Public Storage - Rochester - 1693 East Ave

1693 East Ave
Rochester, NY 14610
32 reviews
E-RENTAL
Rent online, skip the counter and go straight to your space.
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$68.00 - $264.00
Available Units: Show All
5' x 8' Unit

Swing door, Interior

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $70.00
per month
$93.00
No CC Required
Reserve
5' x 10' Unit

Swing door, Interior

50% off 1st Month
Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $68.00
per month
$90.00
No CC Required
Reserve
10' x 20' Unit

Roll up door, Floor 1, Drive up, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $221.00
per month
$295.00
No CC Required
Reserve
10' x 30' Unit

Roll up door, Floor 1, Drive up, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $231.00
per month
$308.00
No CC Required
Reserve
15' x 20' Unit

Roll up door, Floor 1, Vehicles permitted, Drive up, Outdoor access

Due to limited availability, this unit group cannot be booked this far out. Select a closer move-in date to book this unit. $264.00
per month
$352.00
No CC Required
Reserve

About

Features

  • Elevator available
  • Fenced and lighted
  • Vehicle requires insurance
  • Electronic gate access
  • Vehicle requires title
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • First of month
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, AMEX, Mastercard, Discover)
Nearby Storage Facilities
The Storage Mall - Macedon Evergreen
3260 Evergreen Hills Drive Macedon, NY 14502 Macedon NY 14502 | 11.70 miles away
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Boon Self Storage
1 Boon Drive North Chili, NY 14514 North Chili NY 14514 | 12.40 miles away
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Spencerport Personal Storage
2425 South Union Street Spencerport, NY 14559 Spencerport NY 14559 | 12.70 miles away
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Squirrel's Storage
1055 Commons Parkway Macedon, NY 14502 Macedon NY 14502 | 12.80 miles away
View Facility

Frequently Asked Questions

What is the average Star Rating or Review from previous customers at the Public Storage - Rochester - 1693 East Ave at 1693 East Ave?
On a scale of 1-5 the Public Storage - Rochester - 1693 East Ave at 1693 East Ave receives 4.5 out of 5 stars based on 32 reviews.
Does Public Storage - Rochester - 1693 East Ave at 1693 East Ave offer climate Control Storage?
No there aren’t any options for climate control storage units at the Public Storage - Rochester - 1693 East Ave at 1693 East Ave.
What is the cheapest storage unit option at the Public Storage - Rochester - 1693 East Ave at 1693 East Ave?
The cheapest storage unit option is $68.00 per month. That is a month to month lease that you can discontinue at any time.
What are the hours the gate is open for access at this facility?
Gate is open Daily 6:00 AM - 9:00 PM
Is the Public Storage - Rochester - 1693 East Ave fenced and lighted?
Yes, the facility is fenced and gated.
Are there security cameras on site at Public Storage - Rochester - 1693 East Ave?
No, there are not security cameras on site.
Are there moving supplies for sale at Public Storage - Rochester - 1693 East Ave?
Yes, there are moving supplies available for sale at Public Storage - Rochester - 1693 East Ave
What type of payments are accepted at Public Storage - Rochester - 1693 East Ave?
Payments that are accepted are cash accepted, checks accepted, credit cards accepted (visa, amex, mastercard, discover).
Are handcarts available to assist with moving at Public Storage - Rochester - 1693 East Ave?
No, handcarts are not available.
Is there a military discount at Public Storage - Rochester - 1693 East Ave and if so how much?
No.
Is there an elevator at the Public Storage - Rochester - 1693 East Ave?
Yes, there is an elevator available.

Customer Reviews

4.5 out of 5 stars - based on 32 reviews
C.w. Oct 19, 2024

Fast, friendly and easy

I needed a storage unit in a pinch. This worked out well. Ambrosia’s customer service skills are top notch. Unit was clean and affordable. Only took off one star because of an area of moisture and lack of lock cover. Overall very happy with my experience

Recommended: Yes

Natasha Tarver Apr 03, 2024

Nice an affordable

I will recommend this storage facility to anyone it's covient to whom ever like to handle things on line.

Recommended: Yes

MJ Mar 15, 2023

Thank you

Customer service was very friendly

Recommended: Yes

Vicki Paulson Sep 11, 2022

it smells like pee in the elevator

My unit is at the end of a hall and the last light on one side. Plus, the first light at the other side is out. So I have no light for my unit. There are no lights in the units.

Recommended: No

Vicki Paulson Aug 08, 2022

Lights out in hall by storage units. No light in unit.

No light in storage units light in hallway by unit out.

Recommended: No

Arlene Brown Mar 24, 2022

DON'T RENT HERE

I have been there a year and 2 months. They don't have lights in the units, sometimes they keep the carts locked up, which is fine. They should make people sign them out since they disappear all the time. I was told yesterday, I don't know what to tell you because I could not find a cart. I am on the 2nd floor, 75 years old and trying to move out. I have to be out by the 31st but I won't be in town so I have to be out by the 26th. I have no one to help me, so these carts are very important. It's dark in the cubes and if you are lucky the hall lights work. And extremely cold. The outside grounds are dirty, no one cleans anything.

Recommended: No

James Prebola Dec 01, 2021

Good affordable storage option

Pleased with overall quality. Would recommend to others.

Recommended: Yes

Cj Tyler Aug 29, 2021

I just needed a small space to store items.

The online process was easy. The attendant at my location was very professional.

