Dean Osterman
Jun 18, 2022
Great Customer relationships.
Very рџ‘Ќ good nice lady staying to around Dec 1st
Recommended: Yes
Kim Contreras
Sep 19, 2021
Great service, convenient location!
The service was fantastic and the property is clean and feels secure. I feel confident in my decision to store my belongings here.
Recommended: Yes
Helen Sotirakis
Jul 24, 2021
Lowest move in costs around with moving truck free!!!
Cheapest move in costs I could find anwhere plus free use of their moving truck. Extremely nice employees went the extra mile to help me get exactly what I needed in a timely fashion. I’m very pleased with this location.
Recommended: Yes
T
May 26, 2021
Low cost cheap, friendly
Easy location, smoke free property
Recommended: Yes
Paul Powers
Apr 30, 2021
Quite good move in experience...
Very good service getting this all going, including using the move in truck to get us moved in. The only problem was the lack of an elevator. To be very fair, she warned me on showing me the unit, almost right up front. So she was doing what she could. But they should put an elevator in, and it would be easier to service customers by having one in the buildings. They are large buildings and could justify having elevators for the 2nd floor units. Also, a plus, and a first ever for me, is every unit is individual alarmed. Which makes sense, given the location and neighborhood (don't get me started on the degradation of PDX as a whole in the past 3-4 decades), but that was new to me, and made me glad I no longer live in PDX, and got out almost 2 decades ago now! I recall when that neighborhood was very safe and secure. Now it's not, and alarms like that are mandatory. So I'm glad they have those on my unit there.
Recommended: Yes
Joseph
Jun 02, 2019
Could have been cleaner, but nice facility
nice enough spot, could have been cleaner (I had to sweep out my unit), sloped areas make their carts a pain to use
Recommended: Yes
Sheri
Feb 10, 2019
Friendly
Very clean and friendly. Looking forward to a good stay.
Recommended: Yes
Kiki
Oct 02, 2018
Decent location, could be cheaper.
It is a relatively secure area. The people who work there are nice.
Recommended: Yes
Glenn Devery
Aug 17, 2018
Excellent Customer Service Bruce and
Bruce and Anthony were fantastic and really helpful us get situated.
Highly recommend.
Recommended: Yes
kashta
Jun 14, 2018
Amazing
Great place, got my unit for free during a promo.
Recommended: Yes
Darla Meyer
May 30, 2018
Anthony is the Best
My experience with Anthony was outstanding. He has great customer service skills and it was him that sold the place. I hope he is the one I deal with when I go back in the future. The other gentlemen wasn’t as pleasant.
Recommended: Yes
捡特
May 09, 2018
Great experience
Everything was as expected. Bruce was very helpful.
Recommended: Yes
mark
Oct 08, 2017
Excedded expectations.
Professional and courteous manager. Very nice facilities.
Recommended: Yes
Michelle
Sep 21, 2017
I like the new lockes I think all of them should do that
There friendly I like it cuz my stuff feels I feel my stuff is secured and safe
Recommended: Yes
lindsay
Jul 02, 2017
Friendly and easy
The folks were very approachable and made the process easy going.
Recommended: Yes
Randi
Jun 25, 2017
Easy move-in
Easy move-in, given all the information we needed upfront.
Recommended: Yes
Melissa Leewright
Jun 15, 2017
Super easy online system!
We reserved online, went on the day of move in and bam we were done. It was that simple. Very clean and the staff was very nice and friendly. Oh and I love the security features, very impressed with them actually.
Recommended: Yes
Alex
Jun 05, 2017
Affordable and good hours
Not easy getting your life into a 5by 5 especially when it's on the second floor with no elevator but a nice facility
Recommended: Yes
Monika
Apr 08, 2017
Clean facility and friendly owner ЁЯШК
Would recommend this place to friends and family ЁЯШК
Recommended: Yes
Monika
Apr 06, 2017
Great overall experience
Very helpful and clean. No problems and half off the 2nd month was awesome to find out. I would refer anyone who asked about a storage unit to this place.
Recommended: Yes
Alice
Nov 02, 2016
Disaster
Booked me by burned down area and told me it floods. Elevator advertised is not functional, and hasn't been since fire? Staff should be helping walk things upstairs if they're falsely advertising elevator.
Recommended: No
Alice
Oct 30, 2016
Disaster
Burned down on half of the middle building, was told second floor floods, booked on second floor by for that leads to burned side. Told there was elevator, and it is not in service, but that is not online or told during signing contact. Nightmare scenario
Recommended: No
James
Oct 04, 2016
Great customer service
So far everything has been great. Managers are really polite helpful and curtiouse place is clean and I have no complaints.
