MaddieCait
Jan 07, 2024
great place for my stuff
Office isn't open when it said it should and the move in process was a bit confusing but the price is right, location is right and I have more space back at home
Recommended: Yes
Jo Anne
Feb 18, 2023
Very easy
Did everything on line unit was ready they said it would be.
Recommended: Yes
Yesenia
Aug 08, 2021
Easy to use.
Made it easy to rent and purchase on line.
Recommended: Yes
Ruth Edwards
May 01, 2021
Temporary Storage made simple
Thank you so much for your help. It turned out great!
Recommended: Yes
Ruth Edwards
Apr 21, 2021
Very convenient
Was able to move in on a Saturday and do everything overbthe phone and through the email app. Thank you!
Recommended: Yes
Valerie Ashford
Dec 19, 2020
Both employees were very kind and helpful
Very nice people and more than anxious to be sure it worked for me
Recommended: Yes
Jaimi
Jul 07, 2020
Kyra was amazing.ЁЯШБ
Kyra was amazing...she was very informative & Super nice . Thank you!
Recommended: Yes
Mai
Jun 15, 2020
Services.
Great customer service. The only downfall is that the unit building smells like rats.
Recommended: Yes
Jen k
Jun 10, 2020
Decent pricing quick contactless move in
Easy process made reservation and first month payment online. Only problem was they told me if I paid online I could move in the same.day which wasn't true. Ihad to wait tell the following day. My Storage unit was infested with ants .
Recommended: Yes
Lora Knudsen
May 29, 2020
It was an easy process
It was an easy process. She was very helpful and nice to work with.
Recommended: Yes
Susie Ferguson
Feb 10, 2020
Great customer service
Great customer service
Recommended: Yes
Potter
Jan 10, 2020
I had nothing but a great experience...
I had nothing but a great experience from reservation to check in to move in! Everyone I encountered was helpful and courteous.
Recommended: Yes
Hilda
Dec 30, 2019
Very helpful staff.
Conveniently located and with easy access.
Recommended: Yes
Katlyn Jones
Oct 21, 2019
nice staff
nice staff, easy to get a storage reserved, set up and simple access. low prices and great open hours.
Recommended: Yes
Marianne Molina
Sep 12, 2019
Very positive experience
Very positive experience. The staff head been very knowledgeable and kind.
Recommended: Yes
Michael Linder
Jul 29, 2019
The staff at division storage in...
The staff at division storage in gresham is efficient and friendly yet maybe a bit too inquisitive as for the size of unit I rented was not to big for my requirements ( too big? Really? Reverse salesmanship I suppose ) All in all the staff is polite and kind even when dealing with a cranky , short tempered , older person such as myself . If you need storage call them and say mike sent you .
Recommended: Yes
Felicia Sauer
May 29, 2019
The experience with customer service...
The experience with customer service was 5 star, I was treated very well and helped through every bit of the process of deciding the unit best for me etc. The unit itself was not impressive. There is no lightbulb or pull string to use with the above installed light outlet. I would gladly get a bulb but I wouldn't be able to use it. A light would help me a lot during my winter evening stops for my belongings. To sort through stuff and really stay organized as I need to be. Thank you for reading my concern. I hope it helps and something changes. One more concern was the cob webs that I believe should be knocked down before a new tenant views and rents a unit. These are my only concerns to date. Ciao!
Recommended: Yes
Terry R Lambert
May 01, 2019
...Public Storage is a great service...
...Public Storage is a great service for public storage...the mgr's are usually very courteous and helpful and the sites are always clean... the only thing I could complain about is the rent increase after a couple of months and then it steadily climbs every other month thereafter... it should stay at one price rather than increasing beyond reasonable tenancy... especially when circumstances and hardships make it hard to move or one is moving to a larger place ...
Recommended: Yes
Lenay Oquinn
Apr 18, 2019
Lock was expensive.
Customer service was great. Paid $20 for lock I later saw for $10 at Uhaul. Left me feeling ripped off. Lenay O'Quinn
Recommended: Yes
Tina Mathney
Jan 04, 2019
Friendly and helpful
Friendly and helpful
Recommended: Yes
Andrew Stanley
Nov 20, 2018
Wonderful customer service
Wonderful customer service. He was friendly and knowledgeable. Thank you.
Recommended: Yes
Rebecca Boero
May 21, 2018
Friendly
Friendly, fast and happy to help! They make sure you pick the correct size unit for your storing needs!
Recommended: Yes
Jennifer Warren
May 11, 2018
A++++
A++++. Very clean, friendly and organized.
Recommended: Yes
Jason McClung
Sep 04, 2017
Weekend Manager was quick and professional in getting my paper work and unit; even as she had 3 others waiting. Seems like they could provide her with some part-time help during rush hours on weekends.
Recommended: Yes
Mary Salazar
Aug 19, 2017
Great place, very clean seem very. Secure. Love it.
Recommended: Yes
Margory Boggiano
Aug 11, 2017
The manager was very pleasant and ...
The manager was very pleasant and explained everything in great detail. I am very happy with my choice to use Public Storage.
Recommended: Yes
Tammy Jo Wickersheim
Jul 06, 2017
The young lady at the front desk very ...
The young lady at the front desk was very cheerful and helpful. She explained everything well. The unit is clean and it is easy to get in and out to put away my things temporarily while I sell and move. The security seems good and I never worry about my things. It feels safe.
Recommended: Yes
dori smith
Jul 04, 2017
Trisha was super helpful and friendly. She made sure we had the right size unit and was a pleasure to work with. i will go there for all my storage needs.
Recommended: Yes
carla bardfield
Jun 10, 2017
I stopped in to check prices and ask questions and Angel was SO NICE. she answered all of my millions of questions without getting annoyed or frustrated. She's very knowledgeable!
Recommended: Yes
Lisa Egger
May 01, 2017
I was in a very short time crunch and the office staff, Trisha, was fantastic. She helped me with a lot of great info and helped me with several options to choose from. She made it all very easy for me. Thanks for all the help.
Recommended: Yes
Hope Nealey
Apr 17, 2017
Great customer service
Great customer service! Clean facility.
Recommended: Yes
Clifford Carpenter
Nov 23, 2016
Very good service
Good service, but limited availability of the unit size we wanted.
Recommended: Yes
PJ
Mar 05, 2016
Excellent Service
The entire experience of renting a storage unit was very efficient and thorough. The office staff was pleasant and very knowledgeable.
Recommended: Yes
Kevin Brooks
Feb 01, 2016
Gratefully appreciated by your service
Curtious kind.
Recommended: Yes
Tana Mclaughlin
Nov 18, 2015
Manager was nice
So easy to get a storage unit set up
Recommended: Yes
Mark A Armstrong
Jul 14, 2015
Online reservation was great!
Reserving a storage unit online was great. They followed up quickly and I'm a happy renter of their facility.
Recommended: Yes
Krystal Jacobus
Nov 20, 2014
Love the service!!
I wish I could get in and out after nine. Maybe even 10pm would be better. I work two jobs and go to school and intern and sometimes, i need to come to storage but can't until after I'm off from all this. Overall though, I love Public Storage.
Recommended: Yes
