Enrique Torres
Sep 27, 2021
Fast and efficient quality service.
The customer service is excellent and KM was the best customer service personnel I ever have dealt with.
She was patient and courteous and took the time to show me several units and explained in detail everything I needed to know to make my decision to move in that same day.
Can't ask for anyone better.
Recommended: Yes
Kayla Urena
Mar 20, 2021
Phenomenal
Great space and customer service
Recommended: Yes
Ashley Phillips
Mar 18, 2021
Great Customer Service
The Lady who was helped me when I first walked in was amazing at helping me find the perfect storage unit for my business needs. She was helpful, nice and definitely knowledgeable about the units. I highly recommend Storage Post on Bruckner Blvd
Recommended: Yes
Tamiko Lindsey
Feb 08, 2021
Amazing staff on the phone and in person
From the very first phone call upon my arrival there was so much hospitality I wanted to do the survey on-site however the only thing I wasn’t aware of was the price u was giving would put me in a upper storage as to where I have to use a ladder but blessings come in all forms I’m grateful thanks a lot
Recommended: Yes
Blane
Jan 14, 2021
Quick & Efficient!
I reserved my storage unit online and when I showed up to move in I was in and out in under an hour. Great customer service & I appreciate the COVID precautions.
Recommended: Yes
Aida I Roman
Apr 01, 2020
No. Complaints
Seen I been here renting I never had a problem or any complain
Recommended: Yes
John
Dec 23, 2019
Dramatically understaffed, dirty unit
There was only one employee in the whole place. She was very nice and helpful but we had to wait a very long time.
Also the police were there, responding to a report of theft.
The unit was old and dirty and hard to access.
Recommended: No
Destini
Oct 14, 2019
Great !!!
My mom has been using storage from here since September and Nychelle has provided her with so much help. Thank you !
Recommended: Yes
Taelor Scheffer
Oct 11, 2019
Quick & Easy!!
Nycelle was so pleasant & helpful the unit i was Gunna occupy was not the right size & she quickly offer a better unit the move was very easy for me ((&i did it alone))
Recommended: Yes
汁
Apr 23, 2018
Very friendly staff
Good location and value for the money and friendly staff. I just wish the carta were bigger.
Recommended: Yes
Ebony
Nov 14, 2017
Bang for your buck
Its a great place. A little far. But you cant beat the price
Recommended: Yes
Hector
Oct 03, 2017
Great service and very spacious
Great customer service and I'm pleased with how easy it was for me to bring my stuff into the storage room
Recommended: Yes
Xiaoteng Dai
Sep 23, 2017
Clean with amazing price
Staff is really kind, space is clean enough, and price is unbeatable.
Recommended: Yes
ony
Aug 06, 2017
Great, seamless transaction.
Great, seamless transaction. They were professional and friendly from beginning to end.
Recommended: Yes
Afaf
Jun 13, 2017
Simple and efficient check-in
I called in the morning, was set up for a locker, and showed up later that day to drop off my things. The process was very smooth. Paperwork took little time. They had dollies and locks to use. Really nice and helpful staff.
Recommended: Yes
Susan
Oct 21, 2016
Pretty decent
It was a cool experience. It's too early to tell
Recommended: Yes
Susan
Oct 19, 2016
Pretty decent
I'm just starting with this storage stuff and it seems pretty seamless now. And I got this unit on a pretty good promo too.
Recommended: Yes
Anthony
Oct 14, 2016
Great
Anthony Lewis great love hggggggg
Recommended: Yes
Macross Caraballo
Sep 20, 2016
Very unsatisfied
I payed for a 10×10 and was given a 9×9. Not only that, there's a 3ft.×3ft. Colum that takes away from the space. Thank you.
Recommended: No
KENDRA
Sep 11, 2016
Customer Service and assistance was wonderful from Edgar.
Edgar assisted with changing the storage room for its location at my request. He reassured me for the storage room location, temperature and safety.Also he heloed me discard my boxes. He said, This only because it's your first time. We smiled.
Recommended: Yes
alicea
Aug 25, 2016
Clean...
I like the overrall look of the place. Hadnt been there long enough to really judge.
Recommended: Yes
Joy
Aug 05, 2016
Convenient
Right over bridge from manhattan so super convenient by car. Good rates. NOT a 24 hour facility so keep that in mind if you're someone who needs constant access to your belongings.
Recommended: Yes
KENDRA
Aug 04, 2016
Edgar provided Great Customer Service.
Can have more storage rolling carts (flat beds).
