Austin
Jul 04, 2023
Well-kept, affordable storage facility
Check in was pretty straightforward and the facility seemed to be well-kept.
Recommended: Yes
Andy Muniz
May 01, 2023
Lissette and Mamadu were great!
Lissette and Mamadu were fantastic. Great Customer service and prompt service.
Recommended: Yes
Kathleen Perez
Oct 20, 2022
Great service. Easy and fast
Everything was so easy and fast. The receptionist (Jacquelyn) was super Friendly and helpful.
Recommended: Yes
Daryn Crowninshield
Oct 25, 2021
Very Helpful
This was a super easy website to use and made the process very simple!
Recommended: Yes
William
Oct 06, 2021
Customer Review
Clean space, however the information that is posted is different from when you actually move in. They should be more upfront with their policies and pricing, and informing people that some of the spaces are actually shared spaces.
Recommended: Yes
Miranda Ramirez
Sep 13, 2021
Great Review
Pick up and drop off seems easy, desk workers were very nice and helpful.
Recommended: Yes
Rosita Rivera
Aug 17, 2021
Great location
I've had three different units, and never had any problems.
Recommended: Yes
Nicole
Nov 27, 2020
Perfect
I had to move in the day before thanksgiving and process was seamless with help of great customer service and speedy processing upon arrival.
Recommended: Yes
Sang
Mar 04, 2020
Great prices open early on sundays!
Great price free month. Good deal
Recommended: Yes
Latesha Gray
Jan 10, 2020
Excellent customer service
Great customer experience...would definitely recommend
Recommended: Yes
Tracey T Blandshaw
Dec 22, 2019
Awesome customer service
the gentlemen that showed us unit was professional the woman that did billing frienly & knowledgeable
Recommended: Yes
Ana
Aug 15, 2019
Mini storage
It does what it has to do for the price but once its closing time doesn't matter if you're in the building or not they will lock everything down.
Recommended: Yes
Eva
May 31, 2018
AMAZING EXPERIENCE
Every body was so nice and helpful thae prices are great . A man even helped me bring my stuff to my locker they also let me see the room before I paid which I really appreciated
Recommended: Yes
Seanelder
Mar 26, 2018
First time Storage...Bronx does it right!
Everything went smoothly and was explained fully. I felt confident leaving my belongings. The whole staff including cashier, pick up driver and elevator runner were professional, timely, friendly.
Recommended: Yes
Cristian
Feb 27, 2018
Recommend рџ’Ї
The personal is really friendly.... good price.... I recommend рџ’Ї
Recommended: Yes
Sadarius
Jan 05, 2018
Very nice n polite
Very nice neat n clean not to far from home n nice environment
Recommended: Yes
Tyesha
Dec 03, 2017
Great sevice
First space was to small had to get a larger unit.
Recommended: Yes
Erick
Sep 02, 2017
Very nice
They were very helpful and guided me thru my move in.
Recommended: Yes
Shelley
Aug 10, 2017
Great service, wonderful people, best price!
I was a bit leery at first due to the location and the older building,, but was won over by the friendly customer service when I called to set up a pickup to e for my *FREE* truck and driver. Bello helped me to coordinate the truck arrival with my laborer's availability. Between making a reservation and the day of move-in, NYC Mini called several times to confirm everything and ask if I had any questions. The move went very smoothly, Juan the driver was fantastic, and Aisha at the facility explained everything clearly and efficiently. I feel that my possessions are safe due to the strict security policy.
Recommended: Yes
Malinda
Jul 05, 2017
It was decent.
The first time I used spare foot, they deleted my reservation by the time I got to the facility. It was within the timeframe I said I'd visit them. Their rates were so low I went to them directly to reserve and they had a difficult time finding an open unit. They finally offered me a unit with a pole inside and gave me an additional discount. I had mid-level expectations and they were met.
Recommended: Yes
Felix
Jun 02, 2017
Quick & Painless
Everything was explained from the phone call I first made. Paperwork was quick. This was a last min storage.
Recommended: Yes
慌牵污
May 11, 2017
Great service
Great service, people there are really helpful
Recommended: Yes
Ivan
Apr 15, 2017
Great facility.
After looking at the older facility i chose the newer building.
Recommended: Yes
Vanessa
Jan 17, 2017
Nice place to store.
Great first time experience! Friendly, clean and affordable.
Recommended: Yes
Arleen
Sep 30, 2016
good move
good move - kind service - good driver
Recommended: Yes
Felix
Aug 26, 2016
Great!!!
Will recommend this storage company
Recommended: Yes
Kordan
Jun 27, 2016
Best price and very good customer service
Was very pleased with the price it was the cheapest I could find in my time of need and I was very grateful
Recommended: Yes
Malina Alalah
Jun 13, 2016
Customer service keeps you informed.
This place is not bad. The people are very nice. You get what you pay for. There is no a/c though. And there is a lot of miscommunication. Other then that they do try and accommodate you. Yes I would recommend this place to friends and family. I'm happy.
Recommended: Yes
John
Jun 03, 2016
nice place
I got a bigger size unit for a smaller sized amount of dollars. Helpful staff.
Recommended: Yes
Robert
May 26, 2016
I felt like I was working with a family owned company.
