STORExpress South Side

Excellent customer service

Customer service is 10/10 and made this a pleasant and easy experience.

Recommended: Yes

Helpful and intuitive during a stressful time

Moving is stressful but STORExpress did a lot to make things as smooth as possible!

Recommended: Yes

Excellent facility and service!

Clean, easy-to-use facility. Very friendly and helpful employees!

Recommended: Yes

Excellent facility

This facility has everything you need, easy access, wagons, flatbeds and an excellent staff.

Recommended: Yes

Running late and still had superior service!

My check in was for 4:00pm I was late by 1 hours and a half because of work. I arrived and was still treated with concern, respect, and professionally. The Assistant Manager took great care of me and made my transition easy! Thank you very much!

Recommended: Yes

Great facility.

Nice facility with easy access to it at almost all hours. Also only a quick bus ride away if I need something.

Recommended: Yes

Great experience

The staff member was very nice and accommodating. The unit was clean and easy to move in.

Recommended: Yes

They made storage of college stuff easy!

Front desk employees patiently went thru the process with me. They picked up dorm stuff with their truck and transported to store express.

Recommended: Yes

Great spot

Receptionist were friendly and accomodating and the facility itself was spotless! Add the free truck into the mix and this was a great experience all around. Would highly recommend.

Recommended: Yes

Friendly and affordable

They provide a truck for school students and they are awesome

Recommended: Yes

Moving out alone and they made it easier to do so

They helped make a Quick and easy process

Recommended: Yes

Storing College Apartment Furnishings

My daughter was moving from one apartment to another, but the new one wasn't ready for another week, so we had to find a storage solution. The folks at Self Storage South Side were helpful and friendly and made the process painless.

Recommended: Yes

Would use service again

Great customer service! Staff was very helpful with everything!

Recommended: Yes

Great customer service!

First time I've ever used a storage facility and was surprised at how easy it was to register & move in!

Recommended: Yes

Excellent

The customer service was patient and helpful she gave me diiferent options on a unit and helped me piscked the one i need for my belongings

Recommended: Yes

The availability, on-line service and convenience.

The customer service person was the utmost helpful, patient and pleasant.

Recommended: Yes

Very good

Very good location and price for the unit

Recommended: Yes

Great

Great units and convenient location

Recommended: Yes

I'm just glad that they made me feel special in a time of need

I would let people know they are the one. and if I had to do it again I would go to them again, for sure.

Recommended: Yes

Great customer service

Move in was made easy with the free use of the moving truck

Recommended: Yes

A pleasure to do business with

Amber and Laura helped me, and were get at communicating with me, since I had to reschedule my move in date. The move was easy.

Recommended: Yes

Awesome

I would always come back, the process is quick and painless.

Recommended: Yes

Convenient Storage in Pittsburgh's South Side

The facility has good hours, okay prices, and convenient carts and lifts to make moving things in and out easy. I feel safe leaving my things here.

Recommended: Yes

Awesome

Everyone was nice and helpful and really went out their way.

Recommended: Yes

Very professional

The ladies I dealt with on the phone and in person were extremely helpful! They sent a confirmation via e-mail and followed up with a phone call. That's the way I like to do business! Location and access is perfect for my use.

Recommended: Yes

Definitely using them again

Renting it over the summer: - Staff were all very helpful and friendly. They let me take a look at the different storage units before I decided on renting one. - Love that they have pick up and drop off service. It's free when you're moving in but you have to pay to get your stuff sent back afterwards but it's only about $30 so it isn't too bad. - Student storage was plenty big for all my dorm stuff and there's even plenty of space to fit in another person's stuff.

Recommended: Yes

Great Facility

Store Express is a great storage facility. The ease of getting in and out is comforting as is the security. Their team is friendly and accommodating.

Recommended: Yes

Thank you!

Great facility! Very nice customer service.

Recommended: Yes

Have had no problems since I rented a space.

Facility is always clean and customer service is excellent. I especially appreciate the reminder calls to payment.

Recommended: Yes

It's a storage unit.

Nothing special, it's a storage unit. It' is clean and convenient. Only once was a loading bay not free.

Recommended: Yes

great facility

We have had no issues with the facility

Recommended: Yes

Accommodating

We have been with STORExpress South Side for several years. As a non-Profit Agency, we found them to be very helpful and easy to work with.

Recommended: Yes

That extra closet or office storage when you need it.

Great customer service, always a friendly person at the desk and the best load in and out ever.

Recommended: Yes

So convenient

This location was so convenient and awesome. I could get into my unit at any time I needed. They were extremely helpful with my move in and move out process.

