Public Storage - Milwaukie - 17501 SE McLoughlin Blvd

Easy checkin

Checkin and reservation was easy. Helpful staff

Recommended: Yes

We have had a unit at this location for years.

Kelly, the manager at this location is a valuable asset to the company. Always courteous and helpful.

Recommended: Yes

Great customer service

Excellent customer service. Very courteous and helpful. Made the storage move in day pleasant and easy.

Recommended: Yes

5stars

Very helpful. customer service was great. Clean

Recommended: Yes

Unmatched service, friendly and professional

Kelly went above and beyond to accommodate us. We didn’t think customer service existed anymore. We were wrong. What a pleasant surprise.

Recommended: Yes

Pretty good deal if you don't want access after 6pm

Pretty good deal if you don't want access after 6pm

Recommended: Yes

Hard to get in touch with a human.

The storage area feels quite safe and has excellent access. We already had one of the special locks, but could never get in touch with anybody to avoid paying another $15 for a lock we did not need.

Recommended: Yes

Very clean and easily accessible property.

Very clean and easily accessible property. The manager, Kelly is really polite and helpful. I'm glad we chose this storage.

Recommended: Yes

Excellent as always!

Excellent as always!

Recommended: Yes

Happy storage

Nice people, good rates, property cared for. What's not to like?

Recommended: Yes

Great service, unfortunate smell.

Great service, unfortunately the entire indoor unit I am using smells heavily of cigarette smoke.

Recommended: Yes

Great!

Experience was better that expected.

Recommended: Yes

Friendly, and helpful

The lady I talked with.....crystal....was great! She explained everything thoroughly and when something was not matching up, she figured it out and fixed it. Very friendly and helpful!

Recommended: Yes

All in all it was not bad

All in all it was not bad. The lady at the counter was friendly and polite, but seemed a little confused? Perhaps because she was busy at the time I was there. The first unit she showed me had items already in it? We did manage to find one for me however there was no string to turn the light on? She said she would get that taken care of when i moved into the unit.

Recommended: Yes

Our move could not have been smoother

Our move could not have been smoother. Betzy made sure we had the size unit we needed and any necessary supplies were available to us. I would absolutely use them again!

Recommended: Yes

Quick and easy reservation

Quick and easy reservation over the phone. Visited the location and the process couldn't have been easier to get done! Would recommend to anyone.

Recommended: Yes

Judi was very helpful to me while I was...

Judi was very helpful to me while I was deciding which kind of space would best meet my needs. She didn't try to sell something more expensive, or something that was more than I need right now. That makes me more likely to return if I need a different to store other items.

Recommended: Yes

Clean and safe.

Clean and safe.

Recommended: Yes

Very outgoing and helpful answered all our questions. We had a quick paper work in which we all love ! We were in and out !

Recommended: Yes

Had a great experience renting here. Fast and friendly service. Nicole Rocks! Come see her if you need storage.

Recommended: Yes

Impressive security. Electronic keypad @each electronic gated entrance, combined with the fully fenced in security of this storage unit complex, puts your mind@ ease. Easy lay-out. Pricing reflects security system, it's a little spendy. Although, I did not see any cameras on the inside once you're in, so let's hope the fence does all the work!

Recommended: Yes

I had a great experience here! Nicole was very helpful and was able to answer all my questions! Love it here! Thank you ! Definitely recommending this location thanks Nicole!

Recommended: Yes

Nicole gave us wonderful service and we had complete confidence renting our space. Her cheerful and friendly attitude was refreshing. Treated us like family. Will recommend Public Storage to all.

Recommended: Yes

It's great except for the filthy

It's great except for the filthy, greasy floor.

Recommended: Yes

Using a storage unit for the first time in 40 years.

The set up/paperwork was fast. The staff was friendly and helpful. We were unloading our boxes within 15 minutes of arriving at the location. The only surprise was that we had to buy rental insurance which use to be optional, so maybe corporate should put that in their advertisements.

Recommended: Yes

CUSTOMER SERVICE 2nd TO NONE!

Absolutely 1st rate customer service. I was still filling out the online form when TJ called me! He worked with me to get the paper work completed and gave a personal guided tour. Very thorough, very professional, very appreciated by me.

Recommended: Yes

Amazingly great service always!!

I have been renting from public for over five years now and have always had excellent customer service. The staff are always very accommodating to my needs and go out of their way to help people. My belongings have always been safe since day one! I always feel good knowing my stuff is safe and in good hands. Would highly recommend to all friends and family.

Recommended: Yes

Great place for stuff

It was very clear and easy to rent a storage for my stuff at the last minute. I will refer anyone in the area that needs extra storage space.

Recommended: Yes

Customer service is still alive

I was very impressed with the individual care that Louise provided. There was another lady there and she kindly asked me if she could help the other lady because she needed to get to work. Very considerate!! When she helped me she was very attentive to my needs and very knowledgeable. It was a conversation not just a business transaction.

Recommended: Yes

excellent customer service. price for unit was fair.

go here first

Recommended: Yes

Wish place is cleaner.

Personnel were nice and efficient. Price is good. I like the double lock system where the vehicles are not accessible except for the owners. I notice several vehicles with flat tires indicating they had not been moved for quite sometime. There's a lot of moss underneath a lot of vehicles. This in particular bothers me. It looks dirty. There are a lot of very old vehicles. The place looks like a graveyard.

Recommended: Yes

Excellent customer service staff

I needed on the spur of the moment extra storage. Natalie, the person on duty, went beyond my expectations of helping me. She was very courteous, friendly and helpful. She showed me two storage units during a severe rainstorm. Even with being soaked from the rain Natalie continued to help me complete the paperwork needed to rent the unit I selected. It would be a courteous jester if Public Storage could supply a raincoat or gear to their personnel. I felt sorry for her sitting there drenched from the rain as she completed the transaction of my rental. She is a valuable employee of Public Storage.

Recommended: Yes

They are dishonest, but I need to store my stuff. The price is good, but now I know why.

they allow people to occupy the units/live in the units. they say there is someone onsite who lives there. I never recall seeing anyone. I hate to complain but they called me back to defend the situation to tell me that under special circumstances that some people "stay" there during the day due to their living situation?? I honestly worry about someone staying there and wandering the premises. I have reported it, but worry about them possibly finding out who I am. and making us evict the unit..

Recommended: Yes

Great Staff

Staff very helpful and informative.

Recommended: Yes