Agustin Montanez Jr.
Feb 06, 2025
My experience went well with no problems.
Everything was explained perfectly and he was very informative. All in all I had a great experience at the storage unit on W.117th.
Recommended: Yes
Deborah Hall
Feb 18, 2022
Great customer service
Russ was very helpful. Was easy to move our stuff especially with the carts they offered. Will recommend to others. Price is also very reasonable.
Recommended: Yes
John Stuchal
Feb 10, 2022
The service makes the difference
Definately one of the more exspensive Public Storage.. But Russ really goes out of his way for vou. He really goes out of his way for his customers
Recommended: Yes
Craig Dunning
Jul 07, 2020
RUSS IS THE MAN..........5 STARS
RUSS IS THE MAN..........5 STARS
Recommended: Yes
Angela M.
Apr 11, 2020
Quick, friendly and convenient
Staff was friendly, helpful and knowledgeable. The facility is clean and organized. The price for the unit was fair.
Recommended: Yes
Mary L Stepka
Mar 10, 2020
They were very helpful as the last time...
They were very helpful as the last time I used them
Recommended: Yes
Shirley Nolen
Dec 16, 2019
Great customer service
Great customer service. Clean facility
Recommended: Yes
Pamela D Bailey
Jul 03, 2019
My experience
Excellent, awesome, wonderful. If I could, A or 100 ?.
Recommended: Yes
Velshanae Shaw
May 21, 2019
Excellent customer service
Excellent customer service , Ashley was the one explaining everything perfect to me
Recommended: Yes
Teddi W.
Mar 13, 2019
I would highly recommend this storage...
I would highly recommend this storage facility (to others) for the upscale and overall outstanding customer experience from Ashley who took care of my registry of my storage unit. Thanks Ashley! ?
Recommended: Yes
Robbin Ester
Feb 12, 2019
Great experience!
Great experience!
Recommended: Yes
Laura Wilmore
May 09, 2018
Ashley was helpful and professional
Ashley was helpful and professional
Recommended: Yes
George Butiri
Apr 30, 2018
The agent was very helpful and...
The agent was very helpful and knowledgeable. Everything went super smooth. She's a pro.
Recommended: Yes
Misty Gonzalez
Jan 03, 2018
I had originally reserved a unit at the ...
I had originally reserved a unit at the brookpark location but do to poor management there I ended up at the 117th location after waiting for an hour for nobody to show at the brookpark location. Russ helped me so much and made the transition so seem less
Recommended: Yes
Wendy Green
Aug 13, 2017
Russ and his team were helpful. Positive experience overall. Would recommend.
Recommended: Yes
Michael Federighi
Jul 08, 2017
Russ was a huge help. Stayed extra time so we could finish our move!! 5 stars..
Recommended: Yes
Mieshia McCoy
Jul 08, 2017
Audrey was professional and spoke with confidence even though she was a trainee.. I left there worry free thanks to Audrey .
Recommended: Yes
Bert Butts
Jun 20, 2017
Russ was fantastic. His help greatly appreciated. Always courteous and willing to take the time to explain the ins and outs of using the services of Public Storage. I will recommend this facility to friends and anyone in need to your service because of Russ. He deserves a raise!
Recommended: Yes
Demarco Byrd
Jun 16, 2017
Excellent customer service!! Always courteous and helpful. Russ and his team are exceptional. I left my unit unlocked the first day and Russ called me to notify me immediately. His concern was as it was his own unit. I really appreciated that!! Would rent here again and definitely would recommend!!!!!!!
Recommended: Yes
Thomas Connors
May 02, 2017
Everything went smoothly
Everything went smoothly - from booking to moving my belongings in storage! Russ was phenomenal!
Recommended: Yes
Mark
Sep 22, 2016
Great service
People in the office on w 117 were gteat and i would recommend this location to anyone needed storage space
Recommended: Yes
SuBee
Feb 10, 2016
Check-in review
Check in went smoothly. Knowledgable and friendly staff. One suggestion: when someone calls for prices, a breakdown of exactly how much it will cost to start the process would be helpful. Good thing I had enough cash on me.
Recommended: Yes
Christina Cummings
Feb 18, 2015
everything as great.
The help was really good and very friendly all my questions was answered
Recommended: Yes