Recommended: Yes

Clean, Safe, Accessible, Friendly

I am storing valuable art and furniture at STORExpress South Side. I am happy/relieved to say that I completely trust STORExpress, in its temperature-controlled spaces, to store these emotionally-valuable heirlooms. The entire space is always clean and accessible. The customer service is exceptional: many of the staff members know who I am, and I recognize them; they are always friendly and helpful.

Recommended: Yes

Love that my things are safe and secure

Feels great that I can afford to keep my extra things safe and secure and close to home

Recommended: Yes

Awesome place!

This is the second time I've used this storage facility and both times I had a great experience. I love this place.

Recommended: Yes

Convenient, accessible, flexible.

The band rooms are a great option for people that don't have practice space at home. Being accessible 24 hours is great for my schedule, and the loading docks make it easy to load and unload my gear.

Recommended: Yes

Wonderful facility

This place is a very nice facility

Recommended: Yes

Secure

I've never had anything in storage before but I feel confident in the security of my belongings here. The office staff are friendly and helpful. The facility is clean and well maintained.

Recommended: Yes

The facilities are easy to access and the staff is very cooperative.

I have always had wonderful cooperation from the staff with any concerns or difficulties that I encounter. They are knowledgeable and friendly and have great customer service technique. The facilities are always clean and sometimes there is even music when one of the bands using the stalls to store their equipment come to rehearse. The only difficulty I encounter is there are not enough flatbed carts available to use for transporting materials to be stored. I like the dryness to preserve sensitive objects like books and carpets. The price jump was a little bit high but I can live with that. Keep up the good work. Thank You.

Recommended: Yes

Prompt & Friendly Service

I inqiired about availability of a unit at STORExpress South Side thru SpareFoot. STORExpress manager called me within 5 minutes. Using their free truck and gas, I moved my stuff into the unit the next day, making my life so much easier that day.

Recommended: Yes

An excellent storage facility.

I've been practicing in this building for over five years. I've referred several people. The only issues I've had were related to elevator failure. The rent is a little high, but worth it.

Recommended: Yes

Process is easy and seamless and never had any issues.

Sign up was easy they even came and picked up my stuff for me! Space is nice and clean. My only wish is that once signed up we got locked into the price we originally signed up with. Our rent went up its expensive. But overall great and really nice staff

Recommended: Yes

great customer service

They are wonderful people working there

Recommended: Yes

Friendly employees, lots of options

Employees are very friendly and helpful. There are plenty of options for sizes and types of storage spaces, and the building feels very secure, even after hours.

Recommended: Yes

Very cost effective and extremely student friendly!

This is my second year with them and I must super glad I went them as my first choice. Super friendly people also extremely willing to help you a unit that best works for you and your budget.

Recommended: Yes

Overall Review

There are no other words to express how greatly happy I am with everything that's been going on with StorExpress. Thank you from the bottom of my heart.

Recommended: Yes

Overall satisfactory.

In general it is a good service.

Recommended: Yes

Extremely friendly and accommodating staff

My experience with STORExpress has been great. The staff were extremely accommodating when I was shopping around and when I moved in. The facility seems secure and is in a convenient location. Move-in to the unit was easy, with large elevators, plenty of carts, and lift platforms at the loading bays.

Recommended: Yes

Quality

Quality service, friendly staff, nice units.

Recommended: Yes

AWESOME!

Thank you for a great storage experience! The girls are wonderful! The truck is FREE! Will definitely recommend to everyone!

Recommended: Yes

Great work!

Number 1 storage place. I would recommend to a friend.

Recommended: Yes

Great customer service

I've had storage bins all over the country, and this is truly one of the best. Very clean, reasonable prices. But above all that, the employees are incredible. Smart, polite and very very professional. Wish there were more customer service orinted people in this world of ours. Great team, great place to do business with.

Recommended: Yes

Great service , Very nice people

The guy picked me up helped me with all my stuff and everything fit perfectly in my locker. Everyone was so nice and helpful, I'm a college student and this was perfect for the summer

Recommended: Yes

Excellent facility!

I live right across the street so this was really a no brainer for me. It was so convenient to be able to walk over and get whatever I needed from storage. We're moving to a house with an actual garage and storage shed so I will no longer need the services, but I am very glad to have used STORExpress the years that I did.

Recommended: Yes

Best storage facility in my book!

Store express always was accessible when I needed a quick place to store my personal belongings. Always made me feel safe, pest and rodent free. Free truck usage to move in and customer service was excellent. Keep lines of communication open and they will help you!

Recommended: Yes

The staff were exceptionally nice and helpful.

I liked that right when I came in to see if there was a unit open the staff immediately helped me with my needs. They were nice and informational.

