Prime Storage - Green Island

12 Lower Hudson Avenue
Green Island, NY 12183
24 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$43.00 - $209.00
Available Units: Show All
5' x 5' Unit

Outdoor access

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $43.00
per month
$111.00
No CC Required
Reserve
5' x 10' Unit

Premium unit, Outdoor access

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $63.00
per month
$152.00
No CC Required
Reserve
5' x 15' Unit

Premium unit, Outdoor access

First Month FREE
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $73.00
per month
$173.00
No CC Required
Reserve
10' x 10' Unit

Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $128.00
per month
$204.00
No CC Required
Reserve
10' x 15' Unit

Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $174.00
per month
$253.00
No CC Required
Reserve
10' x 20' Unit

Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $209.00
per month
$281.00
No CC Required
Reserve

About

At Prime Storage, we know your Life Demands Space - and you can find the space you need at Prime in Green Island, NY. Our location on Lower Hudson Avenue features accessible drive-up storage ranging in size from small 5'x5s to large 15'x15s. Make your storage experience simple by skipping hallways, stairwells, or elevators. You can even visit your unit any time, day or night when you sign up for 24-hour access (at a fee). Find the perfect space for your needs, budget, and schedule when you rent with Prime in Green Island. Visit our website to get started today.

Features

  • 24-hour access (for additional $20.00 per month)
  • Vehicle requires insurance
  • Vehicle requires title
  • 24-hour kiosk service
  • Moving supplies for sale
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
Nearby Storage Facilities
A-Metro Self Storage - Altamont/Guilderl...
4773 Western Turnpike Guilderland, NY 12084 Guilderland NY 12084 | 13.60 miles away
View Facility
Prime Storage - Glenville
65 Freemans Bridge Road Glenville, NY 12302 Glenville NY 12302 | 14.00 miles away
View Facility
Reliable Storage - 3999 Route 20
3999 U.s. 20 Nassau, NY 12123 Nassau NY 12123 | 14.20 miles away
View Facility
Mabey's Self Storage - Malta
142 Raylinsky Road Ballston Lake, NY 12019 Ballston Lake NY 12019 | 14.80 miles away
View Facility

Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Prime Storage - Green Island at 12 Lower Hudson Avenue?
On a scale of 1-5 the Prime Storage - Green Island at 12 Lower Hudson Avenue receives 4 out of 5 stars based on 24 reviews.
Does Prime Storage - Green Island at 12 Lower Hudson Avenue offer climate Control Storage?
No there aren’t any options for climate control storage units at the Prime Storage - Green Island at 12 Lower Hudson Avenue.
What is the cheapest storage unit option at the Prime Storage - Green Island at 12 Lower Hudson Avenue?
The cheapest storage unit option is $43.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open Daily 6:00 AM - 10:00 PM
Is the Prime Storage - Green Island fenced and lighted?
No, the facility is not fenced and gated.
Are there security cameras on site at Prime Storage - Green Island?
No, there are not security cameras on site.
Are there moving supplies for sale at Prime Storage - Green Island?
Yes, there are moving supplies available for sale at Prime Storage - Green Island
What type of payments are accepted at Prime Storage - Green Island?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, mastercard, amex, discover).
Are handcarts available to assist with moving at Prime Storage - Green Island?
No, handcarts are not available.
Is there a military discount at Prime Storage - Green Island and if so how much?
No.
Is there an elevator at the Prime Storage - Green Island?
No, there isn't an elevator available.

Customer Reviews

4 out of 5 stars - based on 24 reviews
Ashley Jul 05, 2024

Easy process

Good price easy process was pleased.

Recommended: Yes

Kim Mar 20, 2023

Nice unit

Great value and easy to use facility.

Recommended: Yes

Nitza Jan 29, 2023

Nice and clean

I was treated very nicely and respectful great customer service and was explained how everything work.

Recommended: Yes

Jerry Jones Jan 23, 2023

Very easy to book and customer service is great I will recommend a friend

Very easy to book and customer service is great I will recommend a friend

Recommended: Yes

JoyceMurphy Sep 17, 2022

Very convenient and clean

Price is fair and unit is convenient and very clean

Recommended: Yes

Megan Jul 10, 2022

Very quick and easy to set up rental and move in.

Very quick and easy to set up rental and move in.

Recommended: Yes

Angeli Breen Dec 24, 2021

Easy on line set up.

Courteous phone service and easy to book.

Recommended: Yes

Savannah Fiato Nov 13, 2021

Great experience

The woman who assisted me at the day of move in was pleasant and helpful. Also, when I called the phone number for assistance it was easy and pleasurable experience.

Recommended: Yes

Linda Carrigan-Deerfield Apr 13, 2021

Poor customer service.

