American Self Storage #13

Great experience and very friendly!!

Great experience. Moving in was easy and Gene is very friendly! I was moving in on a Sunday and he was very accommodating and made sure that everything went smoothly.

Recommended: Yes

Easy Peasy

Gene had me in and out in no time. All my questions were answered. Friendly and helpful.

Recommended: Yes

Nice place to rent a unit!

Gene was very friendly, great customer service provided. Immediately made me feel welcome and happy about renting a storage unit from this facility!

Recommended: Yes

Online was good, but I enjoyed working with and talking to Mr. Gene.

Mr. Gene went above and beyond with his excellent customer service skills. He worked with me on getting into the correct size unit that I needed and helped fix all the technical issues that I was having. He made sure my reservation was established and the correct follow through process was outstanding. He gave me a tour of the property and gave updates on the new gate hours. I would only say we should have checked to make sure the light bulbs were good, as the lights weren’t working when we downloaded my household goods.

Recommended: Yes

Overall satisfied with unit & service.

I was able to easily book a unit online, but it was necessary to call him to confirm reservation and complete the process. The person helped me was you should understand, professional, and worked efficiently to complete the process. Then I was sent an email confirmation with instructions that included a map. The unit was cleaned out but there was a little bit of dirt on the floor that needed to be removed but not too much you could tell that it had been cleaned out and swept just not completely free of dirt. It would probably be better if they blew it out or mopped it out instead of just swept it out. I’m overall satisfied and would recommend the facility.

Recommended: Yes

Great People, Price, & Placement

The facility looks a little rough when you drive by however, looks are deceiving. Onsite manager makes it a point to know his people. The Facility is clean. Manager and his wife keep the grounds well kept and when I signed up I got Insurance and a Lock without running to the store. Come on! They have Uhaul rentals and supplies and it's everything you need in a storage facility without having to go too far.

Recommended: Yes

Best prices in town and great customer service.

Clean storage unit at great prices, very nice owner, cares about you and your belongings. I got a 5x5 to store my stuff while I’m on a deployment, it was a quick easy process to get in and out and I feel confident that my things are secure with American Storage.

Recommended: Yes

It won’t let me adjust the settings

The place is clean customer service was excellent and Gene went above what the job requires of him. I would highly recommend this place to anyone just because of Gene. Great guy and very professional.

Recommended: Yes

Great place for storage!

American Self Storage is located in a great spot. The units are protected and secure with gated entry and barbed wire fencing all around. It's clean and the customer service is awesome.

Recommended: Yes

The owner/manager is a great guy, very helpful!!

This is by far the best option for storing your valuables in Lawton. There are no hidden fees, they tell you up front about insurance requirements and anything else so you are not blindsided when you show up to pay for your unit. The owner/manager is amazing and friendly, very personable and he lives just off site which adds an additional sense of protection for your belongings. I recommend EVERYONE use this facility if you need storage in Lawton.

Recommended: Yes

Gene was helpful, thoughtful, courteous, friendly, and gracious.

Gene was extremely customer service oriented. He helped me move in efficiently.

Recommended: Yes

Awesome

They were very friendly and nice....took there time in explaining the information about the storage.... overall a very pleasant encounter

Recommended: Yes

Easy rental

Easy to rent storage unit. Simple and quick to accomplish my business and leave.

Recommended: Yes

Good friendly service

I would recommend this facility to all my friends

Recommended: Yes

Easy in easy out Good hours

Very clean facility The staff is very friendly very helpful Wish the price was a little more affordable

Recommended: Yes

Very nice facility and always dry.

I have rented for over 30 years and I have always had the best care. I am coming to the end of my years (recently diagnosed with cancer), so I am not sure how to close out this unit without losing things I maybe want to keep. I can't do it the way I feel most days

Recommended: Yes

Been with Amer. Self Stor. more than 20 years: won't change

Gene has cleaned this place and done more for security than any one previous manager! He is very good at keeping us informed about our storage as to whether anyone has tried to tamper with it.

Recommended: Yes

Place is great! Gene as been a great help and friend.

I am hoping in the near future RV cover can be built, which will bring more customers.

Recommended: Yes

Good price, clean, great service!

This is a good storage company with great customer service. The property is always clean and I feel safe going there... even at night. There is always an attendant there to help. I recommend them!

Recommended: Yes

good and secure place.

This was what I was looking for.

Recommended: Yes

Friendly service with concern for the needs of the customer.

I have been dealing with this company for almost 18 years now, and it has been a pleasure. They are concerned with the needs and satisfaction of the customer. I would recommend them to friends.

Recommended: Yes

cant thank them enough

Recommended: Yes

Recommended: Yes

Great

Great place to store your items

Recommended: Yes

really pleased. Really helpful people

Recommended: Yes