Public Storage - Gresham - 2600 NW Burnside Court

Convenient, reasonably priced and friendly service.

All was simple and easy to complete online. One thing that was a little frustrating was that I was delayed on moving into the unit. When I went the first time to use my unit the gate code would not work and said see manager. That's by appointment only and I was unable to do so being it was on a Sunday. So I wasted a whole day with that. Then Monday I call and the next available appointment was the following day so I had 2 basically lost days cause I could not get into my unit. And all that the appointment consisted of about 10 seconds to see my ID. That was all. I think it would be much more streamlined if it was offered to scan your ID in via hour app or email or something to that effect. Just my opnion. Would have saved me about 3 days in the middle of a very stressful time for me to move in which I was already in a time crunch. Aside from that I did have a good experience in my storage rental process and was satisfied. Thank you

Recommended: Yes

Great Option

Location was perfect and easy to access. Customer service experience was appreciated and consistent.

Recommended: Yes

Excellent customer service

Excellent customer service

Recommended: Yes

Tricia was wonderful and helped me out...

Tricia was wonderful and helped me out tremendously. She made phone calls for me and gave me information I needed. I am moving from AZ to OR and I feel good about having my things at this storage facility. She was very friendly, efficient, and competent.

Recommended: Yes

Thanks for your convenience

Thanks for your convenience

Recommended: Yes

Trisha was Amazing

Trisha was Amazing. And all public storage should have a Trisha

Recommended: Yes

I would definitely recommend this...

I would definitely recommend this company affordable prices, the staff was very Professional I had a pleasant fast experience.

Recommended: Yes

I wouldnt even give that

I wouldnt even give that. Im sueing for discrimination

Recommended: No

Best storage facility & staff

Best storage facility and staff I've experienced.

Recommended: Yes

Trisha was friendly and helpful

Trisha was friendly and helpful. This was a great first experience using a storage company.

Recommended: Yes

WOW! Completely impressed. Megan was great. She was incredibly helpful, answered all our questions and addressed every concern. The units were in great shape and our new rental, 10x10, was clean. She was efficient but took the time to explain all the paperwork and forms. We didn't feel rushed. We left feeling genuinely cared about. All in all a great customer service experience.

Recommended: Yes

Megan was quick and professional. Units were clean and well taken care of.

Recommended: Yes

This place is great. Clean and convenient. Megan made my experience even more pleasurable. She is efficient, accommodating and professional. Megan and Erin met all my goals, even when i had to cancel for problems with my house, But they keep in contact with me and help me thru the hard time i was having, She truly goes out of her way to make doing business with them easy and actually enjoyable. The morning i arrived all paper work was ready, had me in and out to fit my schedule, check out other storage in the area and if you need to store your items this is it, up front with the fee's and no surprises, I would highly recommend this storage facility to others as long as Megan and Erin work there. Thank you for working with me and keep up the great work. You made my move great and no stress free Thanks again Leroy

Recommended: Yes

I think that the property is run very ...

I think that the property is run very well by the manager, Megan. She was helpful and worked with us to make sure that the space we rented was exactly what we needed.

Recommended: Yes

The people that work here are very nice.. I have not had not problems..

Recommended: Yes

Great manager Megan

Great manager Megan

Recommended: Yes

This place is great. Clean and convenient. Megan made my experience even more pleasurable. She is efficient, accommodating and professional. Public Storage is lucky to have her as an employee. She truly goes out of her way to make doing business with them easy and actually enjoyable. I would highly recommend this storage facility to others as long as Megan and Erin work there.

Recommended: Yes

I felt very comfortable & happy with ...

I felt very comfortable & happy with not only the security of the property, but the professionalism of the Public Storage team. From beginning to end (getting my keys in hand & payment system set up) thumbs up! Specifically Megan at the Burnside Ct. facility....absolutely %100

Recommended: Yes

Great experience with excellent staff.

Megan was outstanding and helpful. She went above and beyond to make our experience a smooth one and even gave us tips about the area. She explained everything well and with a great attitude.

Recommended: Yes