Carisa L.
Feb 20, 2023
Easy move-in, fantastic deals!
I received a really straightforward text message and email giving all instructions for a no-contact move in. You can easily manage your account through the app including access codes to gates and doors. My unit was less than half the price of competitors and on the ground so no climbing stairs. Car can easily be parked on perimeter of building leaving plenty of space for passing cars. There is an option for indoor units for added security and weather proofing. Company is great with automated email responses so you don’t need to contact anyone directly.
Recommended: Yes
卡牡
Nov 21, 2020
Easy and safe
The reservation and check in processes were simple. All by cell phone text instructions. Safe and easy! The unit is secure and perfect.
Recommended: Yes
Bryan Walker
Sep 25, 2019
Ashley was an amazing representative...
Ashley was an amazing representative for your company. She was thorough, kind and responded to all of my needs. You would be hard pressed to find someone as gracious as her. I would do everything in my power to keep her in your staff.
Bryan Walker
Recommended: Yes
Brad Bortnem
Sep 13, 2019
The 82nd Avenue storage manager was...
The 82nd Avenue storage manager was terrific and so easy to work with!
Recommended: Yes
Gwen Eliane Riley
Jul 30, 2019
Happy Camper
Very friendly, clean, convenient, very good price. I would recommend this site overall to my friends, and I have rented from several different locations. Overall Public storage is the one I always use, other sites are great but I just like this location better.
Recommended: Yes
Anna Leach-Beeching
May 23, 2019
Super easy with friendly staff
It was so easy and quick, we had a storage unit in less than 24 hours after deciding we needed one. The property manager was one of the nicest people I've met in Portland! She helped us to have everything we needed and there were no surprises. I recommend them over other places that just were not as helpful.
Recommended: Yes
Angelina Harper
Feb 19, 2019
Outstanding customer service
The gal who helped me was amazing.. Knew her job and the grounds inside and out.. I deal with alot of people in customer service in different areas and she was over the Top defenetly deserves 10 stars and needs recognition. Angelina Public storage customer
Recommended: Yes
Riker Haefs
Nov 15, 2018
Team was great
Team was great. Super helpful, kept reminding me and helped me through the process and even after getting moved in.
Recommended: Yes
Sacha Webley
Aug 10, 2017
This is a great storage place with clean, well-organized units and extremely competent and friendly staff. Shawn, the man who rented me a unit, was really helpful and one of the nicest and friendliest people I've encountered for a while. Thanks Shawn!
Recommended: Yes
Rodny SG
Aug 09, 2017
Shawn was great at assisting me when I needed something specific. He is courteous and charismatic. Great place!!
Recommended: Yes
Rich Ensinger
Jul 01, 2017
GOD,I love the opportunity to be able to make my own opinions about the experiences? I in counter while ?? on this journey! I'm taking this opportunity to utilize the time I've been given here at my BLESSED AND BEST STORAGE IN THE.......WELL Portland Oregon 82nd to be exact,??GOD I love the place and the staff there are a blessing! Here's a shout-out to Shawn, love ya man,Rich
Recommended: Yes
rhonda ruiz
May 16, 2017
Called at 10am got customer service who said they would forward my info to the public storage i requested. And then they would call me and get me and get it all arranged for me. I received the call back within 5 mins, found out the had one of their $1 first month units available ( big shock ) Next month would be prorated i was amazed i got to the storage site and Tracy made the whole process a piece of cake there were no surprises, no problems, no excuses, the customer services went above and beyond, which is very rare these days Any way i would definitely recommend this public storage to everyone , for something i didn't want to do, Tracy made it a enjoyable experience !!!
Recommended: Yes
McKenzie
Jul 31, 2016
They helped take the stress out of my move!
Easy to check availability online, didn't find a unit open where I wanted and was able to reach the call center easily. That person was helpful, set me up with the unit I was going to rent, sent me a text w/ the info and then the manager at that site contacted me to confirm the details and my arrival. I had another question later and the site manager was very responsive. Quick. Easy. Just what you need when you are in the middle of a stressful move :)
Recommended: Yes
Alison Blythe's mother
May 03, 2016
Great staff, clean storage
A family emergency raised a sudden, unplanned need to get my daughter's belongings into storage. The Public Storage employees helped us obtain the right sized storage unit, were sensitive to our needs, and helped us find a last minute professional moving company. The peace of mind and safe place to store objects made a difficult day manageable. Thank you for professional, knowledgeable, kind help.
Recommended: Yes
Me
Oct 14, 2015
It's a storage unit
Shopped around and ended up here even though they don't offer extended hours because it was on a discount special. Even then, the rates are high, and each facility has its own prices. It seems outrageous to be charged $25 admin fee. I also thought it was a rip-off to have to spend $20 on "part of" a lock that I'll never use again. Perhaps a buy back program? I was surprised there are no dollies, carts, etc. And the door to inside units has no means of locking open so had to prop it open with whatever I had in the car (quite heavy, crushed my flashlight). No light in unit only hall. And brought air freshener because it smells bad. Was treated nice by employee though.
Recommended: Yes
Tara
Apr 15, 2015
Good employees
The people working at this location did a great job. They were helpful and friendly.
Recommended: Yes
Kathy Crawford
Jun 04, 2014
Great facility and customer service
Loved the customer service. This was my first time needing a storage unit and did not know what I needed. Avi was professional and offered me exactly what I needed even when I did not know what I needed. The unit was clean and the security system was first-rate. Thanks for such a pleasant experience.
Recommended: Yes