Recommended: Yes
Brina
Jul 10, 2016
Representative was very accommodating
Nice facility, clean, good customer service
Recommended: Yes
Sidy
Jul 08, 2016
The customer service was good
The location is convenient and the customer service agent was nice
Recommended: Yes
John
Jul 06, 2016
good place, grwat deal
Good customer service too! Excellent location!
Recommended: Yes
Jasmine
May 20, 2016
Great space
I was at big apple mini storage before and they had limited hours and they charge $10 if you pay by cr card. That's why I chose this storage. They open till 8pm.
Recommended: Yes
jane
Apr 28, 2016
clean and safe with great price.
thats what im looking for.
highly recommend.
Recommended: Yes
Gee
Apr 26, 2016
Great price and location
Very helpful staff with very reasonable prices on storage unity. I'm very glad I moved in.
Recommended: Yes
Martha
Apr 15, 2016
Recommended: Yes
Alexandria
Apr 04, 2016
Excellent
Everyone was very helpful. It's a little pricey, but overall I had a great experience.
Recommended: Yes
Eugene Ronan
Apr 03, 2016
Very good
Had an over all good experience ,hopefully it will be as easy moving out
Recommended: Yes
Kenyatta
Mar 13, 2016
Not a great location for me, but it will suffice for now
It doesn't offer moving help, which is a minus and there were some people lurking around the building that were a little sketchy, but assuming the security is upheld, it is ok. Also, the price for the room I got is competitive.
Recommended: Yes
Heather
Mar 05, 2016
Recommended: Yes
renee
Feb 20, 2016
Horrible.
To be fair the guy there eventually helped me secure a unit that was close to what I was promised when I booked. But it took over two hours total and was such a head ache. The unit was not as described. And I was offered a unit close to what was described for me for a much higher rate. I left feeling okay after working with the guy for two hours on all the issues. And Im not sure if it's their fault or the booking services fault. I got there and the unit was not as described. The celing was supposed to be 8 ft. It wS four foot with a beam making it shorter than four ft at parts. The door to the entrance was 3x3 which wasn't mentioned. Also it was up a set of stairs and up a ladder. The top of the unit was closed off by sketchy looking wire not by a wall. One unit I was shown had a hole in the yop so you could reach into other storage units. Another unit I was shown the door only opened a few inche's becaide of a beam in the way. Horrible.
Recommended: No
Rose
Jan 19, 2016
helpful friendly staff
We had an easy time moving our items into the unit. Staff was friendly and attentive.
Recommended: Yes
GIzelle
Jan 15, 2016
Storage is confortable
Good facility well cleaned and great security system.
Recommended: Yes
GIzelle
Dec 30, 2015
Staff is nice
Everything was well explain . Easy to move things to storage and clean
Recommended: Yes
Arlene
Dec 24, 2015
It was easy to lease the space. The customer service is excellent.
Recommended: Yes
Darya
Dec 11, 2015
Great. Easy move in. Staff was friendly.
Recommended: Yes
Jason Aster
Dec 07, 2015
Customer service was very helpful; units easy to access.
The units are relatively clean, safe and easy to access. The gentleman at the front desk was very kind and helpful. I would recommend a process to insure more of the hand carts are returned to the first floor - like collecting an ID for their use etc.
Recommended: Yes
Darya
Dec 07, 2015
Easy fast affordable storage
The guy working the front was super nice and the facility works for hat I need. Has convent parking and loading docs.
Recommended: Yes
Hasan
Nov 05, 2015
It was great quick and easy. Walter has great customer service skills.
Recommended: Yes
Nemanja
Oct 01, 2015
It's "fine". I'd say there are a few improvements
Good:
-Clean facility
-Easy to reach
Not so good
-Only one person working. I waited for 15 minutes outside until the employee was back to let me in
-Our reserved price was not the price we paid. Between reserving and signing the contract (4 days), the price had gone up. What's the point of reserving then?
-The second floor does not have a "full floor" but a metal one with holes. It makes it very difficult to move things on wheels.
Recommended: Yes
John
Sep 28, 2015
The layout is a bit confusing. The facility needs clear signage, for openers
Recommended: Yes
Amari
Sep 04, 2015
Micheal was very professional, hospitable and processed my paperwork quickly and efficiently. I was nervous about hidden charges since this is my first time renting a storage box. I am very happy with my experience.
Recommended: Yes
Brittany
Sep 03, 2015
Although I had to wait 5 minutes to be let into the building overall the experience was pretty good. I was able to access my unit with no issues. The use of 3 dolly's helped to speed the process a long. I would use this storage space again in the future.
Recommended: Yes
Daniel
Sep 02, 2015
perfect
customer service, price, security is great. Easy move in without wait time.