Nothing but the best with these guys. They were flexible, accommodating and quick to answer all my questions and concerns - the movers all the way to the storage.
Recommended: Yes
DeMarisa
Apr 28, 2016
Awesome
Awesome service. I am so thankful to have found them to accomadate my storage needs.
Recommended: Yes
Lisette
Feb 22, 2016
great pricing
easy to get there near mayor highways
Recommended: Yes
Angel
Jan 12, 2016
It was quick in and out exactly what I expected and just what I needed
Needed to store my car for a while and they were able to accommodate me exactly and for a great price compared to other storage yards
Recommended: Yes
Katterin
Sep 26, 2015
Moving from Brooklyn ny
The time frame was excellent, the service was excellent. I really felt that my things were in good hands. Once I got to the location, it was clean and very neat.
Recommended: Yes
Taj
Sep 16, 2015
it was ok
I.couldnt complain. It definatly served its purpose.
Recommended: Yes
Lindsey
Sep 02, 2015
Good sized units
Friendly staff, nice units. Felt pretty safe with my stuff being locked there. Could have a more updated look though.
Recommended: Yes
Vanessa
Sep 02, 2015
Adequate facilities
You have to wait for an employee to access the elevator and take you to your floor. If you are a woman, its safer & better to have some accompany you. The space, price and supplies are adequate.
Recommended: Yes
Elizabeth
Jul 24, 2015
Great.
It could use ac on the upper floors but other then that it's no problem at all.
Recommended: No
Chris
Jul 12, 2015
Recommended: Yes
Kevin
Jun 28, 2015
Nice Staff but facility needs work
The Truck was an hour late that came to pick me up and the elevator broke once forcing to use the back elevator. The staff was friendly and very helpful and the price is reasonable therefore I would use this facility again
Recommended: Yes
Ebony
May 20, 2015
they were very helpful and friendly. very clean.
they were very helpful and friendly. very clean.
Recommended: Yes
Bobbie
May 12, 2015
Overall, it was a pleasant experience. My delivery driver was top notch, very helpful and courteous. The wker at the storage unit was helpful and pleasant.
Recommended: Yes
Lisa
Apr 02, 2015
Great car storage value for location near Manhattan
This amazing last minute find was such a blessing. Customer service was fantastic. Location worked out wonderfully.
Recommended: Yes
Natasha Nicholson
Feb 07, 2015
I like this company they were very professional and cordial.they shower me great customer service
I will definitely be using this storage and I will call definitely recommend it to people I know.its a great company as I see .
Recommended: Yes
Tianzhe
Dec 20, 2014
Recommended: Yes
Tony
Dec 07, 2014
Pleasant
Recommended: Yes
Lisa
Oct 12, 2014
When I arrived they showed me the room, I asked for a different one because there was a column taking up a part of the space. He said no problem, gave me another. Went down to office, filled the paperwork out in a few minutes while my guys moved the stuff up, easy peasy! it's a bit out of the way but not far from Manhattan and much cheaper for a good sized room. It was actually too big but they said I could always downsize when I return if I wanted. Good facility, nice staff.
Recommended: Yes
Nikita
Oct 03, 2014
Recommended: Yes
Michael Simmons
Sep 12, 2014
Nice that they pick up, truck arrived early too.
Very accommodating service. The truck came early and even waited over 15 minutes for my brother to arrive and load the truck. I'm in a wheelchair and the people were very helpful in accommodations to make things easier for me. The facility is fully accessible and so are the storage units.
Recommended: Yes
Robert
Jul 23, 2014
The staff is always helpful, a lady even knows my name and locker number by heart. clean facilites, new storage lockers easy parking. all around a good place
Recommended: Yes
Yusra
Jul 06, 2014
Recommended: Yes
Jordan
Nov 14, 2013
was a great experience
Recommended: Yes
Diana
Aug 08, 2013
I was running late due to traffic and they were nice enough to wait until we arrived. They also helped us unload the truck and fill my storage unit. The paperwork went very quickly. The next day I returned to grab a few items and I had to show ID to enter the premises, which was very comforting.
Recommended: Yes
Steve
Aug 08, 2013
Recommended: Yes
Laura
Jul 02, 2013
It is better than paying Manhattan prices to park. The gentleman who helped me out did the best he was able to, but I had a couple questions and the manager would not come out to talk to me. Most importantly, when making the reservation, speaking with someone on the confirmation phone call, and reading all the emails, the only charge that is mentioned is a $20 admin fee, which is very misleading. At the facility I was told I had to leave 1 month's rent as a deposit plus the admin fee-it would be very helpful if that was mentioned earlier.
Recommended: Yes
Erika
Jan 22, 2013
Very helpful staff, clean, safe
Just moved in - extremely helpful staff, clean and safe. Not sure why it took so long for the office to process the paperwork, but an overall good experience.
Recommended: Yes
Pauline
Aug 16, 2012
helpful, satisfied
Recommended: No
Judith Timg
Jun 06, 2011
AWESOME!
Customer Service and unite helpers were exceptional. The first storage I was given didn't work out well with the amount of boxes I had so the workers were able to help me move all my boxes to a suitable one. All the helpers were really kind and understanding. All the paperwork was quick and easy. Great working people!
Recommended: Yes