Recommended: Yes

Great facility for band rehearsals

We really enjoy the space for band rehearsals. The space is large enough to accommodate all our gear at a fair price. Split between the four of us it isn't much at all. We really enjoy the location and the 24/7 access since are schedules are so different and meeting at typical times isn't an option. This space is secure and everyone seems pleasant and let's you do your thing. Best rehersal spot in tge burgh. I highly recommend it.

Recommended: Yes

clean, safe, convenient, courteous.

Consider some sort of price adjustment for long time renters. It seems that having a customer for 14 years would be cheaper than short term, high turnover renters.

Recommended: Yes

One of the best space options in the city

There aren't too many places in Pittsburgh where one can easily acquire space to do art, or to play music. Especially your own space with some amenities: - 24/7 access to get it - heater in room - bathrooms downstairs - parking - excellent security - great customer service - ease of paying bill online The only con that I have, but it's actually kind of a pro is this: I thought the walls were soundproof, for recording. However, you get to hear other bands and find out where and when their shows are (bulletin by elevator). It's also in a great location on the Southside, and they're always trying to work to improve the place (they changed to ventilation vents for each room recently and painted). Definitely recommend this place.

Recommended: Yes

Love STORExpress!!!!

Excellent customer service..Laura and Sarah were awesome..helped me with all my questions and concerns... Facility is so clean and the price was great ($1 move in special)...I would gladly recommend this place to any of my friends.

Recommended: Yes

Thank you!

Great place to store and FREE truck is awesome!

Recommended: Yes

Helpful staff showed options that others didn't and I got the right size I needed.

Recommended: Yes

Great facility!

I feel safe and secure leaving my belongings inside and was an incredibly easy move in with such a friendly staff.

Recommended: Yes

Convenient.

Staff was extremely friendly and helpful when I was signing up and moving into the storage facility. Couldn't have found a better place to store all of my valuables.

Recommended: Yes

very convenient

Easy access and great location

Recommended: Yes

user friendly, quick and easy. Gave great information on what you offer at your facility

Amber done an amazing job. Her customer service is absolutely awesome. She was very helpful through my entire storing phase. She was very friendly and welcoming. I love the office hours and availability, I loved the prompt response that i received when I reserved online. I love that Store Express offers courtesy truck usage for its customers, adequate access, and great security. I am well pleased with the over all experience

Recommended: Yes

Great customer a

Great customer service and ease moving in!

Recommended: Yes

Student Covenient

I called the main office looking for a space, they directed me to the closest facility, the right size storage, and by the next day, I was all moved in. I just wish they'd let us know they had moving trucks.

Recommended: Yes

Great facility, helpful staff

The staff was incredibly helpful and worked with us which made our first time using a storage unit super easy.

Recommended: Yes

An easy process to rent a storage unit

The staff was very helpful in the renting process. The locker storage is great for the college student.

Recommended: Yes

The best ever.

Recommended: Yes

It was the best experience ever. Will recommend to everyone.

Recommended: Yes

Great customer service and great facility.

Recommended: Yes

Amy and Laura are very nice people, you should be glad to have them work for this company.

Recommended: Yes

Recommended: Yes

Everyone very helpful and I felt very at ease

Recommended: Yes

The ladies who run STORExpress were friendly and very helpful. The facility is well designed and easily accessible, which makes storage a breeze. Plan to use again.

Recommended: Yes

Friendly staff, easy move-in, god location

I used Store Xpress for short-term storage between leases, and found the entire experience to be pleasant. The staff were extremely friendly and helpful. The facilities themselves were clean and the tools provided and layout made my moving things in and out very easy. The price was fair and the location could not have been more convenient.

Recommended: Yes

very convenient. Very happy with my choice.

Recommended: Yes

Great so far

Recommended: Yes

Recommended: Yes

Very pleased.

Recommended: Yes

Friendly staff, clean facility, easy move in

The staff has all been very friendly and helpful. I had to upgrade to a bigger unit after originally filling out the paper work and it was quick and easy to upgrade or downgrade. The facility is clean and a really nice part was there was a free truck to move in. It can be hard getting around all the corners to some units with some items but we were able to navigate easily enough, just took a bit longer with the elevator and turns.

Recommended: Yes

Very clean, secure facility with an excellent staff that is very knowledgeable and willing to help answer all questions.

Recommended: Yes

The people were very helpful and helped me find my space and move in. It all happened very and I didn't need to wait around. It was very accessible and close to where I needed to be. Overall, it was a good experience.

Recommended: Yes

Great place for your college stuff!

Had a really great experience. Close to Pitt and other area schools. The room they suggested was perfect! Good experience.

Recommended: Yes