Hosea Brawley
Jul 21, 2024
I feel secure with the unit.
The service was amazing and it made me feel secure about my lease.
Recommended: Yes
Traci Lawton
Nov 15, 2023
Great Service
My husband and I were at the facility after hours Unloading our truck. Went to my unit...left it open to go get more stuff from the truck as the door closed I realized I had sat my keys down in the unit🤦🏾‍♀️. Now we were locked out of the unit and the car. The office was closed. I used to online chat got intouch with Kevin from the Frankford location who got in Devin who was driving home...In less than 10 minutes he called me and had accessed my account and gave me my entrance code....AMAZING!!
Recommended: Yes
Louis Leach III
Jan 28, 2021
Good spot
The facility is very clean. Also, the way the facility is set up makes moving things in and out a lot more easy. I just moved a few things into my unit yesterday, but so far so good! 5 stars all across the board!
Recommended: Yes
Gary Hargrove
Jun 21, 2017
2 high
Raising prices on stuff that's just sitting.
Recommended: No
Jayanthi
Apr 02, 2017
Good service.
They knew my need to have a bigger space and helped me. Thanks.
Recommended: Yes
Anderson
Mar 24, 2017
Neat facility, convenient, and very professional staff
Unfortunately, some storage facilities have mice. This one had a few signs this past winter. But in fairness, the city was overwhelmed with mice this past winter.
Recommended: Yes
Tyhira Vorn
Mar 16, 2017
great
I shopped around before making this choice and the prices are much better than other places. They are even a little lenient when it comes to the date for payments.
Recommended: Yes
Dorothy A. Croxton
Mar 14, 2017
Storage fee increases should be reasonable.
The facility is maintained well and is a convenient location for me. The video surveillance system gives you a sense of safety. Not all of the staff at the facility is welcoming. Don't like that the carts are generally chained and customers must leave a driver's license with the staff in order to use them. When the office is closed, you don't have access to the carts. A 35% increase in my storage fee after one year seems quite excessive.
Recommended: Yes
Kimberly Myott
Mar 13, 2017
Rating
I have no problems with the facility. I would prefer that the storage fee to stay at stable rate instead of annual rate increase.
Recommended: Yes
Ella Combs
Mar 13, 2017
Always bright, clean and front desk person always friendly
Never had a problem, front desk person always curtiuous. Could use a break on the price though!
Recommended: Yes
Over Paying Customer
Mar 10, 2017
Expensive Storage Facility
The facility is clean and the staff is helpful. However, the company raises the monthly rent buy the highest percentage allowed in the contract every single year!! Ridiculous!!!
Recommended: No
Brittany Blaine
Mar 10, 2017
A perfect place for your storage needs
What I like the most about Safeguard Storage is the ease of usability and the customer service. It is a very clean facility and meets your storing needs.
Recommended: Yes
Jayanthi Stephenraj
Mar 10, 2017
Prompt and excellent customer service.
I had booked a storage space. And when I went in to check it out, they realized that it was a small one with a vent. And immediately, they gave me another one and I was surprised. I could fit it everything that needed to go in there.
Recommended: Yes
Joyce Drayton
Mar 10, 2017
Great space and location
Hi have had no problems with space or staff and glad chose this storage facility.
Recommended: Yes
Johnny P Parker
Mar 10, 2017
Nice clean location.
With the exception of the prices, I feel that my belongings are safe and secure.
Recommended: Yes
Dina Elliott
Mar 10, 2017
Its ok to rent there
I like the location because it's close to my home I would recommend someone else
Recommended: Yes
KENNETH COOK
Mar 10, 2017
EXCELLENT !!
We have been very pleased and satisfied with the staff and service at this locatoin.
I have recommend several people to this location. The staff that i would like to give recognition to is CHRIS THANK YOU FOR THE GREAT CUSTOMER SERVICE.
Recommended: Yes
Martin miller
Mar 10, 2017
Great service, haven't had an issue yet, wish it was cheaper
I enjoy your service but I have the smallest unit. The price was raised and no concessions were given to assuage the customers. You guys should correct this.
Recommended: Yes
Shartoine Hardy
Mar 10, 2017
Great Service
I only had them for a month & so far so good, I can't complain. I'm satisfied
Recommended: Yes
Stephanie Phillips
Nov 10, 2014
My moving in experience was good.
Recommended: Yes