Cindy Kelly
Nov 04, 2024
Julie explained everything, 9great customer service. She's a keeper!
Julie went over everything, great customer service. She's a keeper!
Recommended: Yes
Julie Burgueno
Oct 02, 2024
Customer Service is why I stayed
The lady in the office was so awesome. She explained everything thoroughly. I kept my reservation even though the units are outside. I don't like that when snow or rain season comes there's a chance for my items to get wet. But due to the amazing price I stayed & it's only for 3 months so I can deal with the place not being top notch like other places. Plus it's convenient to the location I'll be moving into next month. The location makes me be more alert of my surroundings but overall people have been really nice around there. Also the locks on the door's are kinda hard to get on because they're older style but I feel good knowing my lock is on there snug, tight & safe.
I will use them again in the future if I ever need a storage unit again but I'll keep in my mind to put crates under my stuff to help prevent it from any water type damage.
Recommended: Yes
Katherine Pierce
Oct 31, 2022
Incredible Bargain
I moved from a 5X5 unit in South Reno to a 5X10 here and I'm saving money! Quick, friendly check in process too.
Recommended: Yes
Rosie
May 04, 2022
Amazing Customer service.
Misty has been amazing with this entire process.
Recommended: Yes
Chi
Apr 02, 2022
I like the fact that’s it’s clean and easy to access.
I just got a unit and can give a better review in six months when winter gets here.
Recommended: Yes
Carlos Puentes
Mar 25, 2022
Very friendly management and very helpful.
Walked in and had help instantly. Was able to rent a storage unit with Tiffany's help.
Recommended: Yes
Stephanie Crotto
Mar 22, 2022
Highly recommend
I can’t say enough how great my experience has been. I was unable to secure my reservation online so I called the facility and Tiffany let me know she could hold my unit until Saturday when I could come in. Something came up and she was not going to be in Saturday so she took the time to call me and let me know and ask if I can come in sooner. She moved her day around for me and worked hard to assure our unit was ready on short notice. We abruptly had to leave our home and had nowhere to go and her positive attitude and assistance really helped ease our stress.
Recommended: Yes
Rosita Inda Hernandez
Jan 31, 2022
Very easy to rent
Tiffany is a wonderful perdón she helped me with the reservation and explained everything in a very easy to understand manner
Recommended: Yes
Adam Holguin
Nov 03, 2021
Easy move easy lease
The customer service was great. The units are on a hill but I got one on flat surface. I believe timing was key to get the unit I wanted.
Recommended: Yes
Jill Jerram
Nov 01, 2021
Diamonds
Tiffany is so sweet she's very out going to make sure your happy with your storage needs .
Recommended: Yes
Ed Ramirez
Nov 01, 2021
Great location & friendly professional management -!
Great first impression, so happy to see drive up to units, their manager was a natural at informing me about their services n paperwork, I felt like part of the family there and the low unit price is a plus thank you for making my journey fun .Ed Ramirez
Recommended: Yes
Ben Africa
Nov 01, 2021
Good little unit
Older facility but clean. Door has a wee bit of difficulty opening, might need work on the track/roller but functional.
Recommended: Yes
Ben Africa
Oct 02, 2021
worth the price and access
Although the sheds are older and show some use they are in good shape and accommodate. Close to our residence, affordable, and the right size. Tiffaney assisted and could not be more pleasant.
Recommended: Yes
Charis
Sep 17, 2021
Office girl is awesome!
The girl Tiffany (?) was very efficient and friendly. I will be telling anyone that needs a storage unit to come here. Thank you for being a "human" don't see that much anymore.
Recommended: Yes
Patricia Lokken
Sep 08, 2021
The on-site staff goes above and beyond.
When I first looked on-line at the facility, I was a little disappointed. The facility pictured on the website was not the Sun Valley location. It was a little misleading. So I decided to go to the Sun Valley facility to check the availability for the unit I needed. Tiffany was working that day, and she was awesome. She helped me with my reservation and gave me peace of mind, knowing that I had some place to store my furniture. Very happy.
Recommended: Yes
Dakota
Aug 25, 2021
Easy and convenient
Easy, convenient, great customer service,
Recommended: Yes
Benjamin Delaney
Aug 11, 2021
On-lune summary
Tiffany was great to deal with
Recommended: Yes
Malina Keates
Jul 30, 2021
Great customer service and very friendly amd helpful
I just moved in and the office manager was awesome she was very polite and patient she even made sure the storage unit I got accommodated me. I was very happy when I left.
Recommended: Yes
Stephen Donovan
Apr 03, 2021
Great storage
The storage is awesome. The units are clean and very secure give me a good feeling to know they are there to give great service and the staff is so friendly. Best place for all your storage needs.
Recommended: Yes
卡牡
Feb 27, 2021
I am an old customer returning
I have been to this place long time ago there were wonderful elderly people here and they were amazing and now there’s new people and it’s a great place to return the prices due to COVID are a little high but worth it
Recommended: Yes
Brando
Jan 06, 2020
Great place for storage
It was A very simple move in cyst services was great and access is good
Recommended: Yes
Maureen S
Dec 30, 2019
Website was very easy to follow regarding my reservation
Mary was very helpful in preparing all the paperwork and instructions of times the facility was open and the ability to contract her directly.
I found my experience to be wonderful. Thank you Mary.
Recommended: Yes
