Kevin Freel
Oct 19, 2020
I was treated perfect your onsite...
I was treated perfect your onsite manager was
Amazingly helpful she was a pleasure elima I think was her name.
Recommended: Yes
Nick Ryan
Mar 23, 2020
Overall I loved the staff they were...
Overall I loved the staff they were great and Manager. Very pleasant and helped me with all my needs. Only two things I do not like and I figured this has to do with security.
One thing was punching in my code to get in to the facility. The motion doors close so quickly and I have to run for the cart to get in or keep it so close to the motion doors. They close very fast. Also with the elevator is the same issue. Try to put my stuff in the elevator and doors alreqdy closing. I have to punch the code in to then run in to press the floor. Sometimes i did not make it on either and had to do it again.
Two is not having after hours at the facility. I noticed some locations have those hours and some do not. This one does not have it but even though they did not have the after hours it was better for me bc it is closer to home with climate control. This past Saturday the 21st I unfortunately got to the facily at 3pm and they closed at 5pm. I had a lot of stuff to unpack with help from a 20foot truck uhaul. I was unable to do that which forced me to reload the truck becasue they were closing. The staff was accommodating and gave me some extra time to finish what i was doing and re pack my truck to leave. While they did the walkthrough of the facility before leaving.
Thank you for taking the time to listen. Hope all is well and be safe. i know these are trying times being a forst responder as well.
Recommended: Yes
Jessica Silva
Nov 06, 2019
Good service
Good service, friendly staff.
Recommended: Yes
Kristy
Feb 27, 2019
Storage place is new and very secure!
Storage place is new and very secure!
Recommended: Yes
Daniel Rojas
Feb 26, 2018
First impressions
The explanation was clear and concise. Everyone was friendly and the area was clean and secure.
Recommended: Yes
Maribel Colon
Oct 11, 2017
Great experience awesome staff
Great experience awesome staff
Recommended: Yes
Madeline Falcone
Oct 06, 2017
Great experience
The staff is friendly and knowledgeable. The storage space clean and well kept. I'm so happy I made the choice I did!
Recommended: Yes
Luz Padin
Oct 05, 2017
Asia,Denzel and the rest of the public storage staff . I greatly appreciate the service I received and the generosity. Its great to feel comfortable and have people that are professional in their work and take the time to assist in the best way. THANK YOU FOR YOUR SERVICE . Great doing business with you. Very satisfied customer.
Recommended: Yes
Rhonda Anderson
Sep 18, 2017
Ms. Asia was knowledgeable and quite friendly. She walked me through the complete process regarding the storage unit. I felt secure in my choice of picking this particular storage facility because of Ms. Asia. Thank you Public storage. Thank you Ms. Asia.
Recommended: Yes
Vijay Lorick
Aug 29, 2017
Best storage place. Clean, friendly, and it's really climate controlled. No gimmicks. The only issue is with the carts and signing then in and out can be a bit of a hassle, but at least there's carts available most times now.
Recommended: Yes
Ronald Santiago
Aug 16, 2017
The expert help given by Charisma helped me determine what type storage unit I needed. She gave me sound advice and explained all facets of the storage contract. Great job.
Recommended: Yes
Rosemarie Noel
Aug 01, 2017
Tiffany was most helpful,patient and understanding while answering all my concerns. At 72 years of age it's rare to find someone like her who shows respect and kindness. Obviously I took the storage space. Give her a raise !!!! Tony lotento
Recommended: Yes
Jose Serrano
Aug 01, 2017
public storage is great i would ...
public storage is great i would recommend it highly to my family and friends there service was great when i first when to rent the personal was nice they made me feel like family and the facility was nice clean and bright best move i ever made i highly recommend them to any one thank you .
Recommended: Yes
Natasha Garcia
Jul 09, 2017
Nice and Clean
Great Service. Clean atmosphere
Recommended: Yes
Obeeone
May 25, 2017
Very pleased
Very pleased, so far.
Recommended: Yes
Suzanne L. Velez-Perez
Sep 20, 2016
Great experience
The staff at Pubic Storage on Brush Avenue in the Bronx are exceptional. Anneasa and Tiffany were very helpful in guiding us in this endeavor. They answered all of our questions and are equally professional with other customers in our presence. I strongly recommend this storage facility to safeguard your treasures!
Recommended: Yes
Sandra Vacco
Aug 23, 2016
Excellent Service.
Staff was very courteous, professional and extremely helpful and knowledgeable. Aneise, Will and Tiffany went beyond their call of duty to explain policy and procedures in a well mannered and simplified approach. I recommend Public Storage at the Brush Avenue location in the Bronx for a job well done.
Recommended: Yes
Thomas Kim
Aug 16, 2016
Brusch Ave storage
Manager and employees were very respectful and showed great customer service. Answered all of my questions and concerns. Went above and beyond to make my welcome.
Recommended: Yes
Robert Kovacs
Jun 07, 2016
Tiffany was extremely helpful and sweet! Helped pick the perfect size unit
I checked out a few other storage units in the area. They were alittle more pricey for the unit i was looking for and not as nice as public storage. Staff was extremely friendly. I would recommend public storage to anyone looking for a storage unit
Recommended: Yes
Laura Long-Unnic
Oct 21, 2015
highly recommended
I would advise going on the website. You can get a lot of info there. The Zerega Ave. Bronx, NY location is clean, well lit and safe. There are cameras that oversee the whole place so I feel safe. The staff is knowledgeable and helpful.
Recommended: Yes
William Ahearn
Jun 23, 2015
My Review
I was a little hesitant at first, but upon meeting the customer service rep all hesitation was put to rest. We arrived early, but the representative was on time. She went over and above to assist us in acquiring the storage unit. There was no over selling or sense of aggressive salesmanship. All our questions were answered and the representative gave us talking points regarding future plans. She was very accommodating and above all very professional. Your company should be very honored to have such an employee.
Recommended: Yes
Thomas Risi
Nov 16, 2014
AWESOME!
The staff is very helpful, courteous, and friendly. They make the experience an excellent one. The facility is very clean and secure. I'd recommend Public Storage without hesitation.
Recommended: Yes
