Michael Carter
Oct 15, 2024
Easy access and secure
The storage reps are very helpful and the units are clean.
Recommended: Yes
Robyn Heger
Aug 19, 2024
Very clean and it looks like it is brand new
Victoria in the office is a very nice person to talk to she is so sweet and helpful,
Recommended: Yes
Jim
Jul 10, 2024
New tenant
Looks promising, Great price
Closer to home
Recommended: Yes
Devin Lewis
Jun 04, 2024
Inexpensive, quick and easy to rent, minimal ppw thats ONLINE, plus more!
I was looking for a 10x5 or a 10x7 unit that was around 20-30 a month. They were able to give me a 10x5 unit and I rented at the end of the month so my first month rent was prorated to less than $5 plus a $29 admin fee. Once I paid and accepted the unit, THEY gave me three months for free after that. So I moved in the next day with complete ease. They had THREE free carts/dolly's to help you move your stuff while accessing the elevator. Two trips up the elevator later, all my belongings were in a climate controlled environment with a roll up door. It was super clean and easy. Only downside is they outsource their customer service and they cannot answer any decent question I had. But to have gotten four months for $32, it was a STEAL. I bought my own ins for $7.99 and a lock for under $5.00. Awesome investment and experience. You do HAVE to get there before 5PM on moving day to show the office your ID, and they let me email my proof of ins prior to my arrival so there wasnt a need to scramble and print something. I would definitely recommend this storage facility. It is not 24/7 access, but does stay open until 10PM using your gate access code. Make the smart investment and rent your storage space here!
Recommended: Yes
Conrad
Mar 23, 2024
Good place for RV, safe
I was looking for a good place to put my RV and found Glenway Storage. Plenty of RV's on the premise's and got a good price. Thank you Glenway Storage
Recommended: Yes
Edward
Mar 11, 2024
Quick
Clean, quick and a nice facility
Recommended: Yes
Patti Topits
Aug 13, 2023
It’s a great place. Extremely clean.
It’s like walking into a hotel. I was at public storage prior and the employee are not helpful. When I let them know that I was no longer needing it my last day I went and picked out what I can put in my car. I had like a mirror and a few things left came back couldn’t get in the gate. He had already taken my stuff out of the storage and put it in the garbage And I had ample time five hours left to get my stuff out . Glenway storage is very clean. It’s honestly like you’re going into a hotel. The gentleman who has worked with me very pleasant. Highly recommend this place. Especially on how clean it is.
Recommended: Yes
Nydia Soto
Jul 29, 2023
Needed a storage unit fast
The customer service was great on short notice to get a storage unit. I was happy with price, size and cleanliness. Definitely worth it.
Recommended: Yes
Stephanie Brown
Dec 02, 2022
Great Deal Great Place
I relocated to Glenway from another storage facility. It was raining insulation all over my things and I got a rental increase. I'm glad to gave found Glenway Storage
Recommended: Yes
B. Conley
Nov 02, 2022
BEST IN CINCINNATI
Clean, Courteous and Convenient. Ontop GREAT EMPLOYEES WILLING TO GO THE EXTRA MILE!!! GO ANYWHERE ELSE AND YOUR ALREADY STEALING AND CHEATING YOURSELF
Recommended: Yes
Lashanda Simmons
Nov 02, 2022
Quick
It was easy, clean and a well maintained environment.
Recommended: Yes
Holly Galvez
Oct 10, 2022
Clean and fast customer service.
Front desk was beyond efficient. Matched some online coupons for my convenience which sped things up. This facility is spotless clean and non creepy. I highly recommend this facility it is very nice. Customer service was stellar!
Recommended: Yes
Charleida mapps
Jun 27, 2022
Rick was AWESOME!!
Rick was AWESOME!! He had the greatest personality. Was knowledgeable. Very helpful.
Recommended: Yes
Gary
Jun 12, 2022
Great place
Great prices and clean Facility
Recommended: No
乓
Apr 01, 2022
Simple and clean!
Very simple and straight to the point. Clean and carts are always at the door for easy transporting from vehicle to storage unit.
Recommended: Yes
Calvin Westmoreland
Oct 06, 2021
Descent place. Friendly service.
Needed storage and this was available.
Recommended: Yes
Myron Scott
Jul 07, 2021
Made the process extremely easy
I was told the facility was closed yesterday, however, upon arrival to visually look at the facility, i received a call from the manager of the facility who was actually there. He assisted me and helped me into my spot. Great attention and customer service.
