Storage Post - Cypress Hills

Great storage facility woul recommend to all friends and family

To whom it may concern:Hello Storage post family. I would like to thank the person or person's involved with bringing Abraham back to this facility this gentleman is truly devoted to his job in the little time he's been back he has the place looking fantastic and has a lot of smiles generating in and around the facility he's what you call a excellent example of a hard working individual who cares about what the the facility looks like inside and out he also cares about the customer he's always ready to help with a smile on his face always polite never rude very nice humble individual Thank you so much storage post for bringing Abraham back. Thank you so much Abraham for being you and being so kind and considerate.

Recommended: Yes

Quick and Friendly

Moved in same day. Spoke with Porscha on phone to schedule reservation. She was very informative and courteous. I arrived at the facility shortly after and was greeted with the same helpfulness as I did with Porscha. I do not remember the gentleman's first name but last name Sosa. He assisted me in moving my items since I was in a 2nd level unit. He was patient and ensured to place things as to not incur damage. I even received additional discounts. Definitely would recommend!

Recommended: Yes

I am impressed by the way this place is run....

This storage unit is very conveniently located and easy to get into and out of.....the code is easy to remember as it is my phone number

Recommended: Yes

Great place, great service

Clean are quick access to your stuff great customer service

Recommended: Yes

Great facility

This place is a great location and it has plenty of spaces. The price is very affordable and I liked the friendliness of the staff.

Recommended: Yes

Customer Service

Excellent customer service, would recommend

Recommended: Yes

Quick, easy, great customer service! Excellent promotion and great one year locked in rate!

Recommended: Yes

Bonnie was the best. She really cared about me getting all the info I needed tohave a wonderful experience.

Recommended: Yes

Hassle free...

Recommended: Yes

Awful!!!!

just plain awful! They tell you 1 thing then charge you something different after the fact!! HORRIBLE!!!!!!!!!!

Recommended: No

www.storagepost.com

excellent service and price, customer service help people to find best place and storage is very professional and clean

Recommended: Yes

Great place to store

This is my first storage unit, but I was very impressed with this place. We were helped by a young lady named Tiffany who was personable, friendly, and helpful. She helped find exactly the unit we needed and walked us through all the steps. So far, no complaints!

Recommended: Yes

Make Sure you ask questions up front in detail

This was my first time trying to pay for storage so there was a lot I didn't understand about the process of finding an appropriate size at the price point I was hoping to pay. A 5x5x4 unit was enough for me, but when I called after seeing a deal online for $28.00, there was no mention that this unit is on the highest level, with only a tall moving stairway to access- NO LIFT! So therefore, if you have bulky and.or heavy boxes with books, beware of bad balance, a bad back, or not enough strength to safely get up and down the stairs with said items. The height and ease of access to the specifically priced lockers (5x5x4 or 5x4x3, etc.) SHOULD BE SPECIFIED. Also, my phone rep never mentioned an extra monthly fee for "optional" protection (insurance), since they are not in any way responsible for anything you lock up in their facility, apparently. I was told this at the store upon move-in, and was actually pressured by fear tactics to buy it. My price point was $28.00! and extra $9 is not nice at the last minute. All I am saying is ask for all unmentioned fees before you get down there, and find out if you are getting a unit in the clouds that is not big enough. Oh, and reserving a spot (and paying the administrative fee) does NOT guarantee that you have a unit waiting for you, especially if someone comes in to purchase on the spot. I wonder what happens if you reserve a hotel room, pay some initial cost, and then show up to find your room was taken by someone else that came in hot-n-heavy with cash in hand before you.... I paid my fee, I made them explain it 2-3 times and repeated it back until I heard what made sense. There is a disconnect between Storage Post (store clerks) and SpareFoot (phone staff), so you guys get your stories straight and clear for customers that don't have time and money to waste with disappointments. Still a customer...

Recommended: Yes

Nice!

The facility is a bit of a trek down Atlantic from Park Slope but it's worth it. The price is good, the the faclility is very clean and secure and the staff were very professional and friendly. Nick thanks for your great service.

Recommended: Yes

i was given miss information

Iam 8 months pregnant i ask if they help load the truck i was told yes & they did not help. Driver was late, didt know directions & driving horrible.was told someone needed to go with him he state that was wrong. at storage place the unite was locked. had to go back down to the office to get a key no one went open the unite. Advertised $75 / month 3 at 50% off. Got there was told this was wrong. They try to charge extra for not putting a card on file this is something that they did not state on the phone.

Recommended: No