Sun Valley Stor It

Julie explained everything, 9great customer service. She's a keeper!

Julie went over everything, great customer service. She's a keeper!

Recommended: Yes

Customer Service is why I stayed

The lady in the office was so awesome. She explained everything thoroughly. I kept my reservation even though the units are outside. I don't like that when snow or rain season comes there's a chance for my items to get wet. But due to the amazing price I stayed & it's only for 3 months so I can deal with the place not being top notch like other places. Plus it's convenient to the location I'll be moving into next month. The location makes me be more alert of my surroundings but overall people have been really nice around there. Also the locks on the door's are kinda hard to get on because they're older style but I feel good knowing my lock is on there snug, tight & safe. I will use them again in the future if I ever need a storage unit again but I'll keep in my mind to put crates under my stuff to help prevent it from any water type damage.

Recommended: Yes

Incredible Bargain

I moved from a 5X5 unit in South Reno to a 5X10 here and I'm saving money! Quick, friendly check in process too.

Recommended: Yes

Amazing Customer service.

Misty has been amazing with this entire process.

Recommended: Yes

I like the fact that’s it’s clean and easy to access.

I just got a unit and can give a better review in six months when winter gets here.

Recommended: Yes

Very friendly management and very helpful.

Walked in and had help instantly. Was able to rent a storage unit with Tiffany's help.

Recommended: Yes

Highly recommend

I can’t say enough how great my experience has been. I was unable to secure my reservation online so I called the facility and Tiffany let me know she could hold my unit until Saturday when I could come in. Something came up and she was not going to be in Saturday so she took the time to call me and let me know and ask if I can come in sooner. She moved her day around for me and worked hard to assure our unit was ready on short notice. We abruptly had to leave our home and had nowhere to go and her positive attitude and assistance really helped ease our stress.

Recommended: Yes

Very easy to rent

Tiffany is a wonderful perdón she helped me with the reservation and explained everything in a very easy to understand manner

Recommended: Yes

Easy move easy lease

The customer service was great. The units are on a hill but I got one on flat surface. I believe timing was key to get the unit I wanted.

Recommended: Yes

Diamonds

Tiffany is so sweet she's very out going to make sure your happy with your storage needs .

Recommended: Yes

Great location & friendly professional management -!

Great first impression, so happy to see drive up to units, their manager was a natural at informing me about their services n paperwork, I felt like part of the family there and the low unit price is a plus thank you for making my journey fun .Ed Ramirez

Recommended: Yes

Good little unit

Older facility but clean. Door has a wee bit of difficulty opening, might need work on the track/roller but functional.

Recommended: Yes

worth the price and access

Although the sheds are older and show some use they are in good shape and accommodate. Close to our residence, affordable, and the right size. Tiffaney assisted and could not be more pleasant.

Recommended: Yes

Office girl is awesome!

The girl Tiffany (?) was very efficient and friendly. I will be telling anyone that needs a storage unit to come here. Thank you for being a "human" don't see that much anymore.

Recommended: Yes

The on-site staff goes above and beyond.

When I first looked on-line at the facility, I was a little disappointed. The facility pictured on the website was not the Sun Valley location. It was a little misleading. So I decided to go to the Sun Valley facility to check the availability for the unit I needed. Tiffany was working that day, and she was awesome. She helped me with my reservation and gave me peace of mind, knowing that I had some place to store my furniture. Very happy.

Recommended: Yes

Easy and convenient

Easy, convenient, great customer service,

Recommended: Yes

On-lune summary

Tiffany was great to deal with

Recommended: Yes

Great customer service and very friendly amd helpful

I just moved in and the office manager was awesome she was very polite and patient she even made sure the storage unit I got accommodated me. I was very happy when I left.

Recommended: Yes

Great storage

The storage is awesome. The units are clean and very secure give me a good feeling to know they are there to give great service and the staff is so friendly. Best place for all your storage needs.

Recommended: Yes

I am an old customer returning

I have been to this place long time ago there were wonderful elderly people here and they were amazing and now there’s new people and it’s a great place to return the prices due to COVID are a little high but worth it

Recommended: Yes

Great place for storage

It was A very simple move in cyst services was great and access is good

Recommended: Yes

Website was very easy to follow regarding my reservation

Mary was very helpful in preparing all the paperwork and instructions of times the facility was open and the ability to contract her directly. I found my experience to be wonderful. Thank you Mary.

Recommended: Yes