Recommended: Yes
Nadia
Aug 20, 2015
Recommended: Yes
Njemile
Jul 28, 2015
Nice and simple
Things are simple. Moving about the space. Getting in and out with your easy to remember code. Pricing is very do-able and they have all that you'd need.
My only complaint is that its not 24-hour. sigh.
Recommended: Yes
Antonia
Jul 26, 2015
There were inconsistencies in the offer. What I read online, what was discussed over the phone and what I encountered when I came into the facility ready to move in were THREE COMPLETELY DIFFERENT STORIES. You should be upfront abt all costs & policies and procedures. These issues made my move in a longer process and inconvenienced me. Not to mention the gas money and time wasted.
Recommended: No
Christian De Luca
Jul 24, 2015
My experience has revealed very satisfying. Clean, secure and polite service.
I went to Storage Post Bronx with a friend of mine two months ago. We shared a box to store four pieces of luggage. The price was very cheap and we found the place quite clean and very secure. We have not taken our luggage back yet, but we are sure that no problems will arise. The lady who assisted us was also very polite and available to respond to all our requests. I strongly recommend it!
Recommended: Yes
ELI
Jul 20, 2015
awesome service
Great prices awesome experience 100%
Recommended: Yes
Alisa
Jul 14, 2015
Great Location for Manhattan
Employees were excellent and friendly. Locations easy to access from Manhattan.
Recommended: Yes
Adly
Jul 04, 2015
good but had to pay insurance even if i had one .
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had to pay insurance even if i had one .
Recommended: Yes
Anne Sedki
Jul 02, 2015
Great service
The staff at Storage Post made our move in quick and easy!
Recommended: Yes
Dominique
Jun 29, 2015
fast and accurate
big place !! Whole lots of space great customer service
Recommended: Yes
scott
Jun 27, 2015
Looks clean and easy access. Edgsr was very helpful
Looks like its exsctly ehat i was looking for and the reservation online worked quickly and easy
Recommended: Yes
Gus
Jun 23, 2015
The price was right
I chose this storage cause the price was right. It was near the subway and near the highway so easy to get to.
When I was moving in I realized that I needed a bigger space.
The staff was very helpful in the change. They were great and very friendly.
Recommended: Yes
Adly
Jun 21, 2015
i liked it
Every thing is good except i was oblige to buy an insurance even if I have the same insurance so doubled the insurance which is useless.
Recommended: Yes
Madeline
Jun 17, 2015
Easy move-in, clear rates and terms
Each person I spoke with and interacted with was very helpful. The process was easy and straightforward.
Recommended: Yes
Brett
Jun 03, 2015
Great experience
Bonnie helped check me in and find the appropriate unit after there was a little mix up with the unit I reserved online. Friendly staff and clean units. Plenty of push carts as well. All this made my move in painless and smooth.
Recommended: Yes
噥牡
May 29, 2015
Convinient location to Manhattan
Great customer service, the person at the front desk was very friendly and accommodating. However, the application process takes too long and results in long wait lines. The process needs to get automated or more people added to assist.
Recommended: Yes
Akesia
May 21, 2015
Its easy and cheap
4/5 stars there was only one person working which caused delay and she started out rude but once she noticed how i was affected by her attitude she was very nice. The place is organized and clean but lack of security.
Recommended: Yes
Darcelle
May 18, 2015
Great experience! Didn't take long and the worker was very nice and patient
Recommended: Yes
Chi
May 15, 2015
Clean storage unit
But it was confusing to find and there were way too many additional fees.
Recommended: Yes
Melissa
May 13, 2015
Great price, great customer service and great deals on storage units!!
I have had my things in different storages but this one is by far the Best!
Recommended: Yes
David
May 04, 2015
Recommended: Yes
Erica
Apr 22, 2015
assesible, clean, affordable
I am very pleased and satisfied with the services.
Recommended: Yes
Joshlyn
Apr 21, 2015
Storage post bruckner blvd
It was my first time there..the storage specialist was really nice however their system was down for a long time so it took really long to get the sign up process started and when I received the unit it wasn't even swept inside
Recommended: Yes
Carolyn
Apr 13, 2015
nice and clean facility
I like the fact that this facility is very close to where I live, the facility was nice and clean. The staff were very friendly. Would recommend to my family and friends
Recommended: Yes
Rebecca
Apr 12, 2015
Great customer service and storage deals
I definitely recommend this storage. They have great deals, open to last minute storage size changes. Offers great deals and good security.