Recommended: Yes
Adesina ibrahim
Jun 07, 2021
Very good
This guy's will help you with all your storage needs and even go to the length of giving you a price the self service kiosk will not give you.
I got 3 different discount for a 5*7 space and I really love it.
Recommended: Yes
Gina perry
Apr 17, 2021
Rick is awesome
Great and helpful immediately
Recommended: Yes
Chester Stewart
Aug 11, 2020
trailer storage
Had a hard time find a spot and reasonable people to deal with until I called Glenway. Rick was very helpful and great to work with. He found me the perfect spot. Thx
Recommended: Yes
Lori
May 26, 2020
Great facility
Very impressed with the customer service from Rick....the attentiveness to my needs was/is outstanding...not much around like that nowadays....I would recommend their RV storage to anyone....location is nice as well.... it's central.
Recommended: Yes
Kristy
May 11, 2020
Staff was very helpful and building seems very secure.
I have only been a customer for a couple of days. So far everything seems great!
Recommended: Yes
Jeremy
May 08, 2020
Perfect
Such a good customer service team, I love the safety I feel my product being store is in. All around great place!
Recommended: Yes
Ronald E. Marcum
Nov 25, 2019
I had storage here for years
Always taken care of, great storage and access, staff too!
Recommended: Yes
Henry
Aug 26, 2019
It’s a storage place
It’s secure and they store my stuff. Good.
Recommended: Yes
Richard folds
Jul 06, 2019
I had a great experience
Great experience being my first time they made it easy for me ......thanks rick
Recommended: Yes
Amy
Jun 04, 2019
Friendly staff, super clean, I will only use them in the future!
I am so glad I checked the reviews and chose Glenway Storage! I never knew getting a storage unit could be so easy! Their facility is super clean, the security is top-notch, and everyone I have worked with has been super nice and helpful. I have already recommended them to my family and friends!
Recommended: Yes
Mitzi
Jul 31, 2018
Customer service is great!
Customer service is great! Easy to access and secure.
Recommended: Yes
Elizabeth
Jun 18, 2018
Not told of charges upfront
I was not told I had to get renters insurance until after I came over and walked and looked at the spaces. I think that should be something you should be made aware of. If you don't want the insurance you can't sue if there is lost or damage to your property. That's my opinion
Recommended: No
Bailey
May 01, 2018
Good overall experience
Good customer service. Very clear and helpful.
Recommended: Yes
Brandy Siles
Nov 02, 2017
Safe, clean facility
All aspects of our experience was pleasant.
Recommended: Yes
Amanda
Sep 22, 2016
Excellent service, attention to detail.
The storage facility was spotless. Rick, the manager that followed up and checked me in was professional and thorough.
Recommended: Yes
Ronald
Sep 16, 2016
Fast and simple
When i called about storing my camper the staff was great showed me around and let me xhoose from the availible spots.
Recommended: Yes
Paul
Sep 03, 2016
Easy access and well secured.
I like the 24 hour access and the rooftop location to store my RV. The spots provide just enough space and easy access. There is gated security and security cameras were being installed according to the manager who rented the spot to me. The place is clean and seems well maintained. Most important: the price is right! Way to go.
Recommended: Yes
Michael
Jul 22, 2016
Glenway Storage
Great pricing for storing you car, boat, trailer or RV. Very Friendly atmosphere, 24 hour access.
Recommended: Yes
Randy
May 20, 2016
great RV storage on the roof
Good communication nice facility
Recommended: Yes
Rick
Jan 30, 2016
My answers to the ratings summarized it.
Needed the unit Feb 1. Also needed to get the paperwork done on the 29 of Jan because I was going out of town. Knit picked me for the xtra 3 days because the computer wouldn't let him register me in advance .
Recommended: Yes
tyler
Jan 28, 2016
excellent place to store your stuff
Best place by far my car is stored there because I am waiting on my motor to come in so I can put it in my car
Recommended: Yes
Tony
Dec 27, 2015
Pleasant experiance
Recommended: Yes
kitu
Oct 22, 2015
Good service
Recommended: Yes
Gail
Jul 24, 2015
Great so far
Recommended: Yes
Samuel
Jul 13, 2015
Great place. Safe environment.
Recommended: Yes
Oliva
Jun 14, 2015
Great storage place
Very clean, the person was really nice and polite! Very reasonable price!
Recommended: Yes
慈汹祥
May 11, 2015
It was a very easy process. Thank you
Recommended: Yes
Jim
Apr 25, 2015
Surpassed expectations
Facility is located within and old big box store so it is very well climate controlled and secure from the elements. Unit is carpeted which is a bonus. Very clean and well organized. Staff was extremely helpful. Even parking while loading/unloading is under cover so don't have to wait for a sunny day to move!
