Public Storage - West Chester - 1138 W Chester Pike

Review for Public Storage

Public Storage was very easy to work with, and can pretty much do everything you need to get a locker or parking space all online. (Which makes the experience very easy) Codes were easy to use and had no problems getting to where I needed to go to park my car there for storage. I will however have to change the one I did get, so hopefully they allow a change is the storage area, and hopefully that does goes smoothly like everything else has gone... Overall Great Spot.

Recommended: Yes

Friendly Service

Had a very friendly and helpful welcome when I arrived to do paperwork for my unit. Public Storsge is convenient and secure. I would recommend to friends.

Recommended: Yes

Great space

Easy to use, clean, and accessible

Recommended: Yes

I like the facility

Facility is good and meets expectations

Recommended: Yes

rusty door

none - rusty door needs oiled --------------------------------------

Recommended: Yes

I applied online for a reduced rate

I applied online for a reduced rate. When I went to the officeI was greeted by two professional, knowledgeable employees who took their time to explain everything to me, took me to my locker and showed me how to use the locks and gave me tips on the best way to make use of the space. And besides all that, they were very personable and fun to work with. Very impressed with the whole experience.

Recommended: Yes

Great service!!

We absolutely love this place. Harry and Tina are awesome!

Recommended: Yes

My reservation day went smooth

My reservation day went smooth , staff was friendly & nice , also my monthly rate was what i was promised , some other places tell you one price & then all of a sudden its higher but not Public Storage , they stick to what they say , i would recommend them.

Recommended: Yes

Tiara

Tiara, the office manager, was very nice, answered all questions and even had a sense of humor when I reserved my unit

Recommended: Yes

Courteous service

Courteous service, clean facility.

Recommended: Yes

Great Plan

Moving is always painful especially across state lines I spent six hours in a 15 foot U-Haul truck Chris crosses state lines was able to pull into Public Storage and that was the best moment of the day everything was executed flawlessly paperwork with simple the storage unit was cleaned everything was unloaded door was locked and I was on my way with a big smile on my face I have two units up Public Storage my daughter has a third one the only way to go Moving is always painful especially across state lines I spent six hours in a 15 foot U-Haul truck Chris crosses state lines was able to pull into Public Storage and that was the best moment of the day everything was executed flawlessly paperwork with simple the storage unit was cleaned everything was unloaded door was locked and I was on my way with a big smile on my face I have two units up Public Storage my daughter has a third one the only way to go.

Recommended: Yes

The quick and easy solution

I needed a quick and easy solution to my parents moving to a smaller house, since they're getting old. Signing up online was easy, getting in and out was easy, and the location was good. I was able to make two trips with a full van! I recommend Public Storage for their prices, location(s), security, and helpful staff.

Recommended: Yes

Stephanie and Kristen were super. Very helpful and accommodating in helping me find just the right solution! I had other choices, but I am very happy that I found these folks!

Recommended: Yes

Krysten said she was new here but really knew her stuff. She was well educated regarding any questions we had and was incredibly personable. We showed up and she had us in and out with the perfect storage space in under a half hour. I would highly recommend this place based solely on the level of customer service we received.

Recommended: Yes

Great service! Kristen went out of her way to accommodate my needs! Prices are good too!

Recommended: Yes

Gelana was so helpful. I was in and out quickly and everything was explained clearly and concisely. I'm very grateful for their help and would suggest this place to others

Recommended: Yes

Needed to store my truck and the staff was very friendly and helpful with my situation. Gelana and Terrance were great helping me find a spot. They answered every question I had and always were there to answer any new ones that came up. They made it hassle free and I'm very glad to have come to this storage for the great, friendly service!

Recommended: Yes

If you need storage, come here!

Tina was fantastic! She was very knowledgeable and friendly. Made the whole process very easy.

Recommended: Yes

Great rates, great staff.

Needed a quick & affordable place & you guys met the criteria.

Recommended: Yes

Professional and responsive

My back was against the wall, had just sold my house and all my belongings in a UHaul and found out my apartment wasn't fit for occupation (another story...). I called Public Storage late in the afternoon on a Friday and they were great, enabling me to store everything in their storage unit the next morning.

Recommended: Yes

positive experience

first time user - from website to property manager you get high marks! The hardware was pretty rusty though...

Recommended: Yes

The BEST!!!!!

No better place to go by far they are #1

Recommended: Yes

Local, convenient and competively priced

Found just the storage I needed moving from house to apartment, saving up down payment for post-divorce house. Staff friendly and helpful. Storage unit easy to access. Plenty of maneuvering space, even with a moving van.

Recommended: Yes