Sarah D.
Mar 13, 2024
Good Experience
Anne helped me and she was very accomodating and pleasant to work with. Great experience getting checked in!
Recommended: Yes
Kesiah Dargan
May 03, 2023
Tammy was AWESOME
Tammy was great and was very helpful with us I will definitely tell people I know
Recommended: Yes
Robin Meisburger
Apr 11, 2023
Clean unit. Person on duty was extremely helpful.
I vacation in Charleston/Folly at least twice a year and have several bulky items I've been bringing back and forth. Decided to keep them there. For the value it's worth it.
Recommended: Yes
Pam Trudeau
Mar 16, 2023
Very Good Storage Facility
I received a notice recently that rates were being raised, which usually happens with everything. My dissatisfaction is due to the rate hike being a 32% hike. Too extreme. Cost of living adjustments aren't in line with that kind of a rate hike.
Recommended: Yes
Abby
Feb 21, 2023
Great facility
Everything was in order when i arrived, i never had to go into the office! It was easy!
Recommended: Yes
Joe
May 09, 2022
Great Customer Service
Dani was exceptional. She answered all my questions and even gave me her personal cell number in case any problems developed during my move in. Outside of some items in the climate controlled lobby entrance the place was well kept/clean.
Recommended: Yes
Jerry
May 01, 2022
Great place.
Easy to reserve and quick. Did not have to meet in person and can do everything remotely. I like that you can use the app to unlock the gate and elevator
Recommended: Yes
Chris M
Feb 05, 2022
Great staff that is friendly and helpful.
Nothing to add here. It’s a great storage facility.
Recommended: Yes
Isabel
Jan 11, 2022
Easy, convenient and secure
Easy access! The facility seemed very secure. The elevators were big and easy to access.
Recommended: Yes
Pamela Leitner
Jan 10, 2022
Very professional
Everything handled on line plus a personal telephone call to make sure all was well.
Recommended: Yes
Carlysle Barfield
Dec 14, 2021
good experience
good experience. I am satisfied
Recommended: Yes
richard austin
Sep 25, 2021
Clean
The storage facility is clean and well maintained.
Recommended: Yes
Whitney Green
Feb 06, 2021
Thanks.
Good job. The place looked clean.
Recommended: Yes
Kevin Washington
Nov 25, 2020
Clean and spacious. No problems at all.
No problems with my move. Great communication to get me in my storage unit with easy access.
Recommended: Yes
Gail P.
Oct 27, 2020
Excellent Customer Service
I Made my reservations online - got a great rate. Received awesome customer service when I went into the office to sign my paperwork - Danielle and the staff at the Folly Road location made the process so easy . The best customer service ever!!
Recommended: Yes
Douglas Beachum
Oct 20, 2020
Excellent service nice facility...
Excellent service nice facility friendly employees
Recommended: Yes
Kristopher Johnson
Aug 26, 2020
Great job
Great job. A++++
Recommended: Yes
片来
Aug 08, 2020
Super friendly staff
Super friendly staff, very helpful. They quickly resolved a small issue I had, but it was no big deal.
Thank you!
Recommended: Yes
Megan
Jul 23, 2020
Great service!
Great service, and clarity with what I was paying for.
Recommended: Yes
Jamie
Jun 29, 2020
Great storage option
Very clean and secure! Easy to use and pleasant customer service experience.
Recommended: Yes
Andrew
Jun 21, 2020
Easy Process!
The reservation and sign-in processes were very simple! The staff was very helpful and able to work around an ever-changing moving schedule. Adhered to CDC guidelines regarding the COVID-19 pandemic and were firm with their regulations.
Recommended: Yes
David Pitcher
May 18, 2020
Everyone is so nice.
Everyone is so nice.
Recommended: Yes
Marykathleen Koschnitzki
May 15, 2020
Great experience
Great experience here, thanks for helping me keep my belongings safe!
Recommended: Yes
Kathy
Apr 21, 2020
Simple and just what we needed
The person at the desk was very friendly and helpful. The space is exactly what we needed.
Recommended: Yes
stephanie
Apr 07, 2020
Wonderful service considering that we are dealing with the virus.
I am very happy with my choice.
Recommended: Yes
Julie C
Mar 06, 2020
Excellent service and advice!
Dani was extremely helpful with her ideas for my storage unit. She made sure u thought through all my needs instead of just signing a contract. Would highly recommend
Recommended: Yes
Jeff
Feb 24, 2020
Recommend with only 1 slight draw back.
Great pricing and facility. Customer service was superb and the building is almost "too secured". When entering the climate controlled building you must enter your pass code to enter the building, then again when using the elevator. We had several instances where we weren't able to get into the elevator before our pass code expired. This was rather inconvenient and had to exit the elevator and then re-enter with after punching in our code again.