Recommended: Yes
Mark Meyer
Mar 28, 2015
Easy access, clean and secure.
The only thing we didn't know about was the red tag on the unit which someone there told us to just pull it off. The lights did not come on unless it was because of the door being propped open. All went smoothly and would definitely recommend your facility to anyone!
Recommended: Yes
Steve
Mar 12, 2015
Only one issue, the hours of operation. Not covered in your survey. Other than that, the best facility I've rented from.
Recommended: Yes
Christi
Nov 11, 2014
Nice location, well-kept, fast friendly service
Very happy so far. This facility is much nicer than the last storage facility I used... well-lit, clean, access to electrical outlets, hand carts available near the entrances to help with moving your items. Staff was friendly and helpful (even though I stopped in 15 minutes before the office closed). Would heartily recommend to others!
Recommended: Yes
Latoya
Oct 06, 2014
Recommended: Yes
Julie
Sep 07, 2014
This is my first time using storage space...I was pleasantly surprised. I didn't rate it excellent because I don't have anything to compare it to. Overall, I'm very pleased with Glenway Storage and feel content that stuff will be safe.
Recommended: Yes
Mike
Aug 17, 2014
The experience was great. The employee there was awesome he made sure everything was clean and it only took a couple minutes to get our storage unit.
Recommended: Yes
Nairen
Jul 10, 2014
Great that all u can say
Recommended: Yes
Alisha
Jul 02, 2014
I was so impressed! Joe was extremely helpful and informative, cost was low, everything felt safe and secure. Very happy
Recommended: Yes
Ken Rushford
Jun 17, 2014
Very good overall experience
The transition of renting a space went very smoothly. My only question I have in the back of my mind is why was I asked to show proof of insurance?
Recommended: Yes
Walter
Jun 13, 2014
the gentleman that helped us was awesome!! He explained everything to us
Recommended: Yes
Jenn
May 17, 2014
Just what we needed
The manager was very helpful and very accommodating, gave us a great deal. We found what we needed for our situation. Everything is clean and in great condition.
Recommended: Yes
Linda
Apr 11, 2014
Quick and easy
Recommended: Yes
Cynthia
Feb 27, 2014
Recommended: Yes
HM
Feb 18, 2014
Great experience!
I had to pick a storage in an hour cause the apt I wanted to move into got canceled. This guys were so helpful. They have the best price in town and they arrange everything quickly. The storage itself is so clean with security cameras all around. Best choice!
Recommended: Yes
Anna Lagler
Jan 09, 2014
awesome
I needed to change the size of my unit twice and the associates at Glenway Storage have been very accommodating without any hesistance they were able to find me a unit right away and not far from exiting unit. That meant a lot to me because I have bad knees and was in need of having surgery , the less steps I had to take the better for me. Then there was another time I needed help lifting something onto my truck and the manager was more than helpful in helping me put the item on my truck without any complaints or making up any excuses that he had something else to . Very happy with Glenway Storage
Recommended: Yes
Ashley
Oct 03, 2013
Recommended: Yes
Gary
Aug 29, 2013
Gteat.. meet all my needs.
Recommended: Yes
Jim
Jul 25, 2013
good experience
Recommended: Yes
Kathi
Jul 15, 2013
Excellent!
The follow up from selfstorage.com was excellent, easy and convenient. The facility we are using is great! First time having to find a storage facility and thankful I used this site.
Recommended: Yes
Vanessa
Jul 09, 2013
Recommended: Yes
Richard
May 21, 2013
Outstanding in all aspects
Recommended: Yes
Andrew
Feb 19, 2013
Good. I was told by the manager on duty when I reserved that I would receive a month free as that was the February promotion. However, when I actually moved in I was told nothing is free.
Recommended: Yes
Latia
Feb 02, 2013
Amazing! They are very thorough and caring! They even called to remind me that I had forgotten to put a lock on to secure my unit. They made my whole process easy.
Recommended: Yes
Charles
Jan 24, 2013
not bad
not bad
Recommended: No
Dustin
Dec 11, 2012
It was great
Recommended: Yes
Connie
Oct 23, 2012
This is our 1st experience in renting a storage unit and we are very happy with our choice of Glenway Storage. The property manager was very helpful and very professional. Security seems very good. There was construction going on when we were there but was clean in non-construction areas.
Recommended: Yes
Kathy
Jul 19, 2012
Rick was very helpful and is surely an asset to your team!
Recommended: Yes
