American Self Storage #09

Excellent service

Ashley the property manager was very helpful very quick I enjoyed talking with her and helping to have a long time store space rental with her and the price was very good.

Recommended: Yes

Excellent customer service

Property managers customer service was very excellent price for the unit was very very good location of the storage is very easy to get to very clean property thank you for letting me store my property there.

Recommended: Yes

Brian was great!

I appreciate that the manager lives on site. He was proactive in replying to my reservation and is super friendly and helpful.

Recommended: Yes

An all around good value

Brian the property manager is very knowledgeable and attentive to your needs as person and not just a customer. He didn't try to sell you anything you don't need, he didn't try to rush you into making a decision(like if you don't reserve this unit now it won't be available in 5 minutes) type thing, nor was there any pressure, and most of all he wasn't overly persistent like most of the people I dealt with at storage facilities. The property is clean and we'll maintained and price for the space is outstanding. Really all you have to do is see the property, have him quote you a rate, and this facility pretty much sells itself!

Recommended: Yes

Everything ok

I'm not a author don't write much

Recommended: Yes

excellent management/customer service

Amy at the NW 10th and Meridian location was on her game. Very prompt at calling me back, courteous and kind. It was such a breath of fresh air to get some good customer service... its been so long. Prices reasonable ( I priced all in my area and gouging is definitely happening right now). It was just NICE to have a good experience for once and good human interaction. on a scale of 1-10, I give it a 15.

Recommended: Yes

Convenient location

I live just two miles away and it’s easy to run down the street to grab things or drop off more things. The customer service is great. Good communication and notifies immediately of any changes.

Recommended: Yes

I would recommend if you didn’t have any other place to go

Could be better pricing and a discount on locks why am I paying $55 for something smaller than my closet and it needed to be swept all the way out

Recommended: Yes

Affordable prices!

The lady was super friendly. Everything went smoothly. The storage unit is a good deal but the storage units themselves are not the newest.

Recommended: Yes

Amy, was very informative

Amy had a very welcoming personality, she took me to the unit to assure it was clean, clean facility

Recommended: Yes

Everything was good.

Everything was good. Looking forward to having my storage with you.

Recommended: Yes

Friendly

Friendly people, a good deal on storages.

Recommended: Yes

Extremely nice lady, very helpful !

Your storage facility was exactly what I needed at the time. The lady that ran your office was extremely nice, helpful, and courteous!

Recommended: Yes

Great storage unit friendly staff

Very clean unit easy paperwork

Recommended: Yes

Outstanding!!

Ashley was great! she helped us find a unit that was just right for our needs without breaking the bank. Would recommend this storage facility to everyone that needs a place to store things.

Recommended: Yes

Outstanding!

Very polite, profesional & courteous staff, along with a pre-planned appointment that was made out to be a breeze. Did not take up much time at all, well explained details and explanations as far as the rules and needed expectations required to remain a customer for this place of business. Five stars!

Recommended: Yes

Manager.Ashley was very helpful,polite and Professional.

I went in.Was in and out very fast.Very great manager,Ashley helped me and was smiling and polite throughout.Very knowledgeable and precise.Thanks Ashley .

Recommended: Yes

Manager.Ashley was very helpful,polite and Professional.

I went in.Was in and out very fast.Very great manager,Ashley helped me and was smiling and polite throughout.Very knowledgeable and precise.Thanks Ashley .

Recommended: Yes

Very friendly

Friendly, convienient and affordable

Recommended: Yes

Fast and easy to sign up

Place was very easy to sign up, facility was clean, staff was friendly. I rented a 5*10 unit, just wish there was a light in the storage.

Recommended: Yes

This Place is Outstanding

I got on sparefoot thinking I was going to be spending a long time trying to find a good deal. None of the places looked like they had 24 hour acccess which I need as I store film equipment. I found this American Self Storage just to get the stuff out of the car (I couldn't see out windows, just moved here from San Antonio). I told the manager I'd just be staying temp until I could find what I needed. Then she blew my mind. Not only did she give me 24 hour access, but offered to up me to the same size unit I have in San Antonio for less money when I get the rest of the equipment. This was WAY more than I expected, and because of her friendly attitude, her willingness to work with me, I think I will be at this location a long time. The truly great thing is she lives on site, so there is always someone on site if you have any needs. The location could not be better allowing me to get my stuff and get to set on time every time. I know i'm going to be staying at this company for quite a while for my storage needs (barring needing to move again.)

Recommended: Yes

Amazing

Amber was wonderful, great customer service

Recommended: Yes

very friendly

the person that helped me over the phone was exceptional.

Recommended: Yes

Everything went great

Ashly was very helpful and informative on everything. Great person.

Recommended: Yes

Well Worth It!!!

Well worth the transfer. Came from another facility charging twice the monthly rate. Had a security gate, fence and good lighting .... best if all an ON-SITE manager (whom I add was amazing with customer interactions)!!

Recommended: Yes

Friendly staff and i love the payment reminders.

Happy with services, I came in on a special promotion which was perfect timing.

Recommended: Yes

nice and clean facility

I remember coming in and needing to move something heavy out of my house and into the storage and how i was offered to use one of the dolleys. I thought that was very nice .

Recommended: Yes

Very friendly

Ashley was very friendly and helpful.

Recommended: Yes

great service and friendly people

The facility is great and the price is fair.

Recommended: Yes

Ashley was really sweet and professional

Recommended: Yes

very pleased

Ashley was very nice and friendly.

Recommended: Yes