Herman grant
Feb 04, 2024
The manager on duty was very nice and courteous
Overall customer service by staff was excellent
Recommended: Yes
Wil smithe
Jul 24, 2022
Very nice and helpful staff
Easy to get moved in . Staff was friendly and helpful.
Recommended: Yes
M.A.
Jun 02, 2022
Not As Advertised
Climate Control is partially broken; nearly 100 degrees on second floor for days. Loading dock largely blocked by auto repair business in back. Only 2 carts for entire building. Elevator is cargo only—stairs for people—and they lock the elevator when office closes. Hasn’t been cleaned in half a year. Lights don’t all work and wandering through half the building in total darkness to find motion sensor is unsafe. No wayfinding signage at all. Fence and entry door locks don’t look like much. Office lady really nice but the facility is the least nice I’ve ever used.
Recommended: No
David Alexander
Feb 24, 2022
Our connection looks to be a great business relationship!
I just opened a storage unit, and the signup and registration were so smooth and professional! The process of viewing the storage unit and paperwork took less than 15 minutes. The staff was amicable insightful, especially Sherry, the awesome intake person! The facility’s air quality and the temperature were on point and very clean! Our connection looks to be a great business relationship! Thanks for the excellent customer service! (5+ STARS!) Thanks!
Recommended: Yes
Dora
Jun 14, 2021
Great Customer Service
Very good overall experience, Representative was professional, courteous and knowledgeable, offered other service , impressive
Recommended: Yes
Diana Singleton
Nov 09, 2019
The process was short and the worker was very helpful.
Everything was great. Service was.
Recommended: Yes
Diana Singleton
Nov 09, 2019
The process was short and the worker was very helpful.
Everything was great. Service was.
Recommended: Yes
Jennifer
Jun 20, 2017
Incredible customer service checking in!
Getting our unit was fast and the check in process was made easy by the lady that runs the place. She was incredibly helpful!
Recommended: Yes
John
May 02, 2017
Great Service
Friendly and helpful staff. Storage unit was exactly what we needed.
Recommended: Yes
Catherine
Aug 29, 2016
Super Friendly and Helpful
This is a family run storage and office space business. The managing couple is very friendly, going out of their way to help us. We were moving to the area, so they processed our paperwork remotely. When we got there they brought us dollies to use at no charge, and found us a larger unit when it turned out we needed one (even saving us a little money.)
Recommended: Yes
Brett
Jul 27, 2016
This facility offered me a bigger space at a lower price.
I recommend Beltline Storage & Office Center over other local storage units for climate controlled storage. It is easy to access. I feel that my possessions are safe from theft, damage and humidity.
Recommended: Yes
Nakia
Jun 06, 2016
Great customer service, good space for price.
The counter person was really nice, and the unit I got was great. It was clean and nicely priced.
Recommended: Yes
Cecelia
May 18, 2016
smooth operation, no problems
Everything as advertised. No problems at all.
Recommended: Yes
Ann
May 15, 2016
Excellent!
I was pleased with the gentleman that helped me out. The size is just right and now I just have to get all my stuff together.
Recommended: Yes
Breck
May 03, 2016
Very friendly
Great price but kind of out of the way
Recommended: Yes
Breck
Apr 24, 2016
Recommended: Yes
Susie
Apr 21, 2016
Good Service
Very friendly and helpful staff. Ended up costing more than I expected because of fees.
Recommended: Yes
Sarah
Apr 21, 2016
Easy. Efficient.
Very smooth process. Helpful stsff
Recommended: Yes
Dequan
Dec 11, 2015
Very Affordable Units
Great for students during xmas break.
Recommended: Yes
Brian
Oct 28, 2015
Great
Recommended: Yes
Norman
Aug 19, 2015
good experience
Very professional Was quite impressed with overall facility.
Recommended: Yes
Desirae
Aug 11, 2015
I'm a return customer to this facility
I've used this facility before and I liked it enough to return. The facility is clean and secure. The staff is helpful and friendly.
Recommended: Yes
Theresa
Jun 16, 2015
Great
Quick & easy. Priced right. Helpful staff
Recommended: Yes
Alice
May 27, 2015
Wonderful and helpful
Recommended: Yes
Jacob
May 26, 2015
Best facility in columbia!
best price and facility. great staff and customer service. very secure location.
Recommended: Yes
Caleigh
May 22, 2015
management was great, very safe facility
Is clean and everything was correct in their ad
Recommended: Yes
Pam
May 22, 2015
Friendly staff. Competitive pricing.
Staff was helpful with expediting the paperwork. Surprised by $20 monthly cost for insurance. An added expenses that should be included in quote.
Recommended: Yes
David
May 07, 2015
Great place to store your items.
The manager, Joey, was very helpful assisting my daughter and I in moving our items into the storage unit. The elevator worked fine and it was easy moving our stuff to the second floor unit. The lighting in the storage areas were a little dark. The storage areas were generally clean.
Recommended: Yes
Kelly
May 05, 2015
Great storage facility
Very cheap and convenient. The student discount was great. Only thing was the elevator and stairs were slightly annoying to deal with while moving. Also had problems with the lights. No matter, great experience. Will use again.
Recommended: Yes
K
Apr 30, 2015
Excellent customer service
I had a great experience, the owner is so helpful, showed me several units and was very patient with helping me find the best unit for my needs.
Recommended: Yes
Daniel A
Dec 29, 2014
Great location! I chose to wait until February to move in but the value for the price is great.
Recommended: Yes
Jennifer
Dec 11, 2014
Recommended: Yes
Mover
Sep 01, 2014
Recommended: Yes
Wayne
Jul 16, 2014
Recommended: Yes
Katie
Jun 24, 2014
Overall a good storage facility
Beltline Storage and Office Center is a good facility to use. The premises are secure and the office is staffed Monday through Saturday which is helpful. The paperwork was easy to complete and the staff seems very willing to help answer any questions. The price for the unit I rented was very affordable compared to similar units at other storage facilities.
Recommended: Yes
Henry
Jun 13, 2014
first unit had water in it, and lights kept going out. One person manipulated the elevator so we had to go up the stairs the whole time.. We got moved to a different unit due to the water.
Recommended: Yes