Public Storage - Berwyn - 592 Swedesford Road

Helpful and courteous staff

Helpful and courteous staff: especially Casey.

Recommended: Yes

Carol and Casey in the office were...

Carol and Casey in the office were great. Very helpful and very safety conscious.

Recommended: Yes

Employee Kasey was very competent

Employee Kasey was very competent, friendly and helpful. Building is well lit & clean. More than satisfied

Recommended: Yes

Great service!

Great service! Carol was awesome, got me in and out quickly. The facility is clean, well lit and highly accessible.

Recommended: Yes

Great experience

Great experience. Rosie the site manager was outstanding.

Recommended: Yes

I have a unit here for a while and I have to give a 5 star to rosemary there was an uncomfortable and very upset customer in there and rosemary wow what a job she defused the issue and had the customer happy and laughing she really does know how to get people to calm down and has a way to make them happy.. I had to write this in Google cause ROSEMARY is a real customer service base to this location... She is really one of the best I seen at this location.

Recommended: Yes

Outstanding customer service! Rosie made the move-in effortless and Carol was simply wonderful when I moved out. I highly recommend this location.

Recommended: Yes

Rosie, Tre & Crew are Top Notch

Rosie, Tre & the crew are great. Polite, fast, accommodating and the facility itself is beyond well kept. 2nd time renting storage space, would highly recommend the entire experience.

Recommended: Yes

Rosemary is absolutely a great employee I had a wonderful experience with her she has help me tremendously. She answered all my questions and concerns, she also help me find a great storage unit for everything. I would defiantly recommend her to anyone I know. She is very polite and professional.

Recommended: Yes

Rosemary is a great employee! She helped me find a good unit for the amount of things I have. Rosemary was very helpful and answered all my questions and concerns that I had.

Recommended: Yes

I have been calling around for prices in units. I spoke to Rosie. She was very knowledgeable and helpful. She made me feel that my business was always welcome... I will certainly be purchasing my unit at Public Storage. Keep up the good work!

Recommended: Yes

Customer Sevice is the reason we are here.

Our sales person Bonita went beyond being nice to help educate us about something we were not familiar with doing. She is an asset to the company and the reason we are here. Thank You

Recommended: Yes

Excellent

I have two storage lockers and never had a problem, the staff is great and I never had any issues with locker's.

Recommended: Yes

Public Storage shares with its clients the advantages of a high quality and modest priced facility at a convenient location.

During this special time of re-locating and expanding my work service capacity, Public Storage provides the ideal location to help accomplish my goals. The clean, well lit facility with excellent hours to access my possessions is exactly what is needful to support my schedule. My only request is that the restroom consistently be made available for client use when visiting our unit before or after work Sunday through Saturday. That would make Public Storage a 100 Percenter in my book.

Recommended: Yes

Excellent Customer Service - Satisfied Customer

I am selling my house and need to empty it as much as I can. To do this I needed a place to store stuff. I consider portable storage bins but decided to go with Public Storage. I used their website to find facilities close to me and decide what size bin to get. I needed to call customer service to make a reservation. It was my choice because I did not see the promotional deals at the facility in my home town. The gentleman I talked with was courteous and knowledgeable. He explained my options to me and my decision was easy. I chose the facility a little further from my home because it was more cost effective. Within 5-10 minutes of my making my reservation online I received a call from a female employee to set up an appointment to review and sign the paperwork. The next day I brought my wife out to the facility to see it and confirm I the size bin I chose met our needs. At the facility we met Carla (I believe). She gave us a tour of the facility explaining how things worked. We were able to get a bin close to a door which is very convenient. A few days later I met again with Carla to sign the paperwork and receive an orientation to how the facility operates. The facility is very clean bright and well-run. I feel safe being there and my belongings are very secure. The staff are knowledgeable professional courteous and friendly. Carla at the Berwyn, PA facility is wonderful! As the "face" of your business you could not have a better customer service representative. She's outstanding and is worth more money that what she's paid.

Recommended: Yes