Kelley
Oct 09, 2024
Fast and easy
This is my first time ever getting a storage unit. The process was so quick and easy. When we got to our unit to start moving things in I was pleasantly suprised to see carts to use for free for our convince. The building the unit is in was clean, well lit and had easy to follow signs so our unit was found quickly. Unit is competitivly priced. This has been a great expirance so far. I am very pleased with my decision to rent from Public Storage.
Recommended: Yes
Diane Delaney
Jan 21, 2023
great
Michele was great! Very good customer service. Answered all our questions
Recommended: No
Jack
Oct 04, 2022
Great experience!
I did online reservation and check in, which was super easy, and I used the app to access my unit, also terrific. The person I spoke to when I had a question was super nice and helpful. The unit was clean, felt safe, but was easy to access as well. Very happy with my decision.
Recommended: Yes
Marcus Rogers
Aug 05, 2022
Very good service.
Very clean. The service is very good and the price is good.
Recommended: Yes
Lisa
Dec 26, 2021
oney u got and I'll tell y you if we're to house nice
One of lady there was extremely nice other lady not so nice
Recommended: Yes
Gabby
Sep 27, 2021
Great customer service
. . . .
Recommended: Yes
A. R.
Sep 07, 2021
Advertised rate not honored
Advertised rate not honored because I have a different unit at a different property. Not cool.
Recommended: No
Janice
Sep 06, 2021
Facility is great
This facility is very clean, had no trouble getting signed up online. They sent me a text the day before move in, of what I needed to know to get in the gate and then into the unit. I would recommend this storage facility.
Recommended: Yes
Michelle Harris
Aug 21, 2021
Best storage move in experience!
Spare foot was helpful in getting the right unit the right location! The front office manager made it the most efficient process ever! Great location! Very clean!!
Recommended: Yes
Lanny Nielson
May 21, 2021
Alita was very helpful, and gave me a very good deal on an upgrade !
The facility is very clean and well lighted, the units are easy to access and they have dollies to use for moving your items .
Recommended: Yes
Christine carlson
Apr 13, 2021
Was very pleased with my whole experience.
The process was very quick and easy. Diane was extremely helpful and pleasant to deal with.
Recommended: Yes
Oren T. Bergfald
Dec 01, 2020
Loved the computer interaction at the...
Loved the computer interaction at the main office. Space was clean and oder free. Definitely, feeling safe going and coming ...!!!
Recommended: Yes
Donald Irvine
May 27, 2020
A repeat customer
Over the years when ever I needed more space to remodel or move I have always used Public Storage, there facility are always clean and safe, with very knowable managers,Over 20 years when i have needed the space I have used them,for up to a year or more at a time,they send a very curtisisy email days before rent is due,,, just like buying a car, if you like the way you are treated you will always go back,I trust and believe you cannot find a better safer storage company,
Recommended: Yes
Kylie
Feb 10, 2020
Best prices in town
Best prices in portland only bad thing is they make you buy a lock that only works at storage units. Its 20 bucks. So 20 wasted cuz ill probably never use it again.
Recommended: Yes
Elizabeth Finch
Feb 06, 2020
The staff was very nice
The staff was very nice
Recommended: Yes
Loretta Grisaffi
Nov 12, 2019
The great flood of 2019
A pipe burst in one of the bathrooms and our home was effectively flooded. Fast forward a couple of days and you find is moving the contents of our home into a storage unit as per the request of the restoration team.
I scrambled for storage and the call center gent was quite helpful (just forgot to mention the $20 lock you're required to purchase) and the lady at the main onsite office was great.
Thank you for making a crazy stressful time alittle less stressful...at least in regard to storage.
Recommended: Yes
Chris
Nov 19, 2018
Perfect in all ways for our needs
From first arrival to leaving the grounds - just to do a check for delivery - no problems. Diana was phenomenal throughout the process and made everything as smooth as could be expected. I was pleased with the location, ease of access and (most of all) cleanliness of the place. Add to this Diana and great assistance - Fantastic storage option
Recommended: Yes
Terry Jones
May 31, 2018
Best Storage Experience Ever to Date!
