Sheryl ML
Sep 10, 2024
Excellent
I had a great experience with signing up and acquiring my unit at Safeguard Storage. The facility is clean, secure, and well-maintained, and the staff was friendly, informative and helpful. The whole process, from signing up to accessing my unit, was smooth and efficient. I feel confident that my belongings are safe, and I appreciate the excellent customer service. Highly recommend Safeguard Storage to anyone in need of a reliable storage solution.
Recommended: Yes
Karen mchenry
Dec 15, 2022
Very helpful
Had a easy move in very helpful staff there.
Recommended: Yes
Ron p.
Oct 19, 2022
Very courteous Personnel
Jasmine was very professional and courteous helping me move in quickly.
Thank you
Recommended: Yes
Siara
Mar 29, 2021
Workers are very nice
Great customer service and facility is very clean.
Recommended: Yes
Richard
Jun 13, 2016
Great automation, easy access and knowledgeable & courteous staff.
Great automation, easy access and knowledgeable & courteous staff.
Recommended: Yes
robert
Oct 19, 2015
check in was easy, convenient, and quick
The facility is clean and well managed. The staff is knowledgeable and prepared to help get you in and out quickly. Great place to store your extra stuff.
Recommended: Yes
Mimi
Aug 21, 2015
Excellent
Recommended: Yes
Bruce
Aug 08, 2015
Very professional, polite and courteous
Recommended: Yes
Jeffrey
Aug 08, 2015
潇摯
Recommended: Yes
Michael
Jul 27, 2015
Excellent
Recommended: Yes
Lorna
Jul 03, 2015
Great
Recommended: Yes
John
Jul 01, 2015
Very pleasant. Comforting to know that our possessions are safe and cared for/watched over.
Recommended: Yes
Charles
Jun 29, 2015
The service is remarkable. They are attentive and customer friendly.
Recommended: Yes
John
Jun 08, 2015
Jason is a pleasure to deal with. He made the storage experience so easy and looks out for my interests. Thanks, Jason.
Recommended: Yes
Daniel
Apr 28, 2015
Recommended: Yes
Jack
Apr 09, 2015
Very good. The unit was clean and the service was excellent.
Recommended: Yes
Debbie
Apr 02, 2015
Jeff was so helpful. I couldn't be happier.
Recommended: Yes
Celia
Mar 23, 2015
Excellent service. Well kept facility.
Recommended: Yes
Melissa
Mar 20, 2015
Always very personable, pleasant and upbeat.
Recommended: Yes
Elaine
Mar 09, 2015
Excellent
Recommended: Yes
Debbie
Feb 27, 2015
All good. I like the temperature of the units.
Recommended: Yes
Alan Cohen
Sep 09, 2014
The management I found to always be very helpful.
Recommended: Yes
Miriam
Sep 04, 2014
Highly recommended!
How refreshing, a manager that CARES! The facility is clean, airy, bright, and secure.
Jason, the manager, treats customers with respect and patience like I've never seen, and will not leave out any detail in taking care of his customers.
Highly recommended it!
Recommended: Yes
Connie Whitesell
Aug 21, 2014
New Management - Excellent service
This is the first time I've used a self-storage facility and Jason has made the process a breeze. The facility is clean and bright and I appreciated being given an extensive tour before the move occurred. We are taking up a big space and I was happy to see excellent security. The price and location are perfect for us as well. Highly recommend it!
Recommended: Yes
Matt Futterman
Aug 19, 2014
New manager, Jason H., knows how to care for customers.
Jason led us by the hand and showed us the various options available to us. He expedited the entire process and made it painless. He also stayed beyond his regular hours when our movers arrived just before he closed his office. He is a prize.
Recommended: Yes
Eran Sarfaty
Sep 15, 2013
No respect to customer
I rented a storage 10x20 from this place to store business materials . When I signed the contract I asked the manager (I believe his name is Carlos) to make sure invoice will be sent to my office for payment . When I came a month later to pickup something from the storage ..I was told by the manager that I am late by few days and I can't get my stuff . I told the manager that we never got the invoice ,so he told me he sent the invoice via email . I gave the manager my CC to pay and to my surprise he charged me access of $70 as penalty ! When I protest and ask to talk to his manager he ordered me to leave the place .when I told him I need my stuff ...and I won t leave without talking to his manager he called the police on me . I will not come back to this place ever ! And I won't recommend anyone to rent a place at this location .I will do my best to let the comunity knows what kind of people safe gourd amployee at their Hewlett location .there are many good storage place around this aria avoid this one !!!!!!! To safe gourd I would say, get a new manager !!!
Recommended: No
Thadys M. Gray
Dec 01, 2012
DID NOT KEEP WORD
In October I visited the Safe Guard Facility @ 1176 Broadway In Hewlett NY
Spoke with Carlos & Reserved A 10x10
Unit to use when I moved to NY on November 17 2012 The day before I was scheduled to arrive I was called by Carlos to say they would not be able to keep the unit for me NOT EVEN 1 DAY HE CLAIMED HE WAS CALLED BY HIS CORPORATE HEADQUARTERS AND TOLD TO LET IT GO AND HE SAID HE HAD TO ABIDE BY THE RULES OF THE PEOPLE WHO WRITE HIS CHECK!!! tHANK GOD I WAS ABLE TO CALL ANOTHER COMPANY AND GET HELP SINCE MY THINGS WERE ALREADY PACKED AND READY TO COME TO NY FROM VIRGINIA I PERSONALLY THINK THESE PEOPLE ARE SCUM!!! AND SHOULD NOT BE IN BUSINESS! THEY DON'T KNOW WHAT CUSTOMER SERVICE IS.
Recommended: No
Philip
Nov 06, 2012
Recommended: Yes
