Freida Lau
Jul 21, 2024
Your service agent was awesome very kind women !
I love the unit I have very convenient clean close to where I’m moving to as well. I’d definitely recommend this public storage place, HANDS DOWN!
Recommended: Yes
Shaela Echiribel
Oct 30, 2023
Love it
Fast easy set up was quick, I appreciate that I was able to just book online and easily get to the unit without having to do anything extra.
Recommended: Yes
Anthony Corder
May 28, 2023
Great prices super accessible
It has a great location easily accessible. The price was nice . Not only did I receive an email quickly also received a phone call to make sure I had all the information I needed.
Recommended: Yes
Tim
Oct 02, 2022
quick and easy move in
I need a Unit on short notice, I was able to reserve what I needed online and then move in the same day.
Recommended: Yes
Jeffrey Harriman
Oct 02, 2022
Very good
Very easy to do it online and pay and sign papers without the wait at the front desk
Recommended: Yes
Susan
Jan 09, 2022
Efficient online reservation process and great customer service
Very happy with how easy it was to reserve a unit for a reasonable price. We've rented at several other places in the past and this experience was the best so far. Efficient, simple, fast, and no surprises. Lynn was very helpful the day we arrived to move in.
Recommended: Yes
Brandie Andersen
Jul 28, 2021
Great
Over all everything is great and easy to get to!
Recommended: Yes
Jeanie
Jun 23, 2020
Clean, secure, convenient
The place is clean, secure, and convenient. I like the 5x10 in that the door is the 10 foot side and it's 5 feet deep. We can see everything and accessing us super easy.
Recommended: Yes
Mr Martin Teague
Apr 18, 2020
On line experience was good, reality was VERY poor.
On line experience was great. It all fell apart when I actually started the rental. Suddenly cost was much higher. Biggest problem was fight over insurance. Essentialy I was told it was yours period. Then a bunch of noise about my insurance covering mold, mildue, vermin, etc. Supposedly to protect people around me. Finally I showed my policy, some thumbing, then OK. Manager and I then proceded on friendly terms, she told me she was doing what company required. Second unexpected was required $20 to buy their lock. My padlock was unacceptable.
VERY poor quote system that is certainly not truthful. Price was your only saving grace.
Recommended: No
Heather
Mar 15, 2020
They were so helpful and quick. Made things super easy!
When I rented my storage unit I was on a bit of a time crunch but they made sure to get me in and out super quick while still being thorough and making sure that we covered everything necessary, and made sure the unit would fit my needs. I would definitely recommend this storage facility!
Recommended: Yes
Heidi Martin
Feb 11, 2019
Rochelle is amazing
Rochelle is amazing, she was so kind and helpful!!!!!
Recommended: Yes
Geoff Germano
Nov 28, 2018
easy to setup
easy to setup, and person I met with was super in formative and explained everything.
Recommended: Yes
Pam Starr
Aug 18, 2018
Helpful and great staff
Helpful and great staff. Happy choosing this storage.
Recommended: Yes
Courtney Varner
Aug 30, 2017
Great customer service Rochelle and Tiffanee were wonderful!
Recommended: Yes
Skylar Bennett
Aug 01, 2017
Came in to this location for packing materials , rochelle was very helpful and bubbly, she even saved me a few dollars in the end , I highly recommend this store and it's customer service , a smile goes a long way when having to move in this heat thank you rochelle.
Recommended: Yes
Angela Kelly
Jul 12, 2017
Awsome Customer service Rochelle helped me out so much w my storage!
Recommended: Yes
Sandra Berenson
Jul 10, 2017
So far so good.
So far, so good. Their facilities are clean and we'll maintained. Office personnel are professional and helpful. I ordered boxes on line and somehow someone missed my unit number, so it took over a week to get here, but I was pleased with the follow up when we were trying to find out where the boxes were.
Recommended: Yes
Kerry Schaumburg
Jun 10, 2017
Thank you for the great info on storage units will be buying merchandise Sunday with all your help,Rochelle was so helpful.
Recommended: Yes
Brent Jacobs
Jan 06, 2017
Smooth, quick, and easy.
I reserved a very competitively priced space online, and Jason made it a really fast and efficient experience. He knew when I was coming, had everything ready, showed me the unit, and had me on my way in no time. Great job.
Recommended: Yes
Nmh
Aug 20, 2016
convenient and friendly
Great and friendly staff. Public storage is a trusted company name with many locations making it convenient for just about all with affordable monthly rates.
Recommended: Yes
JJ Bean
Mar 08, 2016
Very pleased with our first ever storage unit rental.
I infrequently do reviews however this is an exception. I had submitted my online reservation and was in the process of doing the express check-in when I got a call for the local manager. I hadn't even had a chance to hit the check-in button before he called. Completing the on-line check-in made It so easy. Within the hour, we had our keys and were ready to put our items into storage. There was a minor problem with the door that the manager fixed immediately. I have yet to find anything worth complaining about thus far. Excellent service! Went with PS because it was so much easier than any other storage facility nearby. Rates were posted until many others and getting a unit as simple. A very happy customer.
Recommended: Yes
Jami Stevenson
Jun 30, 2015
Great Customer Service
Lady working the counter when we reserved the unit was fantastic. When we came back a few days later, were lucky enough to deal with her again!
Recommended: Yes
Sarah L.
Apr 02, 2015
Top of the Line Service!
Super easy to work with, booked ahead online and all paperwork was ready and waiting for me the following day. Security features are great and allow me to feel comfortable with my belongings in storage. Merrit answered all my questions before, in the middle of, and after the move without any hesitations. Great service!
Recommended: Yes
Aletta Yantis-Shores
Mar 18, 2015
Great Space
Clean and accessible.
Recommended: Yes
