American Self Storage #2

Did a great job

Great customer service representatives

Recommended: Yes

easy arrangement

Management was wonderful. Looking forward to our future relationship

Recommended: Yes

Helpful and convenient

The process was easy and the woman at the front desk was very helpful every step of the way. Thankful for people like that

Recommended: Yes

Quick and easy

I like how when I called because the door was locked she took care of it right away. I was able to get moved in with ease

Recommended: Yes

Happy Camper ЁЯШК

Great customer service, she went through everything step by step in detail. Showed me the unit before any paperwork was done to make sure the unit fit my needs. Very clean. I definitely recommend this place . Happy Camper. ЁЯШК

Recommended: Yes

Great service, clean unit

Friendly service and very accommodating making sure the storage unit I reserved would be enough space. Storage unit is well built with a good secure door on it and was very clean inside.

Recommended: Yes

Total Fail Re: Regional Manager (So she claimed)

I reserved a storage unit online, upon arriving I requested to see it in-person before I committed, having been my first time to rent a storage.Boy was this was a huge mistake,heavy set gal sighed obviously annoyed with my questions, stated "she was on her way out!" Snatched her keys up, saying in a rude tone,that she was only stopping by there to take a few payments, Her daughter who was the actual manager had an emergency having to leave the state suddenly. She then proudly claimed to be the Regional Manager and asked for my name and # to be contacted when her daughter returned? Needless to say I saw no reason to ever return much less deal with her daughter after the 'Regional Manager' was so pleasant, hahaha but I did get her name, and it was "Ashley." Recently learning that the "WEDEL" family owns this property and several others I was appalled and needed to share my experience so they know what they are paying their (if she really is) the regional manager to do ..... to run off potential longterm customers!

Recommended: No

Very unprofessional office associate

Very rude, unhelpful, disrespectful confrontational lady. Has minimal knowledge when it comes to problem solving. SMH ????

Recommended: No

Friendly staff

Staff was very helpful and friendly

Recommended: Yes

They seem to have a person there during working hours

They were fine. I don’t really have much in the way of a comment. They could stand to fill some of the potholes in the driveways

Recommended: Yes

Very Helpful and Friendly

When I arrived I found the unit I had reserved was to small. The manager was GREAT, she made the transition to another unit almost seamlessly. SHE IS GREAT.

Recommended: Yes

Online Pricing not honored at store!!!

I ordered a 10x20 unit online on 1-18-2021 for $65.00/month. Which is online still listed at that price. I received a call about my reservation and was quoted a higher price. The lady stated they were having issue with the online pricing, it was incorrect then refused to honor the online price. This is the second storage facility that advertises a certain price but then wouldn't honor it. I didn't have a chance to rate the facility but that there in itself enticed me to look elsewhere!! Reservation code: W9KDQNH2C

Recommended: No

Great, quick, decent priced storage

Easy to set up appointment and get storage unit. Convenient. Fair price. Jason has excellent customer service.

Recommended: Yes

Very easy to complete the reservation

Jason was very responsive and helpful. Thank you

Recommended: Yes

Great manager!

I arrived after office hours from out of town. I called the number and he met me.the next day he helped us with the gate as we were unloading till after the gate locked. Very glad we rented from here.

Recommended: Yes

Everything went well

Went well at the storage facility that I rented

Recommended: Yes

Perfect for what I needed

The staff was very friendly and helpful! The units them are fine however I wish there were a bit more sealed at the base of the unit.

Recommended: Yes

Time management

I dread going into storage facilities but the CSR there made everything easier and faster. Thanks again for the easy experience.

Recommended: Yes

very friendly and helpful.

The staff are willing and able to help make you feel comfortable.

Recommended: Yes

Good for the price.

The manager was very kind, helpful and flexible when we realized the unit I had rented was going to be too small.

Recommended: Yes

Good price for a good storage location!

We were pleased with the price of the storage unit, that there weren't any "hidden" fees when we rented it, and the overall friendliness of the staff. We were able to get the lease signed and get set-up and our things stored quickly and easily. A very smooth transaction.

Recommended: Yes

Fantastic

When I called American self storage the guy I talked to was very helpful and it was very easy hasslefree

Recommended: Yes

Great price, great service

Bob was super friendly and quick to call me back when a unit came available. Great prices.

Recommended: Yes

Very pleasant experience.

Very professional and courteous.

Recommended: Yes

Bob was an awesome person to talk to

This is my first storage renting and This facility was very kind and reasonable.

Recommended: Yes

Looking for a Storage? This is the place

Great Customer service. It was fast, simple, and easy.

Recommended: Yes

Get what you pay for.

Cheap and has an excellent manager.

Recommended: Yes

Very well maintained, safe, and well managed.

Short on time right now but worth taking a minute to express our pleasure with doing business with American Storage. Great job guys!

Recommended: Yes

Conveniently located and friendly service.

Needed a place to put extra lawn care equipment. Much of it is too wide to take through the backyard gate so it seemed the simple solution. Easy access and easy signup time took just a few minutes to get a great space.

Recommended: Yes

Great price and service - 2 year customer.

When we decided to move, we needed a place to store "extra" stuff for a while. Based on price, we chose this location. The room we rented was clean, they never went up on rates, no issues with access. All around good experience.

Recommended: Yes

very quick and easy

Easy quick and friendly service

Recommended: Yes

Fast, fair and friendly.

The whole process was quick and easyЁЯШО Reserve online, Best deal. Fast, fair and friendly. Sounds like a bank commercial, that's how it was for us.

Recommended: Yes

Impressed with the manager and the facility

I have used this facility a few years ago and I'm still impressed with the positive attitude of the manager and his help with making sure I had the right storage for my needs. I will definitely recommend Am Self Storage to my friends and associates.

Recommended: Yes

Bob does a great job!!

Overall great job. Bob is always friendly and helpful.

Recommended: Yes

Good Clean No Thrills Storage at Reasonable Price

Bill was very informative and friendly. Easy account setup and online payment.

Recommended: Yes

Very pleased

I was very happy with this, my first experience in renting a storage space.

Recommended: Yes

Managment is super. Communication has always ben great.

Traffic ways are in dire need of resurfacing. Potholes in the blacktop and mud ruts in the unpaved easements for parking are the only issues ive ever had as a tenant, and ive ben at the property for over six years.

Recommended: Yes

Great Storage... low price

My space was clean easy to access and the customer service was awesome. Will recommend American Storage for sure.

Recommended: Yes

Quick and easy to use

Easy access off Memorial. Clean enough to store stuff.

Recommended: Yes

Recommended: Yes

Very clean and friendly fast service

No problems, would highly recommend to friends

Recommended: Yes

Mid America Storage Poor choice in Edmond OK

Sparefood made the contact for me to rent from Mid America Self Storage on Memorial Road in Edmond, OK. that company contacted me. I told the man i was aware the first month was free. He went on to say there were fees still required. The fees came to $46 vs the standard monthly rate of about $60. I asked him how in the hell he could advertise a free month and still charge that amount? He then took the position that a person that uses the swear word "hell" would not be a customer he wanted to do business with. I simply hung up. I don't need to deal with clever people. I found another place a mile away that gave me more space for the same $60. They gave me a 6'x15' space. Their place is cleaner and the blacktop does not have pits. I drove by the Mid America place and it is a dump.

Recommended: No

Good price, good location, friendly service

Manager very friendly. Fast service. Fair price. Good safe location.

Recommended: Yes

Recommended: Yes

Recommended: Yes