Brittany
Mar 20, 2022
Best reasonable storage in the area with friendly staff.
She was very friendly. Answered any questions I had. Didn't mind taking me to look at different units to best suite my needs . Even gave me a better cheaper rate than what it was online...
Recommended: Yes
Andrew Elliott
Jan 05, 2021
Very nice people.
Very nice people.
Recommended: Yes
慚正
Jul 07, 2020
New renters
Quick and easy to rent. Happy to have our storage unit
Recommended: Yes
Mel
Jun 28, 2020
Got in, got out.. customer service was very good..
Unit was surprisingly fairly cool despite it being 90° and humid. There was also no dampness despite a heavy downpour.. im confident my belongings will be fine
Recommended: Yes
Captain Davidson
Oct 07, 2019
Great Service
Great Service
Recommended: Yes
Doug D.
Jun 04, 2019
Good location, great price & professional service...
The day I was comparing local storage facilities Public Storage was last fourth and last stop. Their location was just as good as the others but the price was better. Also, the on-site manager did a fantastic job; was very friendly and professional. Thank you...
Recommended: Yes
Bren
May 20, 2019
On a positive note the representative...
On a positive note the representative on the phone and at the side we're both very helpful and courteous.... I was told prior to renting the space that there was a freight elevator since the spot I was interested in was on the 2nd level.... When I arrived at the space, and started the actual rental process, I was informed that there was no freight elevator so it caused me a lot of inconvenience getting back to the person that was actually going to be placing the items in storage... Your phone representatives should be made aware of the facilities that have a freight elevator or not and inform potential renters with accurate information.
Recommended: Yes
Jana Smith
Apr 29, 2019
the only thing when I rented storage...
the only thing when I rented storage was I was not told there is no electric in that unit.
Recommended: Yes
Amanda Brewster
Mar 22, 2019
Brandy was great!
Brandy was great!
Recommended: Yes
Mahala C
Feb 21, 2019
Brandy was very professional and...
Brandy was very professional and friendly. I would recommend to anyone looking for a storage facility
Recommended: Yes
Edward Horton
Jan 02, 2019
Brandy was extremely helpful and...
Brandy was extremely helpful and professional
Recommended: Yes
Beverly Hargis
Sep 26, 2018
it was quick and easy and afforable
it was quick and easy and afforable
Recommended: Yes
Matthew Mansell
Jun 05, 2018
Good location
Good location, easy access to the unit and safe. A little expensive and the back metal wall of my unit was covered in rust.
Recommended: Yes
Esteban Bear
Aug 26, 2017
Very knowledgeable, answered all my questions patiently and to where I fully understood everything. Tawnya sets the bar for customer service
Recommended: Yes
William Browne
Aug 18, 2017
The staff at the facility was excellent.
The staff at the facility was excellent.
Recommended: Yes
Mary Whitaker
Jun 11, 2017
I have been storing for 6 months so far and just went to pay for another 6 months, Tawnya was so wonderful, she explained everything in detail, she made sure I left knowing how to set up my own account to manage myself, she assured me that my items are good hands with her there, she had informed me that I was not insured, and i immediately was able to fix that with her. She greeted me with a smile and more than willing to help me from taking a payment all the way to asking me if i have my things inside the unit covered, if i needed anything to make sure that I received my things out of storage the same way that I had placed them inside!!!! During my time at public storage I have not Ever met anyone like her and with as much eagerness to make sure that i am still pleased with my unit six months later. It was great to feel like someone else cared about my belongings as much as I do!!! Great Job Tawnya and I hope she can see this and realize how much I appreciate all of her help on Friday!!!!:)
Recommended: Yes
Tom Martin
May 24, 2017
I reviewed 3 places. This was 3/3 and I'm glad I chose them. Everybody was awesome. Very professional/knowledgeable. Do I get a free month Rick? Nice making the connection! wwjd
Recommended: Yes
Jay Faulkner
May 18, 2017
Went here expecting a headache but I was surprised at how informative & helpful Jenny was. She was professional without being a complete robot & answered most of my questions before I asked them. As a manager myself, I wish I had an asset like this. I will make sure to refer anyone to this location & ask for her! Thanks!
Recommended: Yes
Andrea White
Jan 25, 2017
Lindsey has been absolutely amazing. She really helped our family in a difficult time. She sent above and beyond to show her care. I highly recommend public storage to anyone! Thanks for all the help Lindsey!!
Recommended: Yes
J. Walz
May 03, 2016
Very friendly
Katelyn was great! Very friendly and helpful. She made the process quick and painless!
Recommended: Yes
Mark Stewart
Oct 27, 2015
Very pleasant place to go for storage
The lady was very nice that helped and I was in and out. My storage unit is pretty big and very nice
Recommended: Yes
Colleen Wegman
Jul 19, 2015
Satisfied
We rented a unit located on Mt. Carmel Tobasco Rd. The girl who waited on us was very pleasant,very detailed and did a great job. However, when I called the main number to ask about my reservation I made online the girl was not friendly at all and actually a little rude. I was grateful not to have to deal with her locally. The light bulb is burnt out in our unit.
Recommended: Yes
Carlynne Toomey
Aug 14, 2014
Adequate but really pricey.
The facility is ok, a bit old and since the keypad is not accessible from your car, it sucks in the rain. The management staff is very nice and definitely makes the experience better. No real complaints other than the cost. The larger units are VERY expensive.
Recommended: Yes
Tom Haller
Feb 27, 2014
super great customer service
The lady at front desk was great answered all my questions. She knew what she was doing
Recommended: Yes
