SpareBox Storage - Shawnee

No local customer service or support

Customer service is not even located in this country and there is no local contact of the facility for things like the problems we have experienced (for the first time ever in a storage unit) which is mice/rats tearing up property, defecating everywhere, etc.

Recommended: No

Hassle Free, Secure, Easily Accessibly for a GREAT Price!

I recently rented my second unit from spare box, I love that the facility is secure with a personalized pin to open the gated entry allowing renters to have access to their units when needed during hours of operation. I feel safe going alone when I need to remove or take items to one of my units. The facility is paved making the outside units easily accessible for loading and unloading during inclement weather. Both units have been clean upon renting and my belongings have remained dry while being stored providing me with the comfort that my stored items won't be damaged by water from the unit leaking when it rains. I would absolutely recommend Sparebox to anyone needing a storage unit due to the hassle free rental process and fair pricing. Plus Sparebox has a larger selection of unit sizes to chose from including climate controlled units to accommodate the needs for different renters.

Recommended: Yes

Best in town!

Affordable, accessible and secure. The property is maintained well and the storage units are in great condition.

Recommended: Yes

over priced

Rented me a 5×10 went to use after renting U-Haul, someone else's lock on it.? Gav me a 10×15 for same price.. still no 5×10 available but going chg me for a 10×15.. feel like I got scammed into a 10×15... Shouldn't have to pay extra unless there is a 5×10 a available. Even at that will hav to rent a U-Haul an move to a 5×10 wen available.. cost me about $65 + my time!?🤔☕😎🇺🇸

Recommended: No

A good choice

I love that it's far enough out of the city that there's not transients wandering around. The facility is clean, and secure.

Recommended: Yes

Only use if there's no other choice.

It was a different storage company that ran it when I first started. Once SpareBox took over I lost 24 hour access and customer service went down, there's no one in the office any more, maintenance issues like doors jammed, slide locks not working and the biggest is mice infestation. Customer support is not helpful and most of the time they take a report but nothing is done. They are also expensive compared to other companies in the area since they jacked up prices.

Recommended: No

Everything is good

Everything is working good, clean.. Door doesn't work well..

Recommended: Yes

Great place!!!

Great place to put your stuff there.

Recommended: Yes

Buy your own lock

Storage unit was great. You need to inform people on the screen when you give a code, that you * first and # last. So they don’t get locked in or out. But your customer service person was very sweet and helpful.

Recommended: Yes

Great

It’s a good place not bad! I would recommend to my family and friends

Recommended: Yes

Not easy to open the unit

The unit I was assigned is not easily opened. It had a temp lock on it when I first arrived, which I had to break off, then the unit door sticks until it reaches a certain point.

Recommended: Yes

Very clean

So far the storage area is good

Recommended: Yes

All ready have recommended it to a few people.

Great customer service, friendly and helpful! Units are clean and in a nice area.

Recommended: Yes

It was easy to rent

I would tell anyone about this place if they need storage

Recommended: Yes

Fair but kiosk didn’t work

I was surprised it was just a room with a kiosk no one was there to help we heard a lady in the building behind so my daughter went and asked for her help cause the card machine wasn’t working she said she didn’t work there so called customer service and they helped out in a reasonable time

Recommended: Yes