Tracy L. Haggins
Oct 02, 2024
Disappointed
This is the second time I've tried to rent here, but something just wasn't right. This time I went to go rent a 5 x 10 unit. So before I finished my paperwork and made a payment, I asked to see a unit. The unit she showed me had 4x4s on the walls. So I asked to see another unit and it had 4x4s on one wall. Then she showed me a unit without the boards and it look right, so I pulled my measuring tape out and realized that the space wasn't the size that I would be paying for. I had it set for me to move in and everything. Reserved the truck, took off from work, ready to move in. I did go there about two weeks before and a gentleman showed me a unit that made me want to rent there, that actually looked like a 5x10. I am disappointed because this place is closer to my apartment, but I want what I am paying for. Just be careful and measure. I had to say something because I don't or wouldn't want anyone going through what I did twice!
Recommended: No
Jessica Deppenschmidt
Jan 08, 2024
Great Service
Manager was knowledgeable and kind
Recommended: Yes
Cameron Rutkowski
May 13, 2022
Not bad small and tucked away
So far it's been nice just a small 5x5
Recommended: Yes
James Anderson
May 02, 2022
They were very helpful with everything.
I had a great experience from the beginning. From talking to customer service on the phone I'm sitting up a reservation all the way through the final move in.
Recommended: Yes
Mick
Apr 04, 2022
No problems at all ЁЯШК
Fine so far. Haven't encountered any problems or concerns
Recommended: Yes
Mishona Covington
Dec 15, 2021
Awesome Service
Alex was so kind and knowledgeable of the services. He made My experience pleasant. My last storage facility was awful so I Truly appreciate the kindness.
Recommended: Yes
Jamal Nobles
Nov 23, 2021
Satisfied other than the dimensions
The unit I rented is listed as a 10 by 10
When I measured it ,it’s only 9 by 10
Recommended: Yes
Dean Bohlen
Oct 02, 2021
The space was clean an the manager was friendly and helpful.
We we're happy with the good service.
Recommended: Yes
Bob y
Aug 07, 2021
All went well
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Recommended: Yes
Pat Mickel
May 25, 2021
Excellent
Your representative did an excellent job
Recommended: Yes
Kimberly Pritchett
Dec 28, 2020
Great
All I know is a great experience
Recommended: Yes
Linda Collins
Nov 22, 2020
Only problem is latch very rusty & needs updated by replacement.
See above...latch very rusty. Needs to be replaced. Hard to open.
Recommended: Yes
Mark
Mar 08, 2020
Simple and friendly service
Move in was easy. Unit was clean.
Recommended: Yes
Daniel
Oct 25, 2019
Reasonable rate
Clean, reasonably priced , descent location
Recommended: Yes
Catherine
Jul 10, 2019
周慮歳
They help with what I needed. The space is what I needed
Recommended: Yes
Nastassia Pittman
Jun 25, 2019
Overall, Satisfied.
I had no problems getting my storage unit. Very nice and professional, it was fast and the unit area I had was clean. It’s not a 24/7 access storage unit but it works out well. Thank you.
Recommended: Yes
Andrius
Jun 17, 2019
Quick and easy check in, good size facility
Quick and easy to check in, easy to enter facility, storage unit was clean
Recommended: Yes
Rindy
Jun 04, 2019
Very friendly and helpful!
Easy process to reserve, went in to pay and received great service and very nice!
Recommended: Yes
Ken
May 19, 2019
Good storage option
Good location, priced competitively. Front office is very helpful if you need anything.
Recommended: Yes
Chenise T
Apr 30, 2019
It was fine
Wish it was indoor
Recommended: Yes
Julian
Mar 10, 2019
Not bad
There is huge dips and holes in the pavement that could have hurt my vehicle. Other than that, I had a decent experience.
Recommended: Yes
Phylicia
Feb 18, 2019
Nice storage
Staff very courteous & knowledgeable of units. Staff actually showed me sizes so I could get the storage space actually needed & made sure to ask me if I had a lock which I did not so I bought one their. I would definitely recommend this place.
Recommended: Yes
Lafonso
Nov 08, 2018
Great service on a budget
Budget friendly great pricing affordable rates moved in with no problem will recommend to friends
Recommended: Yes
Mary
Oct 24, 2018
Fast check in
Easily reserved online. Paperwork at office done quickly. Friendly worker.
Recommended: Yes
James
Jul 30, 2018
Clean, convenient, and friendly staff.
Overall, great storage unit. Only drawback was lack of adequate lighting. Either lighting is needed in each unit or more lighting in the "hallway" so we can see inside. Still a good rental at fair price.
Recommended: Yes
David
Jun 27, 2018
Easy as 1 2 3.
It was fast and easy no problems.
Recommended: Yes
Paul Miller
Jun 02, 2018
awesome place, very friendly people
nice place, the employee answered all my questions about security and put my mind at ease that this is a very secure facility.