Recommended: Yes
Lionel
Sep 29, 2016
nightmare
One building was literally BURNED DOWN, there was clearly meth-users about the area, I had to pay 100$ more than i was supposed to, and had to move all of things without a dolly cart, I'm terrified of leaving my stuff there more than until then end of this month. I would LOVE A REFUND! this experience was shockingly bad.
Recommended: No
Joshua
Sep 19, 2016
Very secure
I like that each unit is individually alarmed and has cylinder locks.
Recommended: Yes
Jesse
Sep 03, 2016
Days Inn rates easy access and good hours
New staff was happy to help even through a host of technical issues they did great friendly good service on-site even with some other issues if they had with their facilities at the beginning of the year
Recommended: Yes
Jessica
Aug 28, 2016
Awesome!
Great place to keep your stuff
Recommended: Yes
Aimee
Jan 04, 2016
Easy sign-up, easy to use and good access hours
I didn't think I would need the unit to be open until 10 pm, but moving always takes longer than you think it will and the late access hours helped a lot!
Recommended: Yes
Aimee
Jan 04, 2016
Friendly staff that are very helpful, good move in deals and good access hours for moving.
Recommended: Yes
Jenny
Jan 03, 2016
Clean, dry unit for storage. Well organized. Great front office help.
Recommended: Yes
Cindy
Dec 31, 2015
Friendly staff, but need more of them.
Staff was friendly, but the day I went, there were four people waiting to be helped. I was needing to get checked in and I had to be set aside twice so the lone front desk lady could take people's payments.
Recommended: Yes
Aimee
Dec 29, 2015
No problems with the process
Everything went as well as it could've, took a little longer with paperwork than expected but the receptionist was new. I think I will like using this facility.
Recommended: Yes
Katherine
May 13, 2015
The nicest staff I've ever encountered.
The move-in could not have been easier. The manager and his assistant were fantastic and made it very doable.
Recommended: Yes
eugene & trish
May 09, 2015
fantastic people to work with
Awesome staff Sal & Beth very imformative helpful was very happy that I choose this storage place thank you
Recommended: Yes
Kerry
May 09, 2015
I am very happy with my decision to store my belongings at this facility
Sal & Beth were super friendly, energetic and fair. I feel comfortable to be renting here.
Recommended: Yes
Lisa
Apr 19, 2015
Managers awesome
I have used several storage places and the managers here were so nice and helpful. They made sure that I got the most for my needs and money!
Great experience
Recommended: Yes
Krystal
Apr 17, 2015
Although the person working didn't seem to know where my reservation was, had trouble navigating the computer and finding things, she was very kind and helpful. I would still recommend this place because it is a good deal.
Recommended: Yes
Korina
Apr 14, 2015
Saul is amazing! Superior customer service!
The customer service far out shined any other that I can think of. They were very personable and I was moving in on Easter Sunday. They were very helpful and understanding about my urgent situation. I've already recommended 8 people here just because of Saul!
Recommended: Yes
Ryan
Apr 12, 2015
Very friendly staff and good security
The only thing I didn't like about this facility is that there are no lights in the storage unit itself, just in the hallway outside, so it's a little hard to see when you're 15 feet inside. It does have an alarm that's deactivated when you put in your personal gate code and then rearmed when you put in your code to leave, so that's comforting to know.
Recommended: Yes
Mandi
Mar 13, 2015
Nice facility and great staff. Very secure.
Recommended: Yes
Karen O'Brien
Aug 24, 2014
Great Option, w/note
The managers are great people! They are helpful, courrious, and friendly. The units are clean and hallways adequate. Just a note to share:
- They offer use of a moving van! A four hour, scheduled use is a big plus. But, they did not mention it was a one time deal, wish i had known, i would have filled it up. Still a good deal.
- No lighting inside units
Recommended: Yes
danielle
Aug 01, 2014
its a really good place
Recommended: Yes
Kathy
Jul 18, 2014
No problems, no surprises, excellent service.
Recommended: Yes
Debbie
Jul 12, 2014
Very friendly and helpful staff!
Easy location. Great price. Nice people.
Recommended: Yes
Dan
Apr 01, 2014
Great people and great management.
Recommended: Yes
Cindy
Nov 24, 2013
very friendly staff, showed us the rental unit right away, I like the location
This location is very convenient to my house, and I really like where our storage unit is located...easy to get in and out of. We found the staff to be very helpful, friendly, and genuinely interested to help us save money by putting us in the right storage unit. I would recommend this place to anyone looking for a storage unit.
Recommended: Yes
Colleen
Aug 15, 2013
My experience has been positive on all counts.
