Debra Sheffield
Oct 11, 2024
Very nice staff and they answered all questions asked
I like the fact that it’s open space and easy to get in and out
Recommended: Yes
Nichelle Greaves
Jul 10, 2023
Great Space
The storage unit was exactly the size I wanted, it was clean and ready to move into. I will recommend to family and friends.
Recommended: Yes
Harold rivera
May 02, 2022
Quick and easy only thing is the hours should be open alittle later
Easy access great customer service рџ‘Њ
Recommended: Yes
Morvina sealy
Apr 29, 2022
Will recommend to anyone looking for a storage
Great customer service. The only thing is we didn’t know we would be charged for a lock and didn’t inform us that we would have to walk with one… other than that it was a great experience.
Recommended: Yes
Shernette brown
May 12, 2021
Very convenient storage for anyone needs.
Nice clean and storage ,very friendly staff , highly recommended for anyone who needs a storage space thank you
Recommended: Yes
Jason
May 03, 2021
Huge Facility
If you have a unit that's far from the office, grab your cart before you attend your space. The staff is friendly, but the hallways seem a bit narrower than other facilities. I am pleased with my purchase.
Recommended: Yes
Yvrose Deshommes
May 03, 2021
Very important for me
Very good very important game for me know about this
Recommended: Yes
JAR
Apr 17, 2021
Convenient and easy
Suggestion....have Dolley's available at all entrances
Recommended: Yes
Sam
Feb 26, 2021
Great prices and customer service, but unit smaller than advertised
Overall has been a good experience. Customer service from the staff at this Public Storage location have been very helpful and the move-in process was a piece of cake. The only negative is that the storage unit is smaller than advertised. I signed up for a 10' x 10' unit, but in reality it's more like 10' x 8'6". The prices were still very competitive but I would have liked more transparency on the actual unit size because it could have risked me being able to fit all of my items with the misleading dimensions provided to me.
Recommended: Yes
Justin Cotton
Oct 19, 2020
I checked a few storage places in my...
I checked a few storage places in my area until I decided Public Storage was the one. Reasons are #1 Brian. I called and was very happy with his professionalism. Reason #2 was Donovon who was just as good. Alot of questions ( they were making sure I had what I needed) and I understand why now. The space is just what I needed, with some room to spare..Oh, and the price was just right for me.
Recommended: Yes
CL
Jun 26, 2020
Easy and friendly staff
Easy and friendly staff, which made renting space pleasant.
Recommended: Yes
Travis Fairey
May 11, 2020
Very Happy
I am very happy with the service that I received from Ashley and Tazia at the store and over the phone. The spaces were exactly what I was looking for, and they helped me get the best price. Even during COVID-19 they were able to handle my leases and set me up as a new customer. I would recommend this location for your storage needs.
Recommended: Yes
Derryann Griffith
Apr 06, 2020
The staff at 1250 Rockaway public...
The staff at 1250 Rockaway public storage in Brooklyn went over and beyond to help me and my family move into our unit. Amazing.
Recommended: Yes
Monique Isaac
Jan 18, 2020
I will have space in my place!
I am satisfied with my storage unit size
choice and the location. The staff is professional and discreet. My needs are fully met at this time.
Recommended: Yes
Eric
Jul 18, 2019
Warm and friendly staff
Warm and friendly staff. Phylicia was fantastic - she explained everything and helped save me money.
Recommended: Yes
Alexander Jean Baptiste
Jun 03, 2019
Ashley was the best and made everything...
Ashley was the best and made everything so easy and quick
Recommended: Yes
Kabrika Thomas
Jan 07, 2019
I always recieve exceptional service
I always recieve exceptional service. Someone is always available to help and answer any questions that I may have. Id definitely recommend this storage place to anyone.
Recommended: Yes
Edon Jean
Dec 18, 2018
Courteous and mannerism
Courteous and mannerism
Recommended: Yes
Suzzette Sinclair
Nov 19, 2018
I've been using public storage for...
I've been using public storage for years and never have any problem.. As long as you pay your rent on time to avoid paying the late fees and avoid not paying so your things does not go to auction.. The storage units are very clean and well kept.
Recommended: Yes
Yalonda Glover
Nov 05, 2018
Horrible access times
With all the security measures just to get in, you should be able to access the storage unit 24 hours a day not just during office hours.