Recommended: Yes

Patrick Jan 25, 2020

Seems pretty well run

Convenient location Clean and friendly

Recommended: Yes

Kira Foss Jan 17, 2020

The office manager I rented from on...

The office manager I rented from on Sunday 9/12/19 was amazing! She is super friendly and has a great personality and is was very helpful!

Recommended: Yes

Angel Rios Dec 25, 2019

Very professional service and clean...

Very professional service and clean facilities

Recommended: Yes

Amber Gartley Nov 18, 2019

Public Storage is my go to place when...

Public Storage is my go to place when it comes to moving and having to store some of my things for awhile

Recommended: Yes

Veronique Morris Nov 13, 2019

It was a great experience and the...

It was a great experience and the service was wonderful.

Recommended: Yes

Lashawna N Nov 12, 2019

The ladies up front were very nice and...

The ladies up front were very nice and professional. A whole vibe if you know what I mean. Only problem I had was with the person who reserved my unit....gave me wrong address and misleading information about the prices...he never told me I HAD to buy a $20 lock and I HAD to have insurance on the unit which is an additional $11...he only told me about the $1 promo and the $24.99 start up fee... other than that the ladies were so good that I didnt want to say anything. But for future reference.....THE SCHEDULING PEOPLE SHOULD ADVISE EVERYONE OF ALL CHARGES PRIOR TO COMING TO THE SITE...I SHOULD NOT COME THERE THINKING MY BILL WAS 26.99 AND WHEN I GET THERE ITS $57.99. I WASNT FEELING THAT PART OF THE GAME AT ALL...BUT AGAIN, IT WASNT THE LADIES UP FRONT FAULT THEY WERE PHENOMENAL!

Recommended: Yes

Shantele Mosley Sep 23, 2019

Karen was amazing!

Karen was amazing!! And very helpful !!

Recommended: Yes

Constance Christian May 01, 2019

Nicec..and friendly

Nicec..and friendly

Recommended: Yes

Michelle Ruth Mar 04, 2019

Experience

I have had a great experience with the Public Storage

Recommended: Yes

Jazz Feb 23, 2019

Storage

Great place and location. Staff is friendly and prices are good. The only thing I notice on property is the exit gate does not open, otherwise fantastic place.

Recommended: Yes

Julia Jun 11, 2018

Cathy was amazingly nice and...

Cathy was amazingly nice and informative. She taught me the best way to optimize my storage space and was just generally very helpful and very personalable. She treated me like a good friend as opposed to just a customer. I wish all businesses had such a customer friendly attitude.

Recommended: Yes

Marc Ropiteau May 03, 2018

I like Public Storage's staff they are helpfull.

I like Public Storage's staff they are very helpfull and accomodating. The facility is clean and well kept. I'm sure my belongings will be safe with Public Storage. I was happy to sign up for inshurance on my belongings too!

Recommended: Yes

Rebecca A Manzaroli Apr 24, 2018

Great storage facility in a good...

Great storage facility in a good location. Staff are really friendly and helpful A++

Recommended: Yes

NeededSpace Mar 27, 2018

Good location

Good location, quick service and reliable programs. Keep it simple!

Recommended: Yes

Cheryl Alston Mar 01, 2018

The staff is very knowledgeable and...

The staff is very knowledgeable and friendly. They show you the best space for your needs.

Recommended: Yes

Sinead Southwell Feb 28, 2018

I'm new to storage units but the staff...

I'm new to storage units but the staff made me so comfortable. Lisa explained everything to me in such detail and with such patience it was amazing! When I got there I forgot how to open the door as dumb as that sounds...I called the office for help and the woman drove straight over and showed me. I would definitely recommend them to friends!!

Recommended: Yes

T.J Oct 05, 2017

This is our first time using this ...

This is our first time using this service. They were very helpful when choosing the right unit, the sign up process was very quick and easy to understand. Their promotional deal was also a life-saver. Their security system seems very secure and we were comfortable leaving our belongings and the access is very convenient.

Recommended: Yes

amari slayyy all day litt Sep 18, 2017

Kathy was great very helpful amazing customer service got me in and out

Recommended: Yes

Rick Louallen Sep 12, 2017

Great value for the price! Kathy at the front office was amazing and has bee super helpful! Would recommend.

Recommended: Yes

Sunny_ rainclouds Aug 29, 2017

I got a memorial day special and it was great. Staff are friendly and quick to solve problems. Would highly recommend public storage on east ave!

Recommended: Yes

Rebekah Collins Jul 24, 2017

I had two units at this facility between June and August of 2017. I am very happy with the service and facility. The property manager, Casey, is incredibly kind and helpful. It is clear that she always has the customer in mind and will help you out in anyway she can. If I ever need to store in the Rochester area again, I would return to this Public Storage without a second thought. Thanks!

Recommended: Yes

Reginal Thomas Apr 17, 2017

The manager Kathy was very friendly and knowledgeable about her place of business. The location feels and is a lot safer then some storage units that I have used throughout and around Rochester New York. The prices are a lot cheaper compared to some storage units around Rochester New York. I like the that there is always someone available to answer any questions or concerns that I may have 7 days a week.if I ever need a storage unit again I will definitely use, Public storage again and I will recommend Public storage to Family and friends. Keep up the good work Kathy....??????

Recommended: Yes

Loren Sep 28, 2016

customer service

manager was very helpful and professional

Recommended: Yes

Jena Nov 17, 2014

Satisfied customer

The staff was pleasant & the move in special was great. The location is close to home & perfect for my needs.

Recommended: Yes

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