Recommended: Yes
Anura
May 09, 2018
Great storage room at a convenient location
Amazing storage room to store just about anything, all at a great cost and location. The staff are extremely helpful and friendly and I love the drive up to the room feature.
Recommended: Yes
Heidi Isaacs
Dec 04, 2017
NAILS
The customer service was fine & the paperwork was fairly simple. However, the major issue was that there are nails all along the drive to get to the storage unit. I was very concerned that my car & my two friend's trucks were going to get a nail in our tires! They were on the ground EVERYWHERE. The woman did not mention it to me or even warn me that nails were on the grounds.
Recommended: No
Terry
Oct 29, 2017
Storage
This is a nice place and reasonably priced.
Recommended: Yes
Morgan
Oct 22, 2017
VERY CONVIENT
The customer service was great, convient location
Recommended: Yes
Morgan
Oct 22, 2017
VERY CONVIENT
The customer service was great
Recommended: Yes
Morgan
Oct 07, 2017
VERY CONVIENT !!!!!!!
I HAVE NO COMPLAINTS SO FAR FINE WITH ME
Recommended: Yes
angelina
Oct 03, 2017
Very satisfied
Was very easy to check in lady at desk very friendly explained gates
Recommended: Yes
Johanna
Oct 02, 2017
Easy fast move in.
Easy to book. Easy to move in.
Recommended: Yes
Tyshe
Oct 02, 2017
Would recommend to others verry clean and spacious
Great place very clean customer service was great
Recommended: Yes
Nickolas
Aug 02, 2017
review
Great Staff and very safe facility
Recommended: Yes
FRED
Jul 24, 2017
They made everything easier for me
Great job, Nice friendly service & helpful
Recommended: Yes
Danelle
May 31, 2017
Friendly
Staff very friendly and helpful
Recommended: Yes
Tiffany
Apr 01, 2017
Great facility
Clean facility with nice workers and very reasonable
Recommended: Yes
Darlesha
Feb 07, 2017
Very professional
The process was very easy and fast. No more than 10 minutes in the office. Reservation was made online.
Recommended: Yes
Blair
Jan 14, 2017
潇摯
Customer service was great, clean storage units with lighting in units
Recommended: Yes
Danny
Jan 10, 2017
Good deal
Friendly, no-nonsense business. Recommended
Recommended: Yes
Blair
Jan 10, 2017
The Lady in the office was so polite. Move in was so quick !
Customer service is awesome! Great unit
Recommended: Yes
Danny
Jan 07, 2017
Good deal no nonsense
Friendly staff and reasonable rates. Facilities appear to be well maintained.
Recommended: Yes
Ruth Kuohn
Oct 13, 2016
Return Customer
We used them before and we're very satisfied making it an easy choice when we needed them again.
Recommended: Yes
Deborah
Oct 11, 2016
Nice place
Very clean facility, reasonable prices and very friendly employee
Recommended: Yes
Mehran
Aug 31, 2016
Good facility
I liked the simplicity of the place. Eve was easy.
Recommended: Yes
A. S.
Aug 17, 2016
Neat and clean
I was relieved to see how neat and clean the unit was. They were very helpful and flexible while helping me select a unit that would adequately suit my storage needs.
Recommended: Yes
Gary
Aug 05, 2016
Easy to reserve and move in
Norma was very helpful with me even though I changed my reservation parameters several times. She even called me when a larger unit than the one I reserved opened up since she knew that was what I was looking for. Also I was very impressed with the empty unit when I moved in, it looked like it had been all cleaned and swept out already.
Recommended: Yes
jeff
Aug 04, 2016
hi and thank you
real good with storage great location too thanks
Recommended: No
Tayoko
Aug 02, 2016
Tayoko Riles
I love the experience great customer service an i would recomend it to family an friends.
Recommended: Yes
Charise
Aug 01, 2016
Very nice
Overall I'm very satisfied with the service. I'd like to see auto pay
Recommended: Yes
Sidney
Jul 30, 2016
Awesome Customer Service
I am extremely pleased with Customer Service, there was confusion as to the online registration and benefits, the customer service rep that too k the order when the extra mile to assure we were happy, thansk
Recommended: Yes
Khadijah
Jul 25, 2016
Excellent
Very great
I walk up to the gate an got all my stuff everything was fine
Recommended: Yes
Stephanie
Jun 03, 2016
Customer service was great
Customer service was great! They were helpful and very patient even after I ready had one storage unit reserved and decodes to change it. I would definitely recommend to a friend.
Recommended: Yes
Deborah
May 28, 2016
Nice facility
One of the hall lights were out. Too dark at night
Recommended: Yes
Abraham Lamin
May 16, 2016
The experience
My experience was good it was fast and easy and plus I got a discount since I am a student at the university of Toledo.
It was overall very good.
Recommended: Yes
Felicia
May 03, 2016
Steep price for my unit size.
