Maureen Smith
Nov 16, 2024
Great experience
They were very helpful during check in. Everything is easy to do. It would be nice if you had more than 2 carts available.
Recommended: Yes
Brooke Drew
Oct 21, 2024
Quick and easy
Did all of my stuff online, it was quick and easy. Tyler was also very helpful when I had questions!
Recommended: Yes
Richard Monroe
May 14, 2023
Best storage unit ever
The place is pristine the staff is more then helpful and very out going . Everything was explained and I was even excorted to my unit and shown how everything works. I would highly recommend Prime Storage to anyone needing a space .
Recommended: Yes
Catrina Sumner
Sep 01, 2022
Easy to reserve without putting a payment down.
Got a text reminder about move in day. Walked in and was greeted right away. Friendly staff. Very organized on knowing which storages where full and which was empty .
Recommended: Yes
Bruce and Loralee Thomas
Mar 18, 2022
Excellent 1st experience
We are very satisfied with our unit. Its very clean and they have carts that made it very easy to move stuff. Everyone was so nice and helpful!!
Recommended: Yes
Dawn Catone
Dec 09, 2021
Very convenient area
Very well maintained and clean with easy access
Recommended: Yes
Keith Miller
Sep 24, 2021
The palace of storage units
First of all Caesar was the best! He helped be so much. I didn't know how much room I would need. He literally stood in the unit with me and pretended to be furniture! His advice saved me a lot of time, money and stress! The facility is clean, runs smooth and is secure. Plus there's wifi.
Recommended: Yes
Arthur little
May 16, 2021
Very clean facilities
Very clean facilities and has secured entrance
Recommended: Yes
Larry
Apr 10, 2021
Safe and secure storage.
Safe and secure storage at a reasonable rate.
Recommended: Yes
William Hannmann
Mar 25, 2021
Definitely Recommend this place
When I first arrived Ceasar was there and he was so nice, professional, polite, helpful and cute too :). The place was so clean and everything. I feel that my belongings would be very safe here cause Ceasar is on the job. Definitely recommend this place
Recommended: Yes
R. Webster
Mar 22, 2021
Clean, well-managed space and supportive customer service.
We were among the first batch of customers and have been very pleased with the service. The manager was extremely helpful in getting us set up and making suggestions on how to best manage our space, protect our items and ensure that the necessary support was provided when the movers added items to our space. Would highly recommend.
Recommended: Yes
Paul Irish
Mar 21, 2021
Clean secure and close to home
Very nice people who manage this facility. I’m glad they are there to help and watch over my belongings
Thanks
Paul
Recommended: Yes
Margaret Lane
Mar 20, 2021
Staff are friendly, helpful and the facility is spotless.
Best storage facility I have ever used. My previous unit was not climate controlled, smallest available, and twice as expensive for similar space. I will use Prime Storage always!
Recommended: Yes
Seth Rosner
Mar 20, 2021
Outstanding facility, convenient location near downtown Saratoga Springs
Cesar and other personnel could not have given better service, simply outstanding, The facility itself is spotless/clean, secure, fireproof steel/concrete construction, climate-controlled environment, could not be improved.
Recommended: Yes
James mella
Mar 19, 2021
Not good
My unit was broken into , should have mail slot to leave payment after hours , no notice about late fee on my account until it was too past due to do anything about it !
Recommended: No
Sam
Mar 18, 2021
Caesar is great!
Caesar is a great employee! Very accommodating and friendly. Fun to talk to also. The price is ok for my unit, if it was a bit cheaper, then I would consider upgrading to a bit bigger of a unit.
Recommended: Yes
John
Mar 18, 2021
No complaints
Clean, friendly staff, no complaints.
I can’t speak on the price as I haven’t done a lot of “shopping around” but it didn’t seem outrageous.
Recommended: Yes
Don
Mar 18, 2021
Clean secure climate controlled storage
Clean secure climate controlled storage
Recommended: Yes
Annie Dorr
Mar 18, 2021
Great place for storage needs
I’ve been using this storage place since last summer. Never had any issues. Place is very clean. Units are a great size
Recommended: Yes
Stephanie
Mar 03, 2021
Great
Great! Very good pricing and they keep it clean
Recommended: Yes
Paul E. Stevens
Feb 17, 2021
Excellent!
Our move into storage facility went smoothly. Great place to do business. Thank you.
Recommended: Yes
John
Jun 12, 2020
Easy and Clean
Moving in was such an easy process, the manager had everything ready and the place was spotless! I would have assumed it was brand new.
Recommended: Yes
Beverly Maselli
May 22, 2020
Great experience overall!
The young man that worked with us was very amiable and accommodating. The communication and timing with regard to moving in was great and we were settled within everything in two days.
Recommended: Yes
Julia
Mar 18, 2020
College storage
Great, helpful staff. Easy move in with provided carts and easy to use keys
Recommended: Yes
Irvin
Jul 29, 2019
New, clean, convenient. Staff knowledgeable
Very friendly and knowledgeable staff, facility is new, clean and climate controlled. You have a choice of 24 hour access or access somewhat limited access. Staff showed me the unit I would be renting and how to use their unique locking system.
Recommended: Yes