STORExpress - Forest Hills

Pretty good overall

I needed a smaller size storage unit for my husband's things. They were able to get me in a unit pretty quickly. Although the unit was larger than what I needed and the price was a bit more than what I wanted to spend, the customer service was absolutely phenomenal and the entire place is super clean. I would still like the downsize to a smaller unit but this will work in the meantime. I would recommend this place to friends and family just for the customer service alone.

Recommended: Yes

Convenient, Easy to get to storage unit

Our unit is easy to get to with drive up ramp, garage door size door to bring stuff in and flat bed carts to use to move stuff around. Only issue is the security keypad display is very hard to read.

Recommended: Yes

Very courteous and helpful

Everyone was helpful on the phone and at the facility

Recommended: Yes

Convenient location and great staff

Very well kept facility with easy access and pleasant staff.

Recommended: Yes

Nice facility

This is a very nice facility.., Misty the manager was very helpful- I would recommend anyone to store their belongings here

Recommended: Yes

Cost Efficient Storage in Pittsburgh

Having recently moved back home to NY, I wanted to find storage close to my now vacant apt. STORExpress was not far, and boy was I glad. The awesome customer service, free move-in truck, and great promotions really make it an ideal option for students and professionals alike.

Recommended: Yes

Great service

Misty was very helpful. She gave me a tour to show me the space and how to get there. The loading dock and carts made moving easy and quick which is essential for my bad back!

Recommended: Yes

Very good

The place is very clean and the staff is very helpful.

Recommended: Yes

Easy and decently priced

The facility was very easy to reserve and move into. It seems safe, and I definitely plan to use this company again in the future.

Recommended: Yes

StoreExpress

I received great customer service, and I loved how I was shown the storage before purchasing to make sure my belongings fit.

Recommended: Yes

One quick transaction.

I was looking for a small unit and it took Michelle no time to put me in the storage unit that was the perfect fit and truly affordable

Recommended: Yes

Michelle at storage express was very helpful and informative.

I have been a customer at storage express during a rough transition period in my life. I explained to Michelle my situation and her and the staff helped me tremendously...Thsnk you and I will be FOREVER grateful

Recommended: Yes

Not applicable

I like it. I have tried other storage places and it was too much

Recommended: Yes

Clean, Kind, and Polite.

The people at Braddock StorExpress were terrific. I was stressed and tired and they not only took good care of me, they took care to make sure I understood the costs and the insurance information and they even made me a cup of coffee.

Recommended: Yes

Very nice and will use again

Needed a storage place for the car over the summer. Management was very nice, the location is very good, and the pricing is reasonable.

Recommended: Yes

Great location, management is great.

Great location, management is very nice, pricing is fair.

Recommended: Yes

Great for local or out of state renters

Taking an unexpected job opportunity out of state, I needed somewhere to keep my belongings that I didn't mind paying the storage fee. And I needed it fast! STORExpress was close to my home with reasonable prices so I figured I'd give them a chance. Signing up was easy and hassle free, even being last minute. Conveniently, they offer a nice variety of payment options, as well. Bonus, they offer free use of their moving truck. Who offers a free moving truck?! Whenever I was in the area, I would stop in and the facility was always CLEAN! All of this combined with numerous locations in the area, I have and will continue to refer people to STORExpress!!!!"

Recommended: Yes

Staff was extremely kind and helpful. Grounds and unit were very clean.

Recommended: Yes

Would recommend

I'm glad I wasn't using cardboard boxes since a number of my totes became wet. Also, TONS of stink bugs!

Recommended: Yes

My Experience

This storage facility was helpful and exactly what I was looking for. They provided me with a truck that I could use to move my items in and out. The pricing was affordable, the staff were very welcoming and always helpful. I know the next time I need some place to store my things, it would be here..

Recommended: Yes

Great decision.

I am extremely satisfied with the decision to choose this storage facility over others in the Pittsburgh area. Staff is very attentive and responsive to all questions and requests. Would do again and refer this company to others!!!

Recommended: Yes

What you need it for

They are storage. The best part was when the snow hit their was a guy in the office to shovel the snow so we could get our stuff

Recommended: Yes

Great experience dealing with Store Express !

I only gave pricing a 4 star because who would not want to pay less!

Recommended: Yes

Great place

I love this place. It could use some tidying up from the stink bugs. But other than that. I love it.

Recommended: Yes

Price keeps going up

But feels safe when I am there and that is very important to me

Recommended: Yes

Great experience renting storage space at this facility

I was reluctant to use a storage facility. We had to between moves. This place was neat and the staff was very helpful and always pleasant to deal with. We were so pleased when my daughter need storage we knew right where to go.

Recommended: Yes

My experience with this facility has been rewardinng.

After the loss of my husband, I found myself needing to move from a 3 BR home to an apartment. It was difficult to eliminate memories from your life, but necessary to downsize immediately. The "girls" at this facility were always supportive in directing and assisting me with my needs at the time, such as size of the unit I may need and use of the truck to transport my household items. As I drove the truck, it felt as though it required a wheel balance. On return, I communicated this to the representative on duty. I scheduled the truck the following week for an additional trip to storage. Guess what? The alignment had been completed! I have utilized the facility for a year now and feel comfortable my belongings are secure. Thank you!

Recommended: Yes

A rare gem

Looked at many storage facilities in the area, they were the most helpful and professional, with competitive pricing.

Recommended: Yes

Perfect storage solution!

Rented space remotely, facility is immaculate and staff are very helpful. Made moving very easy for me.

Recommended: Yes

Great staff

Always greeted with a pleasant smile. Gets to know you by name.