Recommended: Yes
Daniel
Jul 16, 2013
杯潤
Recommended: Yes
Carl Snow
Jun 29, 2013
Exceptional customer service!
I was very impressed with the level of customer service I received. The unit was available and we were able to use the facility moving truck at no charge and did not even have to fill up with gas. The first month was half off as well. What a great facility, friendly people, great value and extremely accommodating.
Recommended: Yes
慄慮
Apr 11, 2013
it seems to fit the purpose
Recommended: Yes
Korie
Mar 22, 2013
My experience there was that this was a secure and clean place to store my belongings. Being young I was nervous about being taken advantage of but that was not the case. The people were genuine and helpful and the facility made my friend want to trade me places!
Recommended: Yes
David
Mar 05, 2013
So far as a new customer at this facility, everything has gone really good. No problems as of now, and am satisfied with the staff and facility cleanliness.
Recommended: Yes
Terry
Feb 19, 2013
Friendly, helpful staff. Clean facility
Recommended: Yes
lroethler
Feb 12, 2013
Recommended: Yes
Tabitha Pierson
Nov 02, 2012
Needed Inexpensive Storage ASAP!
I used the Sparefoot facility locator service. The operator on the callback was very helpful and understanding given my situation. Even though JCMS was not the closest, they had a great 50% off first months rent deal. I reserved an upper 5x5 unit for Friday on Tuesday in mid-October. Due to unforeseen circumstances, I was not able to get there until Monday. Upon arrival with my truck, Elaine informed me the unit had been rented out. She offered me an upper 5X10, pro-rated to the end of the month, plus half-off the next month. This worked out really well, as a 5X5 is a lot smaller than I thought. Overall, I received a galaxy of stars worth of TRUE customer service, and am very satisfied with JCMS. TTFN - Tabby
Recommended: Yes
Synthia Smith
Aug 27, 2012
Needed someplace between work & home
I contacted the facility online. The response was very quick. The managers Mike & Elaine are so nice and so helpful. Mike showed me two units as he was asking what types of things I needed to store. Turns out I needed a smaller unit per Mike's recommendations. Used the free truck. What a huge "Money Saver". Thank You All So Much!
Recommended: Yes
carrie
Jun 24, 2012
satifaction
i was going thur a very bad break up,and i needed storage.i had a very bad expierancr with another storage company,and was not going back with them .so i look on line and found moneysaver,and thought i would give them a try.boy o boy was i surprise great place.very well ran and very nice people.ease my mind and help me with storage,and the free truck,and fair prices on moving supplys.what is there not to like
Recommended: Yes
Very Dissappointed
Jun 10, 2012
False Advertising, Horrible Customer Service
Firstly, the website I found the Money Saver on advertised $65 per month, with first month free. The elevators are included as a feature. Yet, when I went there, the "cheap" unit was way in the back and it had stairs only. So I inquired about the $65 unit, for which I already reserved, and he said, "nope, that is $82. You cannot get a deal and an elevator for $65 per month". FALSE advertising and a very rude dude! I will never go back!
Recommended: No
Ashley
May 29, 2012
Great
Great customer service! Nothing to complain about.
Recommended: Yes
Sandra
Mar 05, 2012
Excellent!
The process of renting a storage unit with Money Saver Johnson Creek was excellent from start to finish. My initial call to the facility was packed with all the information I needed to know as well as some great unexpected extras regarding current pricing specials. The paperwork was clear, the tour was complete, the instructions for access clearly explained. The whole process was only extended by my enjoying their extra delicious popcorn (Orville Redenbacher) and their really sweet dog. Very, very nice people.
Recommended: Yes
Gloria
Jan 30, 2012
Quick & Easy
I made our reservation online & called to follow-up & ask questions. The managers were very responsive. They even reserved me for the Free Truck Rental! I mean this is an awesome place.
Recommended: Yes
Jodi
Apr 26, 2011
A Good Place At A Fair Price
Very Clean And Well Ran Propery,With Very Nice People Running It
Recommended: Yes
Wendy H.
Apr 25, 2011
Amazing Service
The service was amazing. They explained things in a language I understood. The managers there were a delight to speak with and to conduct business with.I will certainly refer anyone to them and do future business with them.I was 100% pleased.
Recommended: Yes
J. N.
Jul 10, 2010
what's not to like?
they stayed open to let me get checked in. it was really nice.
Recommended: Yes
cat l
Jun 28, 2010
I reserved a unit on line for 69.00 but when I got there I discovered that was for an upstairs unit. I would have done more looking had I know that. I ended up with a unit for 85.00 butt will be looking for a cheaper unit for when my contract with you is up.
Recommended: No