Recommended: No
Aaron Hargrove
Oct 13, 2018
Great service
Great service. The storage unit was nice and clean and feels safe. Orquidia was wonderful.
Recommended: Yes
Lennard White
Oct 18, 2017
Everytime i come to the property the entire staff treat me like family, I absolutely love coming to visit my storage and receiving the best customer service. They are always so helpful and the prices and storage space are great. I will recommend this storage to any one!!
Recommended: Yes
Rochelle Bolden
Sep 25, 2017
I found the staff at this location to ...
I found the staff at this location to be very professional, well organized and warm. I felt as if I was home away from home and that my belongings will be safe.
Recommended: Yes
Charlie Dalanna
Sep 05, 2017
I've been a long time customer and every single time i step foot on the property its always smiles and great customer service. Lisa, Ashley, Nicole and the whole staff know how to treat customer's and make them feel welcomed. I would recommend this storage to anyone who's looking for great customer hands down!
Recommended: Yes
carlotta morgan
Aug 18, 2017
Tracie is very helpful when I call and able to answer all my questions. When I came into the property Ashley and Shamel greeted me and was extremely friendly. They staff here go above and beyond making this move a 5 star service. Highly recommend.
Recommended: Yes
brent sanchez
Aug 12, 2017
I come everyday to the property and the staff is always so friendly and jovial, especially the manager Ashley. It's always so clean and I'm always greeted with a smile. They also finally got more carts which is beneficial to me because I do a lot of moving in and out of my units. I will recommend this property to anyone that's looking for great customer service.
Recommended: Yes
Alonzo Reyes
Jul 12, 2017
I love the service .. as well as the professionalism shown by Tracie.. who is an employee there... I came there a few months ago and she made it so easy for me .. never had a issue and she does a very great job in my eyes. Whenever I'm there.. I always see her greet the customers.. any questions that the customers has Tracie is able to give us the information we need. Tracie keeps a level head when dealing with difficult customers.. she don't lose her cool .. and she still keeps it professional... trust me I seen people getting reckless and she still manage to get the job done and keep calm. Tracie works hard for the most part ... my experience at Public Storage has been a good one because of people like Tracie ... Thank you and please give the girl a raise!! She's doing a wonderful job
Recommended: Yes
Jacqueline Rodriguez
Jul 07, 2017
Nice people
Nice people. Great service
Recommended: Yes
Flowerbomb 2u
Feb 03, 2017
Move in
No problem, clean space. Easy move in
Recommended: Yes
Catherine Gatens
Oct 04, 2016
Excellent experience
I had to find a place immediately and called on the phone. Found one that I needed for space and price was not bad. Went to location was in and out within a half hour! Also very clean facility!
Recommended: Yes
Keith Spiegelman
Sep 06, 2016
Actually a pleasant experience
Employees pleasant Storage areas clean even the bathrooms
Recommended: Yes
Andrew Willis
Aug 09, 2016
Nice
Good customer service but I think dollies should be cleaned everyone and again
Recommended: Yes
Shawn Veeren
Apr 12, 2016
Really great service
I thought it would be a long process it was very fast and effective.
Recommended: Yes
K.Solomon
Sep 01, 2015
Public Storage Rockaway Facility Review
This specific location in Rockaway offers great customer service and a very clean facility with complementary trolleys for use when needed. The employees are respectful, professional, kind and friendly. Couldn't ask for anything else except for longer hours for entry which is beyond staff and more specific to the corporation executors. Thank you public storage!
Recommended: Yes
Coleen Johnson
Aug 25, 2015
the staff are very professional and well trained.
You have excellent staff at the storage that am using with their professionalism your business will continue to succeed great staff great job.
Recommended: Yes
Georgia Cameron
Jul 28, 2015
Longer Hours Needed
The Staff was professional and helpful. More trolley equipment is need to service all the customers. Later (or earlier) hours are needed to accommodate people who work 9-5, the current hours are not convenient.
Recommended: Yes
Karen Overton
Jan 16, 2015
you need light in your storage containers
i need light to see what I am doing this is a very bad condition not to have light. Are you really just trying to save on energy we all pay for that. and I need to find a better storage space else where then so be it bad lighting conditions is an accident waiting to happen I need light inside the storage container
Recommended: Yes
Steve
Mar 20, 2014
The facility was clean, well lit, and temperature effectively controlled, and the staff were friendly, professional and eager to
Great space, excellent staff, and reasonable price!
Recommended: Yes
