Pinkney
Mar 04, 2024
FAST!!
Easy and smooth booking and moving in
Recommended: Yes
Maureen McEneaney
Sep 12, 2022
10' x 10' Storage Unit was perfect for what we needed
We had a very easy sign up, lease & insurance process online. Checking in for the unit on site was super easy as they had sent me the info for access code and left the lock with key in the unit. We easily maneuvered to the location of the unit, unloaded and locked up.
Recommended: Yes
Dillon
Mar 22, 2021
Fast and easy
Move in was fast and easy. The unit was clean. And the staff was very quick to process me.
Recommended: Yes
John Van
Sep 24, 2019
Excellent Customer Service
Excellent Customer Service
Recommended: Yes
Chuck
Sep 11, 2019
Lani is awesome!!
Lani is awesome!!
Recommended: Yes
Tami Lean
Aug 27, 2019
I was told on line that i could rent a...
I was told on line that i could rent a unit at your storage 1st month half off. When I got there in person I had to pay full price. Disappointed I still rented the unit and liked the lady in the office.
Recommended: Yes
Jessica Torres
May 31, 2019
Great
Great, fast; easy!!!
Recommended: Yes
Christopher K.
Oct 29, 2018
Lani and the entire staff have been...
Lani and the entire staff have been completely professional, accommodating to my needs and operate a first class operation. Thank you all for making me feel comfortable doing business with you! Mahalo Lani! :)
Recommended: Yes
Shana Veesart
Apr 13, 2018
Super helpful
Super helpful! Got me the right size of storage to fit my needs and was super fast! No waiting around.
Recommended: Yes
Thomas Stewart
Mar 03, 2018
The young man that checked us in was...
The young man that checked us in was very welcoming, efficient and showed us all around, it was a great experience.
Recommended: Yes
Jackie Black
Jun 30, 2017
I have stored with Public Storage off and on for years. I keep coming back because the people are nice and the facility is clean. Recommend!
Recommended: Yes
sammy miles
Jun 21, 2017
Went in and met with Lani very professional attuide really nice and easy to talk to made the search for a storage easier unfortunately she was full will check back for a unit from time to time to see what's avaible
Recommended: Yes
Scott Braun
Apr 02, 2017
The experience was great, no problems. The storage facility is very secure and the office personnel (Lani and Cindy) were very helpful!
Recommended: Yes
Dream Breaker
Mar 09, 2017
Was very pleased with my overall experience at this Public Storage Property. Everything from check-in to check-out (15 months later) was handled very smoothly and expeditiously. The staff made me feel very welcome and handle every aspect of their job very effectively. Lani, in particular, stood out for her overall level of friendliness and professionalism.
Being the worst winter in decades, I was somewhat concerned that my stuff may get damp or be subject to flooding. But as it turns out I had nothing to worry about.Everything was as I put it in on that first day. Administrative wise they are also very responsive and each month I would receive prompt e-mails giving me a receipt for payment.
Recommended: Yes
Kenia Orellana
Jan 18, 2017
Very Good Customer Service
I needed to move out of my apartment and needed a storage unit. I walked in and it was a very easy and fast process, the customer service was great. I would recommend Pubic Storage to anyone looking for a storage unit. That same afternoon I was moving all my belonging to my storage unit!
Recommended: Yes
Perry Harding
Dec 03, 2016
Great place. Secure, clean, friendly staff, easy access. Public Storage locations in general seem to have the best prices over all in the Reno area. Happy customer for several years.
Recommended: Yes
Adrian Lockamy
Nov 09, 2016
cool
good people easy to talk to place is convenient to my home
Recommended: Yes
WTR Electric
Jan 07, 2016
Easy process, love the location, nice staff.
I booked a reservation easily online, arrived at the property a few days later, the staff was friendly and I was on my way quickly.
Recommended: Yes
Gina Brewer
Dec 22, 2015
Helpful
When I walked in both employees were very nice
Recommended: Yes
Cest Moi
Nov 10, 2015
A1 service, nice facility
In preparing for my move to Nevada, I'd called around to a few different storage facilities. Public Storage on Telegraph Ave in Reno stood out from the others due to really good service. There were some "variables" that arose relating to the move and each person at this location with whom I spoke was helpful and professional. So, big kudos and many thanks to Lani, Kristine and Lindsay. You really took some of the worry and stress out of the move! :)
Recommended: Yes
Donald Sexton
Aug 15, 2014
awesome all the way around but they make u get insurance
I'd use them again if they didn't require insurance
Recommended: Yes
