Yvonne Enscoe
Sep 03, 2024
Quick Easy Rental
The unit is clean and in a convenient location.
Easy online rental.
Storage place was initially hard to find and Waze and Google maps were wrong on location. It's actually behind Car City next to another storage facility. The sign is small and not seen easily on the main road.
Recommended: Yes
Taylor
Feb 08, 2024
Easy and quick use.
Everything was easy to do, no hassle.
Recommended: Yes
Samantha Pope
Dec 06, 2023
Simple and very accommodating.
As easy as it gets on getting a place to safely store your things. I appreciate the simplicity as I did everything online.
Recommended: Yes
Larry
Oct 15, 2023
Great location and service.
Secure, great location for storage units and parking spaces at a reasonable price. I rent an RV parking lot, only issue is the space is narrow and can make opening door fully on my rig difficult. Customer service by office and attendant who does park services has been wonderful.
Recommended: Yes
Jeffrey Myers
Aug 18, 2023
Outstanding
Fast and friendly. Great units nice place
Recommended: Yes
Cathy
Aug 08, 2023
Always increasing rates/terrible customer service
I have had a storage unit here for several years. My rent has gone up so many times. I have had two increases within a one year time frame. I am paying more for my unit than what units the same size are currently going for. I have tried several times to speak to someone about my rent amount, no luck, can't get anyone to have a conversation. I am told there is no one who can help. If I didn't have so much stuff in my unit I would take everything out. Also, bugs, a big problem since SpareBox took over. We have had to bomb our unit so many times!
Recommended: No
Kevin Waldroup
Jul 13, 2023
Someone punched a hole in the side of my travel trailer.
Wish there was more security. My travel trailer was damaged and could not get any help from the service phone number.
Recommended: Yes
Amy
May 11, 2023
Neat, clean, convenient
Neat, clean, convenient, just a bit pricey.
Recommended: Yes
Randy
Jan 04, 2023
Very clean and secure facility
I just moved in on 12/31/22 and I'm pleased so far with everything. Easy access and plenty of room for trucks to get through.
Recommended: Yes
Irene
Jan 02, 2023
Quick Self Service
Very convenient. Easily accessible. Everything was done quickly once I arrived. The kiosks are great. The only issue was the map. The GPS doesn't go directly to facility. It takes you to another road on the opposite side with no access.
Recommended: Yes
Shannon
Nov 25, 2022
Great value
Walking into the office and it's only a self service kiosk. Which was a surprise but worked well
Recommended: Yes
Mark Barrows
Nov 17, 2022
This is the storage facility for you!
The prices are unbeatable and it's so easy to reserve your unit for free online.
Recommended: Yes
Yvette McGreane
Oct 20, 2022
Units not as I was told.
Units look nothing like pictured. Unit was supposed to be an outside unit that a semi can get to. I am not sure that a one can get into this facility as I was told!
Recommended: No
Christine Bernier
Sep 07, 2022
Gates NEVER work. Free for all
They have went up 3 x in one year on their prices but yetttt to fix the gate issues. This whole past summer and longer has either had the back gate wide open or now the front gate wide open. ANYONE can get in, get what they want and get out. My 4 (four) digit code was given to someone else. No telling how long we shared the same code. One day I forgot my code and put a random 4 digit code and bingo I was in. This place is NOT secured. I go to my storage at least 1 or twice a week. This has been an on-going problem. Now they are saying their vendor wont be able to fix the front gate till Sept 11. Soooo its still free willy nilly in there for anyone. When I asked why they keep raising the rent but wont fix the gate, they keep comparing their rates to the next door ppl. BUT THE NEXT DOOR PPL HAS SECURITY GATES THAT NEED A CODE TO GET IN, not just anyone can enter. Why do you compare yourself with ppl that have functioning equipment. You do NOT. If they say they have cameras and they are watching, LIESSSSSSS...if that was the case, they would of seen the abandoned car that was left next to the pond for weeks. Not ask the renters do we know of who, how or when???
Recommended: No
Pamela
Apr 03, 2022
Looks good so far..
I just moved it, so need some time to evaluate. So far all is good.
Recommended: Yes
I Luckes
Mar 25, 2022
Many units to choose from and easy check in
Helpful customer service, a variety of unit sizes and an easy kiosk check in. I gave this location 41/2 stars because it's hidden off the main road behind another storage complex which make it difficult to find.
Recommended: Yes
Hannah League
Mar 15, 2022
Simple, quick, & easy.
Moving into the storage facility was so smooth nice and easy. I made my reservation the same day and was able to move things in starting an hour later. I would recommend this facility to anyone looking for a storage unit
Recommended: Yes
Matt Roberts
Mar 11, 2022
Positive Expereince
It was different not communicating with a person on move-in day, however, all went well.
Recommended: No
Chris Sheets
Dec 09, 2021
Easy enough...
Clean storage with a no hassle move in.
Recommended: Yes
Terri
Nov 18, 2021
Good safe area, just difficult to find initially.
The space is clean and so are the grounds. The only issues we had were our arrival and securing the unit. We were unaware that it was a kiosk system and not a person upon arrival and we were unable to pay for our unit at the kiosk and had to call a customer service person to sign in. The location is not well labeled and not easy to find, again had to call customer service to find out exactly where the units were. After initial concerns, we are very pleased with the unit.
Recommended: Yes
Jeanie
Nov 11, 2021
Happy with the facility and service.
Although I have only been with this facility only a week, it was easy to reserve and move into. Customer service has been easy to deal with and very knowledgeable. Happy with the process.
Recommended: Yes
Heather Larsen
Oct 28, 2021
Gated and climate controlled, many options storage facility
The storage I got is a10x10 and when I booked it 2 years ago I got a really good deal at 35%off making it 86/mo. They are always trying to increase my monthly bill every 6mo which I guess is what they have to do. They usually answer the phone and always work with me if I'll be a little late paying. They are very well lit and although I wish they were open 24/7, 10pm isn't too bad of a time to close. They have an app so you can pay online which is convenient. They are off 501 so they are in a convenient spot for all.
Recommended: Yes