So far, so GREAT! The staff was excellent to deal with. Linda (I believe that is the name of the assistant manager) was so pleasant and helpful. We love the easy drive up gate and drive up unit. The unit itself is clean and dry - and has lighting on a timer if needed for night time! I can't say enough about our experience so far. Thank you, Public Storage! OH - and the person I spoke with when I called the help center while deciding what we needed was so pleasant. I did not get her name, but wish I had done so. 5 stars; wish it could be 10!
Recommended: Yes
Bryan Gilchrist
Mar 05, 2018
I am a repeat customer!
I am a repeat customer - not only to Public Storage, but this specific location. Clean and secure facility, friendly and professional staff place PS above the rest!
Recommended: Yes
Desiree
Jan 11, 2018
Pleasant and welcoming.
Pleasant and welcoming.
Recommended: Yes
Sarah Benning
Sep 04, 2017
Our experience so far has been great on all levels. Allie was pleasant and helpful, our price was fair and this looks like a clean, well run business.
Recommended: Yes
Shannon Fendis
Aug 25, 2017
We were pleasantly surprised by how nice and attentive the people at public storage are. Allie, the manager, couldn't have been more helpful or accommodating. Thank you.
Recommended: Yes
Joni
Aug 17, 2017
Easy service!
Easy to book, easy to move in, easy to use.
Recommended: Yes
Talga Vassternich
Jun 06, 2017
Linda is fantastic. She was very helpful and fast. I've stored at this location in the past and have had consistent good service :)
Recommended: Yes
Dan Isaacson
Jun 05, 2017
Linda was very helpful and courteous ...
Linda was very helpful and courteous every step of the way. Great service!
Recommended: Yes
sumer smith
Jun 03, 2017
Linda is absolutely amazing! Shes kind, helpful, attentive and knowledgeable. I look forward to coming in to pay my bill cause I know Linda is waiting with a smile and warm conversation. The facility is clean, secure, and well maintained. Im very pleased.
Recommended: Yes
Dale Kurtz
Apr 11, 2017
I have rented for public storage before and I would have to say Linda was the best! She got me the unit I needed answered all my questions and explained everything perfect. Facility was clean and easy to get to. Thanks again for great service and convenience.
Recommended: Yes
Valerie Lang
Apr 04, 2017
I thought I was getting a drive up ...
I thought I was getting a drive up unit, turns out I wasn't. Still got a good unit though. I hope I can get my couches through the door. No real complaints...just maybe needed to do a little more digging on what I was getting.
Recommended: Yes
James Creel
Nov 29, 2016
Great service!
Linda was exceptionally competent and friendly. Made the whole process go like clockwork!
Recommended: Yes
Jason Waldenburg
Nov 24, 2016
excellent all around
great deal from great people
Recommended: Yes
H. Miller
Sep 20, 2016
Linda was super to deal with!!!
Close by and great staff. No surprises, great space!!!
Recommended: Yes
Kristina Hill
Jul 05, 2016
AWESOME
Awesome. Enough Said
Recommended: Yes
Timothy Ressel
Jan 26, 2016
Excellent service
Linda was helpful and nice.
Recommended: Yes
Andy Jacot
Nov 04, 2015
A very positive experience
I choose this location because it was close to where I was living and the area I wanted to stay in. I found it on-line and I found the user interface for checking storage room size, pricing and reserving a unit very easy to navigate. I got confirmation emails right away as well as a follow-up phone call from the on site manager to schedule a time to look at the unit and do the paperwork. The on site manager, Linda, was very friendly and knowledgeable and took the time to give me a brief tour of the facility and answered any questions I had. The facility was clean and appeared to be very secure. I had no hesitation putting my belongings in the care of this Public Storage facility (located in Milwaukie, Or.) I would highly recommend it to anyone looking to rent a storage unit. Sincerely, Andy Jacot
Recommended: Yes
Very happy in Milwaukie, OR
Jun 02, 2015
Outstanding experience!
This place is great in every way. Excellent customer service. A+++++
Recommended: Yes
Paul Ward
Mar 10, 2014
Knowledgable personnel and exceptional service.
From the individual service to the automated billings the system works well. Thank you for being available when I needed a storage solution.
Recommended: Yes