Recommended: Yes
噥牡
Apr 03, 2015
Recommended: Yes
Cyrille
Apr 02, 2015
Best offer
This the best offer in the market.
Recommended: Yes
Christian
Feb 15, 2015
First I have to say the employees here are wonderful. They are extremely friendly, polite and helpful. I was also very impressed with building security, amenities and access hours. I liked everything about this storage facility until I was informed about their extreme late fees and ridiculously quick and aggressive acquisition of people's belongings. I set up automatic payments so it isn't a concern for me but it makes me question whether I want to remain with Storage Post and prevents me from recommending them to anyone. It's a shame because I like this facility and its employees far more than my other storage facility that I have had for past 8 years.
Recommended: Yes
Harold Barclay
Jan 20, 2015
very satisfied.. the agent that helped me was great
Recommended: Yes
Nancy
Jan 02, 2015
like the prices of the facility. and the expierence
Recommended: Yes
Amanda
Dec 19, 2014
Great, Got in and got out. It was that quick.
Recommended: Yes
Brian
Dec 10, 2014
Good. No complaints, but there was only one person on duty and it took some time to get things settled.
Recommended: Yes
Laura
Dec 02, 2014
Wonderful
Recommended: Yes
Gelina
Dec 01, 2014
Wonderful
Recommended: Yes
Laura Anne
Nov 22, 2014
Other than the endless time to settle the paperwork, interrupted by a parade of phone calls and other issues, everything's been great. But one person handling everything is asking for long delays and customer frustration!
Recommended: Yes
Eugenio
Nov 20, 2014
Bonny was the best at customer service. Because of her I will recommend my friends here.
Recommended: Yes
Margaret S. Dabney
Nov 14, 2014
I got a good deal in an emergency, with the first month being free.
Very reasonable situation. The regular rent, after the first month being free, will be slightly higher than for the same size at another company; but the difference is in proportion, considering the access to transportation, and/or real estate according to neighborhood. Glitch: I would have been stuck with leaving some things in the unit unlocked overnight, if an employee hadn't come along at the time (he must have heard me banging), when I couldn't get the hasp for the lock to slide into place. I didn't know there was anybody there at the time, to ask for help, because it was later than office hours, with access to storage going until a few hours later.
Recommended: Yes
Ziggy
Nov 05, 2014
Good spot, just a small snag from sparefoot
Sparefoot helped me find this spot, which is a really clean facility with good deals for the most part.
What sparefoot neglected to tell me was that my $52 locker could only be accessed by ladder (meaning the facility would not let me store my mattress there), so I had to move up to a $66 unit. other than that, all good.
Recommended: Yes
Steve
Oct 13, 2014
Recommended: Yes
Kristine
Oct 11, 2014
Great!
Recommended: Yes
Celestina
Oct 08, 2014
Recommended: Yes
Migdalien
Oct 07, 2014
Recommended: Yes
Richard
Oct 06, 2014
AWESOME
Recommended: Yes
Thomasina
Oct 05, 2014
I was very happy until they raised my unit cost once again. I was contacted by Mr. Miller after I placed a call. I am happy again
Recommended: Yes
Latfice
Oct 03, 2014
Fast past and Will is an excellent sales rep.
Recommended: Yes
David
Oct 03, 2014
Ronnie was personable and helpful. Everything went well.
Recommended: Yes
Bonnie
Jul 17, 2014
It was very pleasant
Recommended: Yes
Jazmin
May 30, 2014
Recommended: Yes
Sally
Oct 22, 2013
I had to wait for contracted moving truck, which was rude unprofessional. I was very angry. But when I arrived to the facility, the gentlemen at the front desk made me feel important. He believed in good customer service. He was polite and appropriately handled the situation. By the time I left, I felt like a valuable customer.
Recommended: Yes
Mark Hall
Apr 08, 2013
Nice Facility!
No problems so far. I like the way the facility is maintained. Great prices are there strong suit.
Recommended: Yes
Alan
Mar 06, 2013
I am satisfied so far.
Recommended: Yes
CLF
Jun 26, 2012
Great deal.
Good rates, convenient location. Paperwork took forever; staff is friendly, but slow.
Recommended: Yes
Y
May 18, 2012
great value!
though the paperwork was a bit tedious and service was slow, the prices are great!
Recommended: Yes
Michelle
May 08, 2012
good onsite, bad online
The service was great. However, I was told I would be able to fit a queen mattress in my locker, but when I got there I was told that the door was too small.
Recommended: Yes
Ralph Rosario
Mar 23, 2012
Fast,clean, safe & affordable.
Courteous staff,easy to get to and clean affordable space.
Recommended: Yes
