Juan Abdo
Sep 13, 2020
I'M GIVING TO THIS STORAGE 5 STARS
I'M GIVING TO THIS STORAGE 5 STARS, VERY CLEAN, SECURE AND STAFF IS VERY KIND
Recommended: Yes
Rick Benedict
Jun 16, 2020
No really happy about the experience.
The facility is very clean and secure. The first contact we had at the facility was with the manager. She was no at all helpful and had a lousy attitude. Fortunately when we returned the following day the manager was not there. The lady we worked with was much nicer and stated that she had heard from other customers that they also had issues with the manager.
Recommended: No
MKK
Apr 11, 2020
First time renters
Never rented a storage unit before. Like the ease of entry to our storage, security from break-in, and the condition of the units.
Be sure to fill out paperwork online. The office calls and sets up an appointment with you.
Just a couple of hiccups. First I made the appointment for 10 am. Then two minutes later, I received an email changing it to 10:30.
Second, when we arrived at 10:30, our time slot to finish the paperwork was given to a drop-in. I was told rentals were ONLY by appointment. The employee working had not looked to see if there were appointments for the day and gave our slot away and made us wait. Do not appreciate that at all.
Recommended: Yes
Dorothy Jones
Mar 06, 2020
First time using Public Storage
First time using Public Storage. The Mary and Lisa at the Old Hamilton Rd location were friendly, the storage unit was clean and I would tell a friend about this place.
Recommended: Yes
R Young
Nov 22, 2019
The Public Storage on N. Hamilton Road in Columbus, Oh
The Public Storage on N. Hamilton Road in Columbus, Oh is impressive. Everything from the parking lot to the office to the storage units is neat and clean. Mary was very cordial and professional and we feel the things we store there will be safe and secure.
Recommended: Yes
Leeann Hicks
Aug 23, 2019
Very helpful and pleasant property...
Very helpful and pleasant property manager
Recommended: Yes
Rick Cadena
Jul 17, 2019
Mary was great in setting us up and...
Mary was great in setting us up and answering all of our questions. Smooth transaction.
Recommended: Yes
Kimberly Cowman
May 22, 2019
Quick easy and painless
Quick easy and painless
Recommended: Yes
Susan Ratcliff
May 06, 2019
They care about their customers
Ran into some problems and needed a bigger unit. Got there at 4:00 and Mary changed me to a larger unit before the movers came. Very customer oriented and a safe, clean facility. Definitely would recommend Public Storage.
Recommended: Yes
David Miller
Apr 23, 2019
All is well as expected
All is well as expected. Great accommodations and all electronic messages much appreciated! David E. Miller, MBA
Recommended: Yes
Alison Baker
Feb 26, 2019
Clean, Professional, and Decently priced
I have never rented a storage unit before ever. And Public Storage was very professional, clean, and very helpful and friendly. I would highly recommend due to the prices, cleanliness of the units, and the professionalism
Recommended: Yes
Brenda
Jan 03, 2019
I would recommend this company.
I would recommend this company.
Recommended: Yes
Shari S.
Aug 02, 2018
Public Storage saves the day again!
Helpful, friendly associates Space available for my needs Easy, auto-pay options
Recommended: Yes
Anne Lothes
Apr 05, 2018
Great!
Nice and friendly staff. Quick and easy process.
Recommended: Yes
Janice Kunkle
Feb 28, 2018
Clean, safe facility
Clean, safe facility. Helpful staff.
Recommended: Yes
Philip Warner
Jan 23, 2018
Very easy to make initial reservation ...
Very easy to make initial reservation online. Was impressed with follow up from staff to confirm information and to schedule an office visit to complete reservation process.
Recommended: Yes
Jovonna Funderburg
Aug 29, 2017
Anne was very helpful and accommodated to my needs very quickly! She knows what she's doing! Best person I've interacted with at public storage. Thank you Anne!
Recommended: Yes
Tim Hudson
Aug 17, 2017
Friendly staff and very easy to get ...
Friendly staff and very easy to get signed up for our storage unit.
Recommended: Yes
Gail Thomas
Jul 31, 2017
Tatum was extremely helpful and courteous. She made everything easy for us. On our second visit Lisa was extremely helpful in educating us about how to access the storage locker, etc. Great staff!
Recommended: Yes
Melanie Dennis
Jun 13, 2017
Everything to date has been top notch
Everything to date has been top notch. I have both a climate controlled and outside storage units for an estate I am managing. A couple little things: there is a super squeaky, teeth jarring silver dolly in the climate control that we (those renting spaces) all try to avoid, and the door kickstand on the door near the stop sign is worn completely down so the door won't stay when you want to take a dolly in.
Recommended: Yes
Lori
Jun 06, 2017
At the last minute
At the last minute, literally the movers had the truck loaded, I realized that I needed a bigger storage unit. I got online reserved a larger unit. I called Lisa, the manager at my location and explained to here the situation. She was so helpful and when everything was packed in the storage unit she transferred me from the old unit to the new one. She was great!!
Recommended: Yes
Kris Pavuk
Jun 03, 2017
Had a fantastic move-in experience at this location. The facility is clean and well-secured and the staff is just wonderful - very helpful and customer oriented. Everything was clearly explained up front. I had originally rented a smaller unit than I wanted, but they advised me to keep checking the website and if a larger unit became available I could transfer. One did and the transfer process was super easy. Thanks for all of your help and the quality service I've received!
Recommended: Yes
Fernando Jiménez
May 19, 2017
Anne helped me find the perfect storage space to fit my needs ! She took the time to show me different sized units .This facility is first class - really clean and secure. Definitely helped me out of a tough situation.
Recommended: Yes
Darin Peterman
Apr 27, 2017
Excellent move-in experience! Clean, well secured, and well lit facility. Doorways and halls are wide enough for large furniture. Storage units are well-kept. Extremely helpful that carts are available for use to transport items. And the registration process was fast and simple. The specialist that assisted me, Anne, was great! Very friendly and helpful. She made my first experience with renting a storage unit very painless. I will certainly recommend this business to friends.
Recommended: Yes
robin baker
Feb 22, 2017
pro rating
Lisa, was awsome, unit was clean and dry. I thought that the first months rent should have been pro-rated. We moved in on the 13th of February and were charged for the first full month. A 10x20 unit with the second month being half off. Reserved unit on line.
Recommended: Yes
Tisha Day
Dec 14, 2016
Clean. Friendly staff. Well-lit
Good experience
Recommended: Yes