I have been renting a unit here for over 20 years, long before Prime Storage took over ownership. I was very pleased with the service prior to their management. Since they have taken over management the cost of my unit has jumped 42%- well over the consumer index. They have closed the office at my location, so for all issues requiring "human" involvement, I must travel 20 miles round trip... which would not be necessary if they would RETURN MESSAGES! In the last year, I made 6 phone calls to the number listed for local help. Each of the calls was rerouted to the "national" office, and I was unable to speak to a human during any of those 6 calls. I left complete, detailed messages regarding my issue(s)... AND NOT ONCE WAS MY CALL RETURNED (AT ALL, LEAST OF ALL IN A TIMELY MANNER). I was forced to call Prime Storage and leave repeated messages. And in two circumstances had to drive the 20 miles (and wait for the office person to get off the phone!) to get recognition of my problem (but no help!). The word SERVICE does not seem to be a part of the Prime Storage corporate ideology. I have other issues and complaints, delays in repair to my rental unit, inappropriate advice given by a customer seevice representative, ignoring requests for immediate help with a malfunctioning unit, but I will not go into details with these issues in this review.

Recommended: No

Jay C. Banker, President Apr 06, 2021

A 20 year client: rude, arrogant difficult to pay

Green Island Industries is a 20 year tenant. The GoPrime Group is akin to dealing with the Taliban. Experience rude managers (i.e. Lorraine); arrogant (i.e. Sarah) too busy to take a phone call, doesn’t respond to email; auto phone system is difficult to pay (i.e. every month credit card payment rejected, then mysteriously goes through? Not a good experience and doesn’t improve!

Recommended: No

John O'Brien Mar 27, 2021

Over the two decades and still working, providing a quality service for us!

Over the two decades and still working, providing a quality service for us!

Recommended: Yes

Judith & William Parker Mar 25, 2021

The staff has been wonderful when ever have questions!!

We have not had any issues with this company. We have been satisfied with service and the staff and manager have been great. They get back to you right away if they are out of office.

Recommended: Yes

Art Mar 25, 2021

Great location. Price to high.

When we first got the storage unit, we paid under $100. Later it got to $119. Then when Prime Storage took over our price went to $150. Not happy about that and will be empty our storage room soon. Otherwise we have no issues with the facility.

Recommended: Yes

Tanikqua Taylor Mar 24, 2021

Wish the price lowered a little bit

Pretty good overall. Thank you

Recommended: Yes

David Pirri Mar 24, 2021

Extermination costs not caused by you is charged to you.

Thousands of tiny spiders, spiders nests and webs were all over the outside of my storage unit and the door of my next door neighbor. When I asked management to have it resolved they told me it was my responsibility to hire my own exterminator. 50% price increase in rental rate in only less than 2 years.

Recommended: No

Jasmine Mar 24, 2021

Loyal customer over 10 years

I have been using green island storage for over 10 years. I rented a unit over 10 years ago and then rented another one about maybe 5 or 6 years ago which I am still using now. The staff is wonderful my only concern is the hike in pricing. I started out paying 50$ for this unit I have now and now in March 2021 I’m paying over 100$ for this same unit As long as I’ve been with this company I feel like older customers before the company switch should have been able to keep the price they were paying. Other than pricing everything is wonderful. Very nice people.

Recommended: Yes

Jasmine Mar 24, 2021

8 years as a customer

I have had my storage unit for over 5 years the only problem I have with it is the pricing. The price has gone up and I started with paying 50$ for my unit and now today in 2021 my rent is over 100$ For being a loyal long time customer In my opinion the price shouldn’t be that high.

Recommended: Yes

David Pirri Mar 24, 2021

Policies push expense of maintenance on tenant

Management is no help at all. When the outside of my storage unit became infested with tiny spiders management told me to hire my own exterminator. The webs, nests and spiders were all over my door and my next door neighbor's doors and locks. I had to keep a broom in the car because couldn't get to the lock without having to wipe away the spider mess first. When I opened the door spiders would be falling all over me. The spiders got inside the unit and got all over my possessions. According to the manager, their policy is tenant has to hire exterminator even though spiders came from outside. Management doesn't provide any sort of extermination even when its their own. Price was fair back about 18mos - 2 years ago. Within 18 months or so - I have had 50% price increase from $135 to $202.

Recommended: No

Keith Place Mar 24, 2021

Clean, nice access

Rented a 10 x 20, door was easy to open, lock fit nicely, no issues what so ever. Customer service was always attentive.

Recommended: Yes

Donald Windelspecht Mar 24, 2021

We’ve had no problems. It’s been 41/2 star service.

It’s close to us in Troy and we have a good feeling that our things are safe.

Recommended: Yes

Ira Dwight Mar 24, 2021

Automatic payment

Should make customer confirmed the increased of the rent first.

Recommended: Yes

Shannon Alexander Dec 02, 2020

Great experience

Prime Storage has a very easy online process that enables you to complete everything yourself, for anything that may go wrong they have very knowledgeable, friendly people that will help you. I am very pleased with my experience with them and would recommend them to anyone.

Recommended: Yes

Shauna Jul 01, 2019

Great customer service!

Paperwork was super easy, the workers were fantastic and friendly. Would definitely use them again if needed in the future :)

Recommended: Yes

Kimberly Williams Jan 30, 2018

Moved out of a toxic relationship

Manager kind and answers all questions

Recommended: Yes

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