Monica
Aug 20, 2024
Service is great but parts run down
My husband and I had some issues with our online reservation so we weren’t going to use them but then we had a younger girl help us at the location who was the nicest person with the most desire to help. She was great and so were her customer service skills. This location is the only one I’d go to (unless she moves locations). Great service. Place is run down where you park rv’s and stuff like that.
Recommended: Yes
Daniel Singer
May 26, 2020
The locker is adequate
The locker is adequate.
The $1 first month offer is a joke. You obviously don't mean it since there are so many fees attached. If you mean it, waive all fees.
I hate false advertising.
Recommended: Yes
j pry
Mar 07, 2020
very helpful employee very into...
very helpful employee very into providing good info to the customer
Recommended: Yes
Emily
Mar 04, 2020
Awesome place and service
The woman who helped me was extremely nice and patient through the process
Recommended: Yes
Troy
Feb 16, 2020
Storage rental
Cheap clean secure and easy access
Recommended: Yes
Troy
Feb 14, 2020
nothing
secure,clean,affordable and friendly
Recommended: Yes
Rashida Saunders
Feb 04, 2020
Terrible customer service - Manager and assistant appeared to be...
Manager and assistant appeared to be too busy to show me the storage. I had to wait 30 minutes to see the unit that I already scheduled online.
Customer service was/ is not a priority at this location!
Recommended: No
Jane Monks
Feb 04, 2020
Helpful and kind through a difficult time.
The on-site manager was very professional and kind. She was also very helpful. And her name was Mimi. And she made a difficult time a lot less upsetting.
Recommended: Yes
Kailey
Jan 31, 2020
Fast, quick, and easy.
It was really quick, I do think they should have more staff there though. The lady who helped me had to deal with 4 people all at once and run around.
Recommended: Yes
Alvaro Diego Albarracin Becerra
Jan 21, 2020
Pretty easy to set one up
Pretty easy to set one up, I like the fast pace.
Recommended: Yes
Mysty Riebhoff
Oct 08, 2019
Is always friendly and employees are...
Is always friendly and employees are willing to work with you I'm good and bad situations and make accommodations wherever necessary
Recommended: Yes
Donald Smith
Aug 20, 2019
When in need
I was in need of a storage unit and Public Storage filled the bill !
Recommended: Yes
Thomas Apperson
May 21, 2019
One month free
One month free. Great deal!
Recommended: Yes
Charis Meurer
Feb 11, 2019
Even though we didn't get the price we...
Even though we didn't get the price we were hoping for the person helping us get us a good deal.
Recommended: Yes
Alexandria Perry
Nov 19, 2018
Kind
Kind, polite, happy and helpful was the individual who assisted me with my storage reservation.
Recommended: Yes
Ira Kortum
Nov 19, 2018
Always pleasant and professional
Always pleasant and professional. A pleasure to do business with!
Recommended: Yes
Kayla Millar
Aug 16, 2018
It was a great experience.
It was a great experience.. Hope it continues.
Recommended: Yes
J.F.
May 10, 2018
Signed for $101, later billed $170!?
The staff was filling in the day I rented my storage unit at this location. The computer system was also down. Therefore I had an extended wait, and I was offered a 5x10 for tge price of a 5x5. But then I received an email stating that I was being charged double what I signed for and was told by the staff I was contracting for. I called but there was no a swer, I guess their phone system is down too. I sent an email as well to support and waiting for them to correct the erroneous additional bill. I am a bit frustrated by the process and wish someone would simply take care of this.
Recommended: Yes
Kristine Demien
Mar 27, 2018
Great personal service from folks...
Great personal service from folks behind the desk; on-line communication clear and easy to access. Accurate means of estimating space; easy access via car to a clean, secure unit. Perfect for my needs.
Recommended: Yes
Harold Priest
Mar 03, 2018
ALL GOOD SO FAR
ALL GOOD SO FAR
Recommended: Yes
Louis Lorenzi
Sep 05, 2017
Crazy fraud paranoia.
Choose facility because of its proximity to my house. Clerk manager was nice, business like but because my wife had rented a space days before, I couldn't use my home address because she'd already used it and their computer would spot two rentals under the same address and flag it as "a discount fraud". Then I couldn't use my daughter as an emergency contact, because my wife had already done so. This is craziness, what about accuracy of information; they don't care about that, they're obsessed with rental discount offer fraud. Oh and I almost forgot, I couldn't use my legal last name because my wife and I share the same name; so I shortened my hyphenated last name to the first part...Fraud alert!
Recommended: Yes
Shalene Gibson
Sep 05, 2017
Carolyn was the best today! Her customer service is amazing! Talk with her for all your storage needs!
Recommended: Yes
Ryan Quinn
Sep 02, 2017
Staff member at the rental office was very helpful and friendly. She was able to help us secure a spot quickly! Great customer service!
Recommended: Yes
Tami Faulhaber-Talbot
Jul 22, 2017
Carolyn was amazingly helpful! We had some special circumstances and Carolyn did everything she could to help us! Very, very happy with the service we received.
Recommended: Yes
Teresa Garcia
Jul 14, 2017
Carolyn was absolutely amazing and had a great sense of humor. She has a great attitude and was very friendly!! I am very happy with the customer service I received today and would recommend this place to family and friends for sure! Thank you so much Carolyn!! ??
Recommended: Yes
Jay Jaacks
Jun 07, 2017
Great service and Carolyn was very helpful.
Be sure to bring your own lock at the time of rental or you will be forced to purchase one for $20. Uncool corporate policy.
Recommended: Yes
Michael Hoffman
Feb 16, 2016
Excellent.
Carolyn is great, efficent, adaptable, personable, friendly, and great to deal with. Thank You!
Recommended: Yes
Terence Packham
Sep 16, 2015
Nice place to store our stuff.
Everything has been fine except the cart to help move thing is very small, and the hadle is broken making it very hard to use. I believe it has been that way for awhile. It seems to me like not only should the cart be in good shape there should be at least two.
Recommended: Yes
Walter Burkhartsmeier
Sep 15, 2015
Great service
The people that helped me secure the storage space, all of them, were shockingly helpful, kind and great to work with. I did not expect to come across happy, helpful people.
Recommended: Yes
Michael Mckinney
Jan 02, 2015
A lifesaver
I am so glad i had found one of the many Public Storages right behind my brokers office. See I had an emergency move with less than 72 hours to spare. Feeling exhusted trying to locate a strorage unit in the past two days, none of them having what i needed available. I was ready to give up. Giving my broker my sob story, she started asking around the office. Shannon(another broker) said, no problem their is a Public Storage place right behind us. We walked over and quickly procured a space. Great customer service. Fast and secure. Thanks Public Storage.
Recommended: Yes
