M.Conz
Oct 12, 2023
Wouldn't be my first choice due to price
All the add ons you are forced to take really jack up the price. My 1st month was $1 and they somehow forced me into $70. So the price isn't as advertised , not in the least. Employees were fantastic so far and facility looks tidy. I was in a pinch but I would shop around and READ the fine print.
Recommended: Yes
LAUREEN DiNardo
Sep 02, 2023
Price is good and very clean
Price is good and the whole place is very clean
Recommended: Yes
Mary Van Wey
Sep 06, 2021
My Daughter has moved things in the storage unit with no problem.
It was clean and ready for use
Recommended: Yes
Anonymous
Dec 19, 2020
Awesome Customer Service
1st of all, Great Customer Service By Sarina, wow she is the best. Answered all my concerns about the facility and fair prices. Definitely coming back there.
Recommended: Yes
Jill Bejarano
Jan 20, 2020
Excellent Staff and Facilities
Sarina was very helpful. She answered all our questions and got us through the paperwork quickly. She returned phone calls promptly and was courteous and understanding of last minute rescheduling on our end. The 5 x 10 driveup unit we rented was spotless.
Recommended: Yes
Rachel
Jan 15, 2020
Great facility, great staff
Reasonably priced, Serina was great! Easy access but not all access doors open so it’s a little inconvenient
Recommended: Yes
RMS
Jan 14, 2020
Clean facility
Clean facility. Very pleasant and respectful staff. Questions answered. Calls returned.
Recommended: Yes
Karen Mohn
Jan 05, 2020
So Easy
Sarina made the process so easy. She explained everything very well, this facility is top notch!
Recommended: Yes
Paul Paolini
Nov 18, 2019
Sarina was a great help to us she went...
Sarina was a great help to us she went above and beyond to help us with our needs
Recommended: Yes
Judy
Sep 13, 2019
easy process
easy process, fair rates, clean storage units, well light and convenient location.
Recommended: Yes
Brian Mcbride
Sep 12, 2019
Great customer services and friendly...
Great customer services and friendly helpful knowledgeable staff
Recommended: Yes
Andrea Row
Mar 19, 2018
Sarina did a wonderful job getting us...
Sarina did a wonderful job getting us set up with the right storage space for us. Thank you!
Recommended: Yes
Family
Oct 16, 2017
Secure and clean
Secure and clean. Good office staff. Price on line is a little misleading. By the time you are finished the monthly price is more than anticipated.
Recommended: Yes
Melanie Klinger
Oct 02, 2017
Sarina was awesome
Sarina was awesome
Recommended: Yes
Angela Goraj
Sep 19, 2017
Had an amazingly fast, convenient, and personable experience here when I opened a unit on Sunday. Not only was Sarina efficient and friendly, but she made sure I knew how to use my lock and code to get in before I left. All the stars. Keep up the great attitude!!
Recommended: Yes
Sean Shepard
Sep 15, 2017
This was my 4th time using a rental unit. Easy to start up and easy to cancel when you are done, Love this place, Sarina and Lisa were easy to work with. I would recommend this facility.
Recommended: Yes
Brian D
Aug 17, 2017
Very easy and friendly but concerned ...
Very easy and friendly but concerned about security, gate to access storage was broken, and they said not sure when it would be fixed. Not happy about that.
Recommended: Yes
J. Wittman
Aug 14, 2017
Sarina (the property manager) was a ...
Sarina (the property manager) was a great help! She was friendly, accommodating and was able to get me set up in a matter of minutes. She I would recommend her and this location to others.
Recommended: Yes
Daniel Marsh
Aug 10, 2017
Sarina was amazing! So nice and helpful. I'll be recommending this location for its customer service and pricing.
Recommended: Yes
Norman H. Hamilton
Jul 24, 2017
Easy to set up rental and pleasant ...
Easy to set up rental and pleasant staff. Would recommend to anyone looking for storage facilities.
Recommended: Yes
E Scott Jurewicz
Jun 06, 2017
Lancaster, New York
Excellent presentation of facilities,efficient contracting and reasonable pricing
Recommended: Yes
Desiree Reid
May 24, 2017
Greeted by Sarina when I arrived for my 10 o'clock appointment. She was very helpful on showing me the unit a was renting and showed me another unit if I needed more move. The process went very smoothly as well as suggesting other items I would need when storing my items.. Very good costumer service will refer all my friends and family.
Recommended: Yes
Briana Lorraina
May 10, 2017
Public Storage is definitely the go to for college students. I had the smallest unit and it was big enough to hold everything in my house! The cleanliness impressed me as well. Sarina was so helpful! I would definitely recommend.
Recommended: Yes
DHubbs
Nov 23, 2016
Simple, friendly, secure and clean.
Website made checking in a breeze, property manager amazing, motored gates, units immaculate. Can't imagine anything better.
Recommended: Yes
Moving to Buffalo
Jul 27, 2016
A truly great experience
Professional and courteous Property Manager. Explained everything in detail. No surprises. Clean and well lit storage area. Account set up was accurate.
Recommended: Yes
Gloria Sweet
Jun 08, 2016
so far so good
So far it has been a hassle free experience
Recommended: Yes
Luann Lenoci
May 23, 2016
Completely satisfied
Excellent customer service
Recommended: Yes
Shanae Duncan
Oct 20, 2015
Good Service
I had nothing but the best service when I walk in the door, very nice in kind, very helpful with all my questions. I would recommend this place to someone else.
Recommended: Yes
Jerome Bernfeld
Jun 21, 2015
Great Experince
Mr. Jacob Cosmas was very helpful and understanding in reserving a outdoor site for our 5th wheel. I would recommend Public Storage to family and friends. Thank you J. Bernfeld
Recommended: Yes
Michael, Lancaster NY
Sep 21, 2014
Efficient, Professional, Trouble Free Experience
Very Positive. No surprises, no hidden fees, courteous, helpful, convenient. I am very satisfied in every way with my experience and would use this facility again without hesitation.
Recommended: Yes
