Alexis Ray
Oct 14, 2024
Amazing customer service
Abby took half the time off her lunch to make sure I got moved in she went out of her way to satisfy her customer and I’m beyond grateful. Thank you:)
Recommended: Yes
Bradley Carter
Apr 18, 2023
Finally it was as easy as they said it would be periodi
I don't no how different it is until I'm all settled in but I no up to this point it dropped my blood pressure and ñot my bank account thank you
Recommended: Yes
Robin
Mar 25, 2023
Great service
Needed a storage unit the same day and went online and found a 10x10 at a very god price. Paid online and received code to get in gate and into our unit. Cart was available for our use and everything went smoothly.
After dropping off my 1st load I stopped by office and was greeted and helped with in detail with answers from a few questions I had. She really put my mind at ease and I would recommend this location as a place to go to for your storage needs.
Recommended: Yes
Kendy
Feb 14, 2023
Priced right
This location seems to be much cleaner than others I have rented from in the past.
Recommended: Yes
Ed Hagen
Jan 14, 2020
Public storage review, great service.
I checked with four other rental sites prior to renting with Public Storage. While the other sites were nice they were more expensive and not as close to me. In addition, one site said check our heated units, and when I talked to the fill in manager, he did not if they even had any at this location. The public storage agent I rented with was nice, and concerned with showing me the unit I rented, She even called me after I had put some items in storage and said I had not locked my unit, how many managers check the locks. I was very happy she called me.
Recommended: Yes
Monique Turner
Dec 13, 2019
Customer service
I feel like i was helped in a timely manner. Very good customer service. I was shown the property and my unit. The employee did his job.
Recommended: Yes
Susan Gray
Oct 08, 2019
Very friendly
Very friendly, curious and helpful@
Recommended: Yes
Jennifer Prescott
Oct 08, 2019
Good experience with Silena
Good experience with Silena, the manager.
Recommended: Yes
Dennis Dewan
Sep 13, 2019
I only have two problems....
The location is great and the lady who manages there was very nice and professional. The facility was clean and we'll kept. I only have two problems; 1) there are no lights in the unit making it difficult to see. 2) I can only access my unit from 9:30 to 6.
Recommended: Yes
Liz
Sep 11, 2019
Fast easy convenient and courteous and...
Fast easy convenient and courteous and friendly !
Recommended: Yes
Anthony
Sep 11, 2019
They called me quickly to confirm...
They called me quickly to confirm reservations and also made sure i had all my questions answered.
Recommended: Yes
Holly H
Aug 05, 2019
I thought that this experience of...
I thought that this experience of choosing the right size and all the contracts would take forever but Erin made it so easy that I was in and out in 10 minutes! I did the preregistration online before I went in! Nice and simple and the customer service was fantastic!
Recommended: Yes
LB
Jul 30, 2019
Great choice for storage
Clean facility, restroom available for renters, friendly and knowledgeable staff. So far so good!
Recommended: Yes
Shanna Daniels
May 15, 2019
Was a great experience simple and easy...
Was a great experience simple and easy to get what we needed and wanted
Recommended: Yes
Nathan Schmidling
Apr 08, 2019
Easy and affordable nice stafe .
Easy and affordable nice stafe .
Recommended: Yes
Edward Cooper
Apr 01, 2019
Selina the manager is wonderful very...
Selina the manager is wonderful very helpful and polite made things very easy much appreciated
Recommended: Yes
Debbie Burrows
Sep 06, 2018
It was simple and quick to make a...
It was simple and quick to make a reservation for a storage unit on line. Everything was set up when I arrived. Saw the unit, paid the storage rate ( which was greatly reduced for the first month), purchased my lock for the unit and was done! The lady I talked to was sweet, helpful, and friendly. Again everything was quite easy, so things went extremely smooth! I could not be happier!
Recommended: Yes
Jeffrey Young
Jun 07, 2018
easiest storage rental ever
I have rented a few units from local and national chain. Selina and her team were hands down the best experience ever.
Recommended: Yes
Liz M
Mar 06, 2018
Very professional!
Very professional!
Recommended: Yes
Brandy Border-Rodriguez
Mar 02, 2018
I got a call confirming my online...
I got a call confirming my online reservation w/i 10 min. Of my request. Desk service was great, nice guy. only downside was one of the outer door locks to our unit was broken and apparently had been for several months due to a winter storm, but he gave us the code for when/if it gets repaired.?
