Public Storage - Farmingdale - 47 Broadhollow Road

Convenient

Its great that you can get the app and open the gate from your phone. Its clean and has cameras for extra safety.

Recommended: Yes

Excellent facility

This storage unit is clean and well lit.

Recommended: Yes

Best facility on long Island

Let's be straight. Never have I've been anywhere where the fine print is stated and explained up front. No hidden agenda. The property manager Meredith has been there a long time. Her professionalism, kindness, and patience is unmatched. The facility is an older facility, not modern at all however, your items will be fine and above all safe. She gives you packing tips and explains the why! I have seen her first hand deal with arrogant obnoxious people, yet she keeps her cool and still helps. She is always smiling. She has so much patience. I have stored numerous times and she has no problem going over the contract where I can understand. Every time I have come back she remembers me by name. She recommends a size and even tells you how you should place the items. It always works to a T. Don't go anywhere else. Trust me.

Recommended: Yes

Thank you Meredith and Steffan!

Best easy and more than exceptional experience! I would recommend this particular location and very thorough from start to finish!!!

Recommended: Yes

No bull

Straight forward No talking in circles.

Recommended: Yes

Not the cleanest facility we have had

Not the cleanest facility we have had. When I signed up i inspected the unit and it was fine....when i came back later another renter was smoking in their unit and made the whole building smell of cigarettes. I am going to call and file a complaint and hopefully the situation gets fixed.

Recommended: Yes

Staff very helpful

Staff very helpful, and answered questions. Very informative and wanted you to be satisfied and experience to be right Stephan to the time to make sure everything was working and brought me through process

Recommended: Yes

It was a great experience they were...

It was a great experience they were very friendly and welcoming. They showed me the unit and we took care of the paperwork in a short period of time. I would highly recommend this location.

Recommended: Yes

It was a great experience and we left...

It was a great experience and we left there very happy with the way things was handled, Steffon the manager was so nice and very very friendly that's the kind of person you want to meet when your going through a rough time like putting your things in storage while going through a rough time, he made us feel comfortable and we was very stresses before coming there but left out with a weight lifted off our shoulders. Thanks to Steffon

Recommended: Yes

My husband and i rented at this location we recently close our account. Costumer sercice giving by Meredith was execellent. The place is clean and the access hours are great.

Recommended: Yes

Read some if the reviews and I decided to rent here with my Fiance. This store offers by far the best customer service I have ever received. First of all as soon as i opened the door Meredith stood up and said hi and welcome with this huge smile. She addressed both of us. It is very easy to speak to her. We felt that she was part of the family on how comfortable we were. To move on, never had any idea on condensation and all this other stuff. She was truly very knowledgeable. Meredith aka a storage encyclopedia. I can go on and on. The price is right, the place is clean, and we are no longer stressed. We moved the stuff in and locked it up. Until next spring! Thanks Meredith for caring. 10 stars for you!

Recommended: Yes

I had the greatest experience with customer service. Meredith, the manager was very informative and patient with me. Moving is always a stressful process however, with people like Meredith at Public Storage it helps to minimize the stress. Thank you so much Meredith for your professionalism.

Recommended: Yes

Meredith is awesome and helped me with some packing supplies I needed for my business. Definitely would go there again to purchase future items. I greatly appreciate the expertise and friendliness she provided. Something that is not common up north is customer service but Meredith breaks that stereotype hands down.

Recommended: Yes

Convenient

Convenient, spacious, and clean. Staff is very friendly and helpful.

Recommended: Yes

My fiancé and I rented at storage unit this week, we were very stressed trying to find an affordable location. My mother in law is arriving from Florida and we needed a location/place to put her items. An employee by the name of Meredith rented a room to us, it was easy and quick! She even gave us a month for $1!! I would definitely recommend Public Storage due to her customer service.

Recommended: Yes

Yvonne is the best

Service person was awesome. Kind and very helpful.

Recommended: Yes

service was very good

The gentleman, Earl, was very helpful. He new his products and he make my experience with public service enjoyable and easy.

Recommended: Yes

awesome! 4.5 Stars

Tom was the most patient agent ever. I was trying to get quotes and other info from other locations. I'd made a reservation at 47 Broadhollow Rd in Farmingdale and your phone system kept putting me thru to Tom. If not for the phone system this would be a 5 star rating. You guys gotta change that...reeeeeally bad.

Recommended: Yes