Public Storage - Bay Shore - 122 Saxon Ave

I needed a place to store my belongings. This was a quick process.

The access to the building facility was easy. However; The second floor was not quickly accessible. It’s very cold inside, so that wasn’t a plus. I believe security should be also be hired for safety. On another positive note, the online process was easy.

Recommended: Yes

Price jumps are absurd.

They have recently started charging me $279 per month from $230, starting Oct 2022. I had lost my job at the end of Oct, partially due to my age (64) and that I have symptoms from multiple cancer operations - perfect timing! So in order for me to get a better rate I'll need to move out and start as new renter there or somewhere else. Been at Bay Shore for 4 1/2 years (and 7 - 10 years at a different location) testing my loyalty by jacking up the monthly rate ($185 - $279/ month increase).Can't be loyal for too much longer,I'll go broke!

Recommended: No

Process confusing

Called from ad off internet. Spoke with 1st person who told us to go to office next day and they would show us unit. The store never heard of 1st person. Wouldn’t show any unit. Wanted to Reserved unit. Asked for specific building wouldn’t do. Said they have a lot of our size. On 3 rd day paid for unit and young man at counter was very nice and walked me to the unit so I could see. Said there were no openings in any of buildings and did not have any other units available contrary to 2 Nd fellow who said they had a lot of units. If this sounds confusing it was. On plus side decent price and appears safe.

Recommended: Yes

One employee not sufficient

One employee at a time leaves the office empty on a lot of occasions making it very inconvenient.

Recommended: Yes

Angie was very professional she help me...Angie was very professional she help me out big time the facility is nice and the pric

Angie was very professional she help me out big time the facility is nice and the price is a good

Recommended: Yes

Angie was great and really helped me...

Angie was great and really helped me out, even in the rain! Just started with a storage unit, so far so good.

Recommended: Yes

Knowledgeable manager

Knowledgeable manager. Explained everything in detail and gave the proper recommendation for the right size storage facility.

Recommended: Yes

David was very help full

David was very help full. Showed me exactly what I would need. They were there when I showed up and invited me to use the hand truck. Can't say enough about them

Recommended: Yes

Very clean facility. Angie is very helpful. Would recommend to others????

Recommended: Yes

Went in to make a payment. Staff was kind and courteous. Angie was very helpful. Thank you public storage.

Recommended: Yes

Abraham the manager of this public storage facility provided me with amazing customer service and he and his staff were also very friendly. If you are looking for a storage facility that has a courteous staff and is very affordable, I would recommend public storage in Bayshore New York. I had an awesome experience.

Recommended: Yes

My girlfriend an I currently rent at this property and we're very happy with the service. The property is very clean, Abraham is very helpful and friendly . I have been renting here a long time an this is the best service I have received while being a customer here. I recommend this company for any of your storage plans.

Recommended: Yes

After losing my home of 40 years and my mother within weeks of each other,the two gentlemen working their first Abraham and then Anthony have been a blessing to deal with pros like them. They are understanding of my situation and try and help however they can, be it just listening to me vent even if it has nothing to do with storage, or making suggestion on options when I needed a 2ed storage unit, looking into a possibility of a leak in one unit (was not but something we keep eye on). It make storing my things I have left my life easier and I know they are secure and in good hands. I am very glad I chose this Public Storage above other companies that were closer but were more money or other reasons. Thanks guys! sincerely mark luftig

Recommended: Yes

good business

Friendly staff good customer service.

Recommended: Yes

Easy to reserve -good web site.

All went well. But the number given to me for the gate didn't work.

Recommended: Yes

needed help fast!!!

Last minute. Needed to move without any hassle or confusion. Jasmine and Danielle handled everything. Got supplies and a unit without having to add additional stress. Done!! Thank you.

Recommended: Yes