Recommended: Yes

great customer service

Friendly staff, great deal of being able to use truck to move into storage space

Recommended: Yes

I love the storage unit I have.

The office staff as also been very kind. Very understanding each time I have come in.

Recommended: Yes

Great help to me pre move

I stored furniture here as I packed up my house prior to a big move. I was trying to de-clutter house out so it would hopefully look better to prospective buyers. It was very convenient to my house. Staff couldn't have been more helpful. I even came periodically for moving supplies that I kept running out of such as tape and boxes.

Recommended: Yes

潇摯

I found the storage facility to be accommodating the employees were kind and my items were kept in a safe clean environment

Recommended: Yes

Clean safe and secure facility for storage

Clean safe and secure facility for storage needs. Friendly and attentive staff. Would recommend for storage needs in the Eastern suburbs.

Recommended: Yes

fantastic

This was a great storage facility.

Recommended: Yes

Great Service

I rented a uhaul truck from them. It was great because everyone else was booked and they were the only ones that was able to help me on such short notice. The young lady who was there was very nice.

Recommended: Yes

I only store a car.

Everyone that I've had to deal with has been very friendly and professional. It was an easy process to rent a space. They seem to care about the security of their facility.

Recommended: Yes

Happy

I was happy with storage unit, only thing I thought it was too expensive. My rates kept going up

Recommended: Yes

Friendly, efficient employees and great service

Really liked the storage unit and the location. The security lights, cameras and security gates made me feel that our belongings were in a safe place.

Recommended: Yes

Convenient

Had the storage for about a year, very secure, the office was very helpful.

Recommended: Yes

Excellent

The staff are professional and very helpful. Having use of the truck was a big help.

Recommended: Yes

great service and space

I had a good experience with STORExpress, The facility was kept clean inside and out and was also very secure - The price rate was perfect and the customer service rep was very pleasant and helpful to us. I would use this facility in the future if I had a storage need and I would recommend it to anyone that had a storage need to fulfull. Thank you

Recommended: Yes

They always take care of me.

They always take care of me and as a forgetful combat Veteran, I appreciate the phone calls to remind me its payment time. (Now I use autopay)

Recommended: Yes

Helpful personnel. Clean facility

The office staff is always a pleasure to talk to. Extremely helpful

Recommended: Yes

I'm a repeat customer!

I'm a repeat customer for a lot of reasons, convenience and cleanliness being at the top. I have been a customer before and having this place run so efficiently and being as secure as it is really gives me peace of mind. Easy access and cleanliness also rate very high. Whenever I need to store stuff these are my go to people.

Recommended: Yes

Nice place, well priced.

The staff is very friendly and I like the cleanliness of the establishment.

Recommended: Yes

over-charged never corrected the matter

over-charged by double billing & never corrected the matter. More than once main gate not working-- sometimes for 2 or 3 days-- so anyone can drive in at any time. Not good!!!!

Recommended: No

Expensive

It's more expensive than other places

Recommended: Yes

They are a great storage place

Very clean and attentive never have a problem and when there was a problem I was contacted immediately

Recommended: Yes

very convenient and clean

great and friendly customer service

Recommended: Yes

Very helpful staff.

Appreciate the new lighting system.

Recommended: Yes

Very helpful

I was only ever disappointed when my bill increased and I was not notified and also I found some water damage to my items that I was not anticipating. Otherwise, I am very pleased.

Recommended: Yes

Was not advised on how far my out side storage spot went advise to give sqf of what u r paying for

Recommended: No

Recommended: Yes

Recommended: Yes

Good, safe drive up storage lockers close to the East End.

Nice, clean storage units. Easy drive up access. Access 6am-10pm. Customer service good: Initial contact over the phone was efficient; Sonny at the facility was extremely helpful. There was a faint smell of gasoline in the unit, but it has dissipated.

Recommended: Yes

Excellent

Recommended: Yes

It was nice. Very secure. I had no problem with service here. It's great.

Recommended: Yes

Free truck helped me out so much! Clean and secure facility.

Recommended: Yes

Exceeded my expectations!

Recommended: Yes

Recommended: Yes

My experience was great.

Recommended: Yes

Great, great, great

Recommended: Yes

My experience is all way outstanding the Ladysat store express are always very helpful and they are excellent at there job

Recommended: Yes

Best Facility I have ever use. Very clean & secure.

Recommended: Yes

Great experience. Nice staff

Recommended: Yes

Fantastic

Recommended: Yes

Recommended: Yes

Recommended: Yes

Excellent Storage Place, Amazing Staff & FREE TRUCK!!

So I needed a storage unit for one month, while my new apartment was being remodeled. I found STORExpress on Google, they had available units for me to come and look at. The manager(Amy) was so nice. Then to top it off, they had a FREE, yes I said FREE TRUCK for me to transport my items from my house to their unit. When I tell you I called and cancelled my reservations with UHAUL immediately, I really did!! I saved an abundance of money,because the unit was reasonable but I didn't have to pay for a moving truck! Reasonable Rates Free Truck FREE GAS = STORExpress !!!

Recommended: Yes

Excellent Customer Service! A little miss communication in the beginning but turned out great!!!

I would definitely recommend this facility to a friend!!!

Recommended: Yes

Make sure to leave a deposit - not just a reservation.

I reserved my storage unit online for a cross-country move. The facility called to confirm my move-in date the day before, but when I arrived, they said that they did not have the unit I reserved available. They never asked for a deposit when I spoke to them on the phone, but when I got there, they said that they don't hold the unit without a deposit. I ended up having to rent a larger, more expensive unit.

Recommended: Yes

very good friendly helpful no problems the best they could be

Recommended: Yes