommended: No
Jordyn
Jun 20, 2013
Everyone was extremely helpful with move-in!
Recommended: Yes
Tony
Jun 04, 2013
Only an inconvenience... getting a hand truck for transfer of goods to the 2nd floor must come from the office and be returned. somewhat of a distance for someone with impaired mobility. Otherwise all is well.
Recommended: Yes
Lizzie
May 30, 2013
Very dirty. If I didn't need the money I would have gone somewhere else.
Recommended: No
Donald
May 29, 2013
The facility is what I expected but the web pricing did not fully list all charges. #1 = The price was listed at $21 per month period. The next day the facility did give me a clarifying call to say "oh by the way" their is a $9 per month insurance requirement for $2500 of coverage that is very steep. You can get a whole house of coverage for less than that price but I accepted anyway It was cool they called on their own to clarify. 2) When I arrived there was a $19.95 fee for moving in that was not disclosed on the website 3) When I arrived they quoted me $23 and have emailed twice my original quote and the issue still has not been resolved 4) I only plan to be in the unit 3 months so not a big deal dollar wise more truth in advertising principle and full disclosure to the consumer
Recommended: Yes
Kathryn
Feb 18, 2013
I wouldnt reccommend this company causebof the driver he wouldnt help me move i was alone and had to move a queen sized bed down stairs aswell as a computer desk
Recommended: Yes
Janet Lanham
Jan 20, 2013
Good Experience
I had a good experience reserving online and arriving at the facility to get exactly what I wanted and at the price I wanted. Kim and Jim are great and very helpful
Recommended: Yes
Debra
Dec 27, 2012
Recommended: Yes
Tony
Jun 29, 2012
Bait and Switch
I booked a reservation for a 5x10 on the first floor online using their website (sparefoot). It was great deal. The website said I could have it for $39 (maybe $36 I can't remember but I know for sure it was under $40). I booked it right before I drove down to their office.
I get to their office and tell the guy working the desk I booked a 5x10 storage unit online and I would like to purchase it. First, the guy tells me we don't have any 5x10's on the first floor you must have booked it on the 2nd floor. No, I'm pretty sure it said 1st floor. No, there's no way you booked it on the first floor. Nope no way, let me see what we have though. Good thing they sent me an email after I booked the reservation. I showed him proof and he mumbled something I couldn't understand. Well, we don't have it but you can get this 5x15 for $78. No thank you! The guy said bye and I was out. That shit sucks! I drive all the way down there and you guys don't have what I reserved. At the very least, work with me and try to make deal. Get your website fixed!
Recommended: No
