Jose ( Al ) Pico
Aug 19, 2023
Friendly and clear with the details
Would highly recommend to new movers looking for storage units !
Recommended: Yes
Kat
Jan 07, 2021
Great price and service
The staff were helpful, friendly and expert at their jobs. It was obvious they are popular by the wear and tear on the equipment, therefore, reliable. They could, however, benefit from having the driveway's surface to the facility in better condition. I was left with a good impression overall.
Recommended: Yes
Brian
Jun 13, 2020
I think it was great
The lady at the front desk was very helpful
Recommended: Yes
Dawn W
May 25, 2020
5x5 storage
Mike, front desk, was Awesome and explained everything very well. Place was clean and had a privacy code to get in. I really like that. Also got a discount for 3 months promo and Mike went back to make sure I got it. Great job!!!
Recommended: Yes
慚档
Dec 24, 2019
Exactly what I needed for a good price!
Good customer service & great pricing.
Recommended: Yes
Adrienna
Dec 06, 2019
Decently priced
Decent price storage facility
Recommended: Yes
Gail
Nov 13, 2019
Very respectful and helpful
I was very impressed with the way they were so helpful and explained everything and also told me about everything to save me money and this is the only storage unit I know of that offers a free box truck to move you in or out.
Recommended: Yes
Riyah
Apr 25, 2019
Great service
Great customer service! I’m very happy with my unit and will use this location in the future
Recommended: Yes
Paul
Dec 05, 2017
Great service
Enjoyed talking to the mgr and the gentleman helping her was very gratuitous and informative.
Recommended: Yes
Paul
Dec 03, 2017
Great price and availability
The great facility with great people upfront. Easy access and location is very easy to find. Will rent from these people again.
Recommended: Yes
Crystal
Sep 29, 2017
Friendly service
Friendly and helpful on the phone and in person.
Recommended: Yes
Isabel
Apr 23, 2017
Directions to the place were right and getting there was very simple.
The guy who was working there helped me through the process and explain every little detail I would be confused about. He answered all my questions and had a great attitude towards me. The place is very simple to understand. The storage unit is great and have good security.
Recommended: Yes
Kristina
Mar 21, 2017
Awesome!
Great customer service! Would recommend to anyone.
Recommended: Yes
Melissa
Sep 14, 2016
I was able to get my storage the same day
This was the most heapful place around. Manger was very helful I was on a hurry. She toke care of me fast I'm very pleased. Thank you
Recommended: Yes
Shelly
Sep 13, 2016
great place
Nice people and good prices for storage.
Recommended: Yes
Bryan
Jul 25, 2016
Doorways are smaller than advertised
5 ft on the inside, 4 outside makes things difficult
Recommended: Yes
Dan B
Jun 21, 2016
IT IS STILL ADVERTISED!!!
I reserved a 10x15 storage unit on Friday. Saturday after I have all my stuff in route to store it it, I find out they don't have a 10x15 available. I was left no choice but to go with a 5x15 which all my stuff wouldn't fit in because it was so late in the day no where else was open to be able to reserve and fill out the paperwork. I still paid full price for the 5x15 and paid the administrative fee. Plus the 10x15 is still reservable online!!!
Recommended: No
connor
Apr 30, 2016
Very helpful staff and a nice, clean place.
I was please with the service and accessibility to the unit.
Recommended: Yes
Heather
Apr 17, 2016
We like it.
Recommended: Yes
Heather
Mar 06, 2016
Clean
They were nice and very helpful!
Recommended: Yes
Mark
Mar 02, 2016
Great
No problems and great service. Very helpful.
Recommended: Yes
susie
Feb 28, 2016
It was a little difficult to find, however, I liked the fact that it was hidden. The woman working there was extremely friendly and informative. I chose a bigger unit and still received a discount.
Recommended: Yes
susie wright
Feb 24, 2016
nice and clean with a nice representative
friendly, helpful and informative
Recommended: Yes
Cherrel
Feb 24, 2016
Staff were awesome and nice
Recommended: Yes
Cherrel
Feb 23, 2016
Awesome
It was quick and easy and affordable
Recommended: Yes
Brittany
Feb 21, 2016
潇摯
Recommended: Yes
Kathleen
Jan 21, 2016
I'm so happy I found this place.
I am really glad I discovered this storage facility. I was being robbed blind at another place, and the price here is 1/4 of what I was paying! The people here are very friendly, and the place is clean. Oh, and I love the dog!
Recommended: Yes
Kathleen
Jan 01, 2016
Everything was quick and easy. And friendly.
This place is WAY cheaper than the place I just moved out of, and the people are nicer.
Recommended: Yes
patty
Oct 28, 2015
Very helpful they made the process easy and fast they explained everything well , even when I switch to a larger unit I'm very happy with the overall experience .
Recommended: Yes
Michelle
Oct 19, 2015
Friendly & prices are awesome!
Wish I knew about this storage facility before now.
Recommended: Yes
james
Oct 19, 2015
Grate
I think your service is grate and I am glad I found you
Recommended: Yes
Vashti
Sep 29, 2015
Clean and easy
Good service a tad unorganized representive...but I got a good deal n it's clean !
Recommended: Yes
Kylie
Sep 05, 2015
Very helpful in finding a unit that would accommodate my needs, very friendly service and a great location
Recommended: Yes
Ross
May 15, 2015
Loved it and the Dog :)
Anyone looking for a great storage place i recommend with supreme ease Rock Castle. Dont hesistate man worth every penny
Recommended: Yes
Nick
May 10, 2015
Storage experience was easy and economic.
Moving my stuff into Rock Castle Storage was easy and cheap with good customer service and well explained contract implications.
Recommended: Yes
Deborah
May 09, 2015
Recommended: Yes
Alexandra
May 07, 2015
Recommended: Yes
Lenora
May 07, 2015
Very nice
The representative was very nice and quick. The facility and office was very clean.
Recommended: Yes
Tracy
May 06, 2015
Wonderful will continue to use each summer if needed.
Recommended: Yes
Desiree
May 06, 2015
Recommended: Yes
Nick
May 06, 2015
Recommended: Yes
Carl
May 05, 2015
Very convenient for the college student.
Very helpful service and sees to the needs of the college student. Make sure to make reservations in advance.
Recommended: Yes
Sarah
May 05, 2015
Overall good experience.
Recommended: Yes
Maria
May 04, 2015
Excellent value
Customer service was great and the value is excellent
Recommended: Yes
Deborah
May 03, 2015
affordable
My daughter needed a small unit close to school so we didn't need to bring everything back home for next semester. Great location, secured gate and an awesome deal for the summer. Just moved in and will be back at the end of summer. So far so good.
Recommended: Yes
Carl
May 02, 2015
15 minutes from UD, great for college student
My two reservations for 5x5 units had been given to somebody else the manager gave me a 5x15 at the same price. Thank You
Recommended: Yes
Chris Eichorn
May 02, 2015
Chrissie was wonderful. will rent again
Web page was excellent. Price was unbeatable Chrissie was a pleasure to work with.
Recommended: Yes
William
Apr 01, 2015
Great Service
It was a good experience. Price was more than fair.I would recommend to anyone
Recommended: Yes
Judy Frazier
Feb 02, 2015
Everyone at the office was super nice.
The unit was a lot bigger than I realized. Was very pleased.
Recommended: Yes
James stevens
Jan 19, 2015
thumbs up
price was right lockers are clean staff was friendly wish I could write more than 5 stars for the customer service
Recommended: Yes
Chuck
Jan 17, 2015
Rock Castle Storage is much better than the other 2 storage units I have used.
Recommended: Yes
teresa
Dec 18, 2014
The 2 people I dealt with were very friendly and the overall experience was very good. It was the first time I had rented a storage unit. It's a great company!
Recommended: Yes
Donald P Rammel
Dec 02, 2014
Very pleased with this Storage Unit
Recommended: Yes
Beth
Nov 27, 2014
Pleasant and quick.
Recommended: Yes
Shena
Oct 28, 2014
awesome!
Recommended: Yes
Jatonya
Oct 27, 2014
Great! Very friendly, professional
Recommended: Yes
Patryk
Oct 16, 2014
Very good
Recommended: Yes
Molly
Oct 14, 2014
The staff was very welcoming and I got just the right storage unit I needed at an excellent price. Overall my experience was very pleasant.
Recommended: Yes
Rebecca
Oct 08, 2014
very nice
Recommended: Yes
Robert
Oct 06, 2014
Recommended: Yes