Can't be the rate, security and cleanliness. That is the only reason I didn't leave a 5 star rating.
Recommended: Yes
Alan Navatkoski
Feb 21, 2020
Dani of your facility is the best..
Dani of your facility is the best..
Recommended: Yes
Suzanne Barr
Feb 04, 2020
Dani and your staff were very kind and...
Dani and your staff were very kind and helpful. Thank you.
Recommended: Yes
Addison
Jan 27, 2020
Clean, Friendly, and Affordable.
I was not expecting such great service or such a great value. I am a recent graduate and have had to use storage places a lot when moving between dorms and apartments, this place does it right. Less than half the price of the competition, incredible security, and they remembered my name every time I came in.
Recommended: Yes
Amberly
Jan 22, 2020
Jennifer was very informative and helpful!
Jennifer was very helpful and made the process to lease a storage unit incredibly easy, thank you for recommending the moisture pellets!
Recommended: Yes
Ryan Grimes
Jan 14, 2020
Excellent service
Excellent service
Recommended: Yes
Steven
Nov 26, 2019
A good clean facility
A good clean facility. Friendly staff.
Recommended: Yes
Stuart Owens
Oct 21, 2019
The property was spotless and the staff...
The property was spotless and the staff was great!
Recommended: Yes
Doyle Word
Jul 23, 2019
Great people
Great people, clean facility, well maintained and good location.
Recommended: Yes
Andy Anderson
Jul 18, 2019
Clean and neat
Clean and neat; hospitable and helpful staff
Recommended: Yes
Sharon Charleston
Jul 10, 2019
Very friendly staff who worked with me...
Very friendly staff who worked with me to make sure I had exactly what I needed and exactly how to use the facility. They also made sure I had the best rate!
Recommended: Yes
Bill
Jun 14, 2019
Very helpful and accommdating staff.
Very helpful and accommdating staff.
Recommended: Yes
Sabrena Burleson
Jun 12, 2019
Very friendly and wonderful staff
Very friendly and wonderful staff. Took the storage renting experience to a new level.
Recommended: Yes
Michael Grafton
Apr 24, 2019
The place and move in was great
The place and move in was great. A few nit picks 1) WAY too many emails sent to me when I rented it. One or two would have been ok. But six or so was too many. 2) If you sell boxes, you ought to include the tape to assemble them gratis.
Recommended: Yes
mamadukes B
Sep 28, 2017
Well so far so good! We met a super friendly and very helpful lady named Linda that explained everything very efficiently. Property is very tidy and the units are clean. So far so good! Thanks Linda :-)
Recommended: Yes
Jeffrey Peake
Sep 27, 2017
Great experience. Fast and friendly service with a smile. Tanya was great and helped get me everything i needed.
Recommended: Yes
patrick marschel
Sep 14, 2017
Tracie was wonderful and got me all squared away for my dreadful upcoming move. I was cranky but she cheered me up!!
Recommended: Yes
Tom Miller
Mar 03, 2017
We had an easy and seamless time setting up our account prior to moving in our storage items. I would suggest doing this prior to the actual move if you're using a moving company like we did. The storage unit was clean and access was easy. A pleasant experience with both of the property managers, Linda and Tracie. Highly recommended.
Recommended: Yes
Judy Maier
Feb 15, 2017
Public storage
Great people and its a nice place
Recommended: Yes
JDT
Sep 01, 2016
Rental Experience
Sales pitch a little intense, but overall, satisfactory experience. Cost of lock and misc. not upfront about - hours not convenient due to "security issues", however, every other storage facility on James Island has later hours and no reports of vandalism.
Recommended: Yes
Jeremy Pelt
Mar 03, 2015
helpful
My experience was fast, friendly and efficient. I believe the employee on site's name was Ashley. She was friendly and attentive, got me squared away quickly, showed me where my unit was located, how to unlock it, etc. I work in customer service and I notice when I'm treated well (and when I'm not). Great job.
Recommended: Yes
Paul Boyd
Feb 16, 2015
Excellent help at location. Main sales department not.
Wonderful experience with the associates at the Folly Road Storage units. They were extremely courteous and helpful. The sales department you get initially when you call the main number was not so much however. I talked to two different people and not once was I informed of the discount offered if I reserved a unit online. They were more interested in getting the higher sale it seemed. Had it not been for the fantastic help I got at the actual location, I may not have rented from them.
Recommended: Yes
Don Lewis Jr
Jan 15, 2015
Great experience with Ashley and Cherry
Ashley was extremely helpful in getting me set up at the Folly Road location, and even accepted a furniture delivery for me. A couple days later Cherry did the same. These ladies rock!
Recommended: Yes