Recommended: Yes
Renee Ayers
Sep 03, 2017
I've been with public storage in Gresham on Powell for over 2 years and have always received the best customer service. I want to give a special thanks to Selena who made sure I never overlooked my payment date. I really appreciated that extra service. I will definitely refer my friends and family to Public Storage, especially the location in Gresham on Powell Blvd.
Recommended: Yes
brooke schell
Sep 01, 2017
Selina was friendly, fast and very knowledgeable. This is also a very safe location. Highly recommend this storage facility.
Recommended: Yes
Brian Hays
Aug 15, 2017
Selina the manager made it easy. The facility is secure and well-run, and when I needed an additional unit, Selina walked me through my options and it was pretty much turn-key ready.
I had my doubts about long term storage, but this was a positive experience. I recommend this location.
Recommended: Yes
Deanna Boerger
Jul 10, 2017
Selina is so friendly, i always walk out happy. She will have you laughing everytime you see her. Shes also very helpful, she will go above & beyond to help you with any questions about anything you might have. She's the best.
Recommended: Yes
Ashley Baker
Jun 12, 2017
I really like it
I really like it
Recommended: Yes
Rick G
Jun 10, 2017
Came in this morning to do a unit transfer, talking a couple days prior to Selina. Well today Selina was early and prompt to our scheduled time. She made the paper work painless and easy, as well as showing me the unit before signing. I informed her that I was needing to store my mattress from My guest bedroom, She suggesting a mattress protector to help keep it clean and protected. Suggestion was very helpful to me and my growing little family.
I have been here since December and very pleased with Public Storage services.
Thanx Selina for your help.
Recommended: Yes
A Nannette Taylor
Apr 25, 2017
Good experiences
Good experiences Have only been there twice so far. No bad experience - staff is very good -
Recommended: Yes
Lynda Cooksey
Jan 05, 2017
Excellent
Great experience
Recommended: Yes
Tarrah
Aug 24, 2016
Very pleased.
Clean and orderly properly. Property manager was courteous and professional.
Recommended: Yes
Katherine Garrick
Aug 17, 2016
Public Storage Review
My husband and I are moving to a house that does not have a garage. Until we buy a shed for the "garage stuff" we needed to rent a storage unit. My husband went on-line and found a storage unit to rent at Public Storage on Powell for a great price. The manager (please forgive me, I can't remember her name) was very knowledgeable and friendly. We filled out the paperwork, bought some awesome boxes (I usually use boxes from behind the grocery store) and she walked us over to our unit. Everything, from the outside of the storage, to the inside was very clean and tidy. We felt well taken care of and I would definitely recommend Public Storage to any one needing to rent from a storage facility.
Recommended: Yes
Pavel Krivolapov
Jun 28, 2016
It would be better if you guys had a bigger parking space. It would be easier to maneuver with a big truck.
It would be better if you guys had a bigger driveways. It would be easier to maneuver with a bigger truck. Like an example if somebody is moving to a different state far away and they're using a big semi-truck 53-foot trailer. It's impossible to load everything up from the storage place. They would have to get a U-Haul again and load and unload 2 times in one day.
Recommended: Yes
Alana Mackenzie
Mar 08, 2016
Excellent service
Had no problems with getting a medium storage unit and signing the paper work
Recommended: Yes
Tina Long
Feb 24, 2016
Powell blvd. Site
Ive only had my unit for lit over a month but the time ive been here i have had no problems what so ever. The staff in this location have gone well beyond their duties to make sure i have no problems. They even say hello an goodbye when they see me coming or going or both. Im truely impressed by the customer service ive recieved. I would definitely recommend them to anyone looking for a storage unit. Keep up the great work.
Recommended: Yes
Mark D in Sacramento
Jul 04, 2015
Very helpful with an out of state storage problem.
My aunt is in Oregon, I'm in California. Had to find a storage facility in Oregon without driving up there. The PS in my area coordinated with the PS in her area so I could sign papers here and arrange payment. The managers were very helpful.
Recommended: Yes
Rae Thorp
Aug 13, 2014
I am so glad I chose to use Public Storage.
The location was convenient. The staff was extremely helpful and nice. Setting up my account was fast and easy. I feel that my things are in a clean, safe place.
Recommended: Yes
Carolyn Haslet
Aug 13, 2014
works for me
I like the location, employees are helpful and nice. I would recommend this location.
Recommended: Yes