Ronald Botelho
Jan 31, 2022
clean facility
clean facility and easy to reach
Recommended: Yes
Tanisha Sally
Oct 04, 2021
It’s fine
I’m okay with the unit, it’s pretty big I’m happy
Recommended: Yes
Jorge
Oct 02, 2021
Unit is very easy to get to
I love the fact that the unit is close to me and that it’s not hard to open the unit
Recommended: Yes
Roddy
Aug 28, 2021
Big and convenient location with a large loading bay and parking area.
Big old facility with very friendly staff. The only thing that sucks about it, is that there is no A/C in the storage area. With temps being almost 100 outside, you feel like you could die inside with no ventilation. The raised loading bay is great and they have ample parking. Another thing I noticed was that the doors to the units are wood and just use a simple padlock hasp. The units also have a very high ceiling, appeared to be almost 20ft. Stack for days lol.
Recommended: Yes
Monica Adames Robinson
Dec 31, 2019
Staff was very helpful
Staff was very helpful
Recommended: Yes
Liz Greenleaf
Jul 30, 2019
Shaquanna was great
Shaquanna was great! Very professional.
Recommended: Yes
Amiley
Jul 10, 2019
Aaliyah was very helpful
Aaliyah was very helpful in orienting us to public storage. She helped us to understand how to use the service and how to get help when needed.
Recommended: Yes
Jennifer Lang
Jun 11, 2019
felt Welcomed
As soon as I walked in the door I was greeted with plenty of attention the staff was friendly and answered any questions I had and walked me Thur the whole process
Recommended: Yes
Lavar Isabelle
Mar 12, 2019
Great service
Great service
Recommended: Yes
Steven Shiner
Nov 13, 2018
Looks clean nice
Looks clean nice
Recommended: Yes
Sarah
Oct 27, 2018
It's good for the price but bring a flash light
Price is reasonable and the room condition is acceptable but there is no light. I can't see a thing without a flashlight. Staff were helpful and professional.
Recommended: Yes
Jernaine Shinnery
Jul 17, 2018
I had a fast n pleasant experience with...
I had a fast n pleasant experience with this company. Everything ran smoothly. I was in and out quickly. Definitely would recommend this storage facility to any one looking to store their property. Just a few days ago I suggested this to sum one I saw moving things out their house. Look at tht... I'm alrdy tryin to get u customers just by wrd of mouth lol. Gd Job..
Recommended: Yes
Latasha R.
Mar 05, 2018
Superior Customer Service
The property manager, Crystal was very helpful, patience and understanding to our needs.
Recommended: Yes
Justin Baez
Sep 24, 2017
Crystal & Arelis were extremely helpful and patient. I definitely recommend this location.
Recommended: Yes
Carlos Rodriguez
Sep 14, 2017
My family has moved 4-5 times in the past 4 years. We have had to move our items into storage previously and chose Uhaul prior to finding Public Storage. We will never use another facility to store our items other than Public Storage. The pricing is fair in comparison but the space of the actual storage room is abundant. The facility is top notch. The halls are very clean, and it seems very secure. The employees are all extremely professional and incredibly customer service oriented. I had the pleasure of working with Arelis. She was wonderful. She answered all of my questions and showed me around the facility prior to move in. She went through the contract with me which I thought was wonderful because many times you may sign something & miss the fine print. Arelis made sure that did not happen. She was patient, kind, and understanding to our storage needs. A absolute pleasure and highly recommend storing here than at the any competitors. I am now a loyal customer due to this employee interaction and this location.
Recommended: Yes
Kimberly Hardy
Jun 23, 2017
The facility was very clean and well taken care of. The staff was extremely helpful on my move-day and went above and beyond to explain everything to you about the contract and rules. Crystal was my contact person and she very professional and courteous. One of the best experiences I've had with customer service since I hit NYC. Great Job! Would recommend this place to anyone seeking storage services.
Recommended: Yes
BOBBY CARTER
Jun 16, 2017
I came to this office today to buy a couple of boxes and the service I received was amazing! Jourdan made sure to explain to me the different box sizes and uses for them and convinced me to buy 10 boxes (1 free) when I only planned on buying about 6. Aliyah and Domonique were also very helpful with getting my boxes to my car. Great staff indeed :)
Recommended: Yes
Dzhelasi
Jun 06, 2017
All around positive experience
Aliyah was fast, helpful and friendly. Clean facility, and easily accessible.
Recommended: Yes
Jessica Barnes
May 30, 2017
Location great.....
Location great...... facility needs a bit of cleaning
Recommended: Yes
Gail Gotico
May 21, 2017
Crystal was very attentive and helpful. She made sure that the space was a good fit for our things. They have multiple dollgs that customers can use when moving things in to the storage space. Ample parking spaces close to the elevator. Employees are very courteous. I have a peace of mind that our things are being taken care of.
Recommended: Yes
Ulikia Alvarez
May 03, 2017
I like the excellent customer service ...
I like the excellent customer service we were provided. The patience that the associate Aliya providedin helping us select the right unit for us.
Recommended: Yes
Philip
Dec 07, 2016
Everything was amazing. The only problem was that the price of my unit went down within days of me renting it and they told me
The only problem was that the price of my unit went down within days of me renting it and they told me there wasn't anything I could do. :( Other than that, everything was great.
Recommended: Yes
Anthony Santo
Nov 23, 2016
So far so good
PadLock "hasps" on door need upgrade.
Recommended: Yes
Robert Lipshutz
Apr 26, 2016
Lighting out
The lights have been out for months in parts of this facility
Recommended: Yes
Robert Ramos
Sep 04, 2015
First time storage renter
Wanted to rent one months ago but a little nervous. Didn't know what size or how much I could afford. Went to the location in Yonkers 34108. The employee who helped was a young lady by the name of Lyniece. Lyniece was answering me and my wife's questions before I could even think them up. We couldn't be more pleased with our experience at this storage facility. Thank you again Lyniece.
Recommended: Yes
Michele Dockery
Jun 19, 2015
Price
The place is clean Customer service could be a little better I've been with you for a while now, so the prices is getting out of my reach. Soon I will be removing my things
Recommended: Yes
Michael Lane
Sep 16, 2014
Above average customer service is the differentiator here
I had a series of poor customer service experiences last year with the Storage Post location right down the street from Public Storage.
Recommended: Yes
SUZBE
Aug 12, 2014
YONKERS PUBLIC STORAGE
CRYSTAL AND STAFF COULD NOT BE ANY BETTER. ABSOLUTELY GREAT CUSTOMER SERVICE. MY THINGS WERE JUST FINE WHEN WE LEFT STORAGE UNIT AND THE UNIT WAS CLEAN AND SWEPT. THANK YOU PUBLIC STORAGE!
Recommended: Yes
