Ernest
Jan 10, 2022
Easy Like Sunday Morning
I had a problem but hopefully it was fixed.
Recommended: Yes
JANET SHOULDERS
Jan 23, 2021
YES THIS IS A GOOD PLACE NICE AND CLEAN
THE CUSTOMER SERVICE WAS VERY GOOD AND SHE DID A GREAT JOB EXPLAINING THE RULES AND REGULATIONS OF THE STORAGE UNIT
Recommended: Yes
Kara
Dec 29, 2020
Horrible Customer Service
This place has horrible customer service from both the manager and employee. We tried to do the contactless move in but the manager never sent us the email to complete our move-in. We went to the site the next day and Jeff was horrible. He tried to make us get their insurance even though we told them and were prepared to provide proof of our own insurance. When we told him know he got more of an attitude. We also wanted to use our own lock, be sure to bring your own lock if you want to do that option. We weren’t going to move in right at that moment but since we didn’t have our own lock with us, they made us get their lock. I would not recommend this place to anyone.
Recommended: No
Desiree Chambliss
Jul 07, 2020
Good Experience
Clean storage.. reservation easy and both women at the store were very friendly and helpful. No problems at all.
Recommended: Yes
Tonetta Thomas
Apr 21, 2020
Nice
Nice and very helpful
Recommended: Yes
CORRETTA GAVIN
Apr 11, 2020
Was able to get a space promptly
Was able to get a space promptly. The rep was very knowledgeable and helpful and nice.
Recommended: Yes
Allan Bobincheck
Mar 03, 2020
Need for accurate measurements
The staff was very helpful but the way you advertise the size of the storage units is very deceptive. My 7.5'x 10' unit was barely 9'. If I'd had an object that was 9.5' long it would not have fit. Can't understand why you would blatantly lie.
Recommended: Yes
Henry
Jan 20, 2020
Great customer service
Would recommend to my friends and family
Recommended: Yes
Bob D.
Jan 07, 2020
Easy on line reservation system
Easy on line reservation system. Price was good. Staff was easy to deal with at move in.
Recommended: Yes
James Honsberger
Oct 23, 2019
helpful
helpful, more expensive than I expected, timely
Recommended: Yes
Kimberlee Norris
Oct 23, 2019
Easy move in and friendly
Easy move in and friendly
Recommended: Yes
Clifford Wolf
May 28, 2019
Easy rental
Easy rental, safe, secure, clean and well kept property.
Recommended: Yes
Anitra Mcghaw
May 20, 2019
Pretty good service
Pretty good service
Recommended: Yes
Curt
Mar 06, 2019
Easy and friendly set up
Easy and friendly set up, of getting my account set up for my storage unit. Val was a big help to making this a smooth transition.
Recommended: Yes
Saquona Mack
Jul 26, 2018
The manager was professional and on...
The manager was professional and on point
Recommended: Yes
Frederick Michel
Nov 28, 2017
Great staff and management follow up, but...
Great staff and management follow up. Most professional PS experience. My only complaints are 1) Rates are considerably higher compared to other markets I've used PS in. 2) Condition of 10 x 10 exterior unit was less than expected. Had to be swept out prior to my unloading, Unusually low ceiling and water stains/damage on wood walls from obvious past flooding. 3) Access alley/row to unit is too narrow and will cause a traffic jam if two or more vehicles in same row. Only one way in/out of row!
Recommended: Yes
Shelly Robinson
Aug 11, 2017
Very friendly and helpful!
Very friendly and helpful!
Recommended: Yes
Linda
Jul 17, 2017
Customer Service was excellent...the ...
Customer Service was excellent...the young lady that waited on me had excellent time management skill
Recommended: Yes
Joslyn Walsh
Jul 10, 2017
I came to this location just looking at pricing of different size units. Jasmine was very helpful and curtious. If I do end up with Public Storage I will definitely come to this location.
Recommended: Yes
keila jaudon
Jun 29, 2017
My service experience has been exceptional the staff is great they even give costumer reaction a fair thought...especially maria she is always very knowledgeable and pleasant as for every other p.m. ive encountered at this location just my words of encouragement to keep up the good work thanks
Recommended: Yes
carla gonzalez
Jun 17, 2017
I have my storage place in different state. I have come here couple times to make my payment and Maria always give me and amazing customer service.
Recommended: Yes
Latrisha Harrison
Jun 12, 2017
The manger she was nice
The manger she was nice, knowledgeable and everything was easy, i felt like when i called and got a price they should say it's mandatory for the insurance
Recommended: Yes
Iesha Wolfe
Mar 14, 2017
Okay experience
So far I've had a good time with Public Storage the only thing that has went wrong is my gate key code didn't work and my card says there is 24/7 access but they close at 10 pm other than that all is good.....
Recommended: Yes
Connell Smith
Mar 08, 2017
Great customer service
Great customer service and very helpful.
Recommended: Yes
Angela Huff
Feb 10, 2017
Convent and great customer service
The price is ok and the location The parking lot is very small though
Recommended: Yes
Elmon Ross
Nov 27, 2016
Public Storage experience
The management team of miles public storage facilities added me after I went on line to reserve the size storage space . The storage unit was large enough for me to organize my household item. I would recommend this facility to annyone looking for storage. Do it on line then visit to find out how the can help.
Recommended: Yes
Daniel Teague
Sep 21, 2016
Nice area but no lights in the building!
Lights need to be on so you can see what you sre doing. This is why I could not give a 5 star.
Recommended: Yes
Crystal Levert
Apr 17, 2015
Excellent
I've had to use Public Storage on a few occasions and has never been dissatisfied. I used the W.117 location first and found Russel to be very kind, helpful and keep me up to date with my storage. I then found myself needing your services again and used the Miles location. Once we got past the smell, LOL, before and after they STILL gave me Great service! Now I have to call on you all again and am STILL experiencing the same Great Service and loving it! I'm so happy with your company that I come across town just to use your services, like now. I'm a particular person and I like CLEANNESS and the SERVICE is ALWAYS on point. So, Thank you for the excellent service, cleanliness and pleasant smile with good conversations. To tell you the truth, you need to teach customer edicate to other companies....... Seriously! Respectfully, Crystal Levert
Recommended: Yes
Darrell Thomas
Jun 03, 2014
Nice place
It a nice place told my son and he got one to
Recommended: Yes