I have one of the smaller units yet I'm paying $30 a month for it. I think that's a bit high for such a small space.
Recommended: Yes
morgan
Mar 09, 2016
Not sure which stop n lock i'm at but however it is something I really needed in a short period of time and I got exactly what I wanted and I wasn't too much worried about the price but it is decent. Its also nearby.
Recommended: Yes
Andre
Mar 04, 2016
Wonderful Service
After making the reservation, the next day the lady called me to confirm. When I went to sign for everything it was less than 10 minutes and she even made sure it was the right fit.
Recommended: Yes
Corey
Feb 25, 2016
Recommended: Yes
Amy
Feb 08, 2016
After doing the registration online within minutes the lady was calling me with information. She was very pleasant. She was very nice and showed me different units when I got there. Great experience
Recommended: Yes
Dustin
Jan 27, 2016
Great friendly staff
Recommended: Yes
shana
Dec 19, 2015
Great
Love it. Great to use. Space is great.
Recommended: Yes
Terri
Dec 16, 2015
Great service checking in and good prices.
Recommended: Yes
Shawn
Dec 07, 2015
great place
great customer service and facility
Recommended: Yes
Latasha
Nov 05, 2015
Clean spacious units
Recommended: Yes
David
Aug 13, 2015
typical unit kinda boring really
no support from the office hours are kinda lame(specially if you work 2nd shift)
Recommended: Yes
Steven Hollabaugh
Aug 10, 2015
Good Customer Service
They were very straight forward and explaining how things worked at the location. Even more so they were very helpful with explaining where my climate controlled unit was located and how I needed to work with it.
Recommended: Yes
Alexii
Aug 05, 2015
Great special, great service!
A great experience all around.
Recommended: Yes
Lisa conner
Aug 05, 2015
just got a little confused
Ok had a problem at first with the amount to rent but got it taken care of
Recommended: Yes
Holly
Jul 16, 2015
I had a reservation and when I got there the prices were incorrect and the unit I was giving had stuff in it. The gentlemen who helped me was very polite but the reservation I made was for a 5 by 10 at $40 a month. The unit is not five feet wide and the computer was saying $48 when I got there.
Recommended: Yes
Teresa
Jul 11, 2015
Nice facility with nice price and great customer service.
Great experience from the time we walked in. The attendant was really friendly and knew her job well. Storage unit was clean and dry and priced competitively. I would recommend this storage facility to anyone.
Recommended: Yes
PASSION
Jul 11, 2015
Thank you
Thank you! For helping the community with affordable prices
Recommended: Yes
Alana
May 14, 2015
Great price especially for college students!
Recommended: Yes
Kejvi
May 02, 2015
Great for over the summer storage.
I am currently using this storage unit to house some furniture for our new house this summer. It is a fairly cheap place especially when splitting the cost with two other people. The 5x10 is the perfect size for everything you need and it's only $10 more than the 5x5.
Recommended: Yes
Lee
Apr 14, 2015
nice Comfortable
A clean moving in environment.
Recommended: Yes
lafonso
Apr 13, 2015
lafonso Washington
Very clean management friendly work with you in getting you prepared and great savings
Recommended: Yes
Rwynaldo Barboza
Apr 13, 2015
just what i. was looking for. a great fit
Was met with friendly service and accurate information. My property is safe and secure.
Recommended: Yes
Lori
Dec 30, 2014
very pleased, offered discounts!
Recommended: Yes
Tanya
Dec 09, 2014
Excellent customer service
I love the pricing and the customer service was outstanding. Check-in was quick and thorough. I just wish that the actual storage had an interior light so that I can see my items in storage.
Recommended: Yes
George Brown
Nov 27, 2014
Fast, easy, cheap & secure. Friendly, too. My highest marks.
This was unbelievably easier & cheaper than I expected. Well done.
Recommended: Yes
ts
Nov 16, 2014
Easy access. Friendly and informative staff.
-Easy access. Friendly and informative staff.
Recommended: Yes
Jan McVicker
Oct 15, 2014
Impressed by how inexpensive n easy it was.
Recommended: Yes
Laura
Oct 09, 2014
Easy to communicate with.
This was a very easy transaction using sparefoot for the rental unit. The ladies were helpful and vey pleasant. I would recommend this website and Stop n Lock to people.
Recommended: Yes
antenica
Oct 07, 2014
Recommended: Yes
Shakedia
Sep 18, 2014
It is absolutely magnificent!!
Recommended: Yes
Kyrstin
Jul 19, 2014
Recommended: Yes
dominick
Jul 16, 2014
Was very pleased with the price got more than I bargain for
Recommended: Yes
Yurlin
Jul 08, 2014
Overall experience was relatively fine.I would definitely recommend this facility to any friends or family members. The price is fare , they provided all the information and products I needed for my move.The secretary was very nice and made all the paperwork process very easy.
Recommended: